Title: Serenzzo Hotel & Cuisine Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=113033223&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serenzzo Hotel & Cuisine Hotel in Tapalpa with free breakfast and 24-hour front desk ## Photo gallery for Serenzzo Hotel & Cuisine ![Reception - Serenzzo Hotel & Cuisine (Tapalpa)](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/96c62987.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Serenzzo Hotel & Cuisine (Tapalpa)](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/9e8c5f28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Serenzzo Hotel & Cuisine (Tapalpa)](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/26f2a868.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast - Serenzzo Hotel & Cuisine (Tapalpa)](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/c730628f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Serenzzo Hotel & Cuisine (Tapalpa)](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/77550514.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Serenzzo Hotel & Cuisine. Be sure to enjoy a meal at NAVORA, the on-site family restaurant. Guests can connect to free in-room WiFi. ## Reviews 9.8 Exceptional ## Popular amenities - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Housekeeping - 24/7 front desk £167 includes taxes & fees 12 Jan - 13 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=113033223&PinnedHotelID=113033223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=113033223&PinnedHotelID=113033223&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=113033223&PinnedHotelID=113033223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=113033223&PinnedHotelID=113033223&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=113033223&PinnedHotelID=113033223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=113033223&PinnedHotelID=113033223&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=113033223&PinnedHotelID=113033223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=113033223&PinnedHotelID=113033223&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Junior Room ![Junior Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/ca00ffcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 10.0 Exceptional 4 reviews ### Highlights Heating Smart TV Private bathroom Rainfall showerhead Espresso maker Cable channels Daily housekeeping In-room safe - 226 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Premium Room, 1 Bedroom ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/8c8c07db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Furnished balcony Heating Smart TV Private bathroom Rainfall showerhead Espresso maker Cable channels Daily housekeeping - 431 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Superior Room, 1 Bedroom ![Superior Room, 1 Bedroom | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/87f53f55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Furnished balcony Heating Smart TV Private bathroom Rainfall showerhead Espresso maker Cable channels Daily housekeeping - 431 sq ft - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Exclusive Studio Suite ![Exclusive Studio Suite | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/aa9909b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Studio Suite ### Highlights Furnished balcony Heating Smart TV Private bathroom Rainfall showerhead Espresso maker Cable channels Daily housekeeping - 420 sq ft - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Exclusive Studio Suite, 1 King Bed with Sofa bed (1) ![Exclusive Studio Suite, 1 King Bed with Sofa bed (1) | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/111f88a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Studio Suite, 1 King Bed with Sofa bed (1) 10.0 Exceptional 1 review ### Highlights Furnished balcony Heating Kitchenette Smart TV Private bathroom Rainfall showerhead Microwave Freezer - 431 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Exclusive Studio Suite, 1 King Bed with Sofa bed ![Exclusive Studio Suite, 1 King Bed with Sofa bed | Living area | 75-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/94ac5fcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Studio Suite, 1 King Bed with Sofa bed ### Highlights Furnished balcony Heating Kitchenette Dining table Smart TV Private bathroom Rainfall showerhead Microwave - 431 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTapalpa-Hotels-Hotel-Serenzzo.h113033223.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTapalpa-Hotels-Hotel-Serenzzo.h113033223.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.95560%2C-103.75632&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QosSO_-ODOGs5QjJYVtSDNcAxDk=) Avenida Juan Gil Preciado, 68, Tapalpa, JAL, 49340 #### What's nearby - Tapalpa House of Culture \- 19 min walk \- 1.0 mile - San Antonio de Padua Temple \- 19 min walk \- 1.0 mile - Bosque La Mexicana \- 19 min walk \- 1.0 mile - Our Lady of Guadalupe Church \- 19 min walk \- 1.0 mile - Los Piedrotas \- 7 min drive \- 3.4 miles #### Restaurants - ‪El Rincon De Los Encinos - ‬2 min drive - ‪Borrego Al Pastor "El Puente" Tapalpa Jalisco - ‬18 min walk - ‪La Villa - ‬2 min drive - ‪Paulino’s - ‬2 min drive - ‪Sabores De Tapalpa - ‬18 min walk ## About this property ### Serenzzo Hotel & Cuisine Property highlights Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Serenzzo Hotel & Cuisine. Be sure to enjoy a meal at NAVORA, the on-site family restaurant. Guests can connect to free in-room WiFi. Other perks include: - Free self-parking - A reception hall, smoke-free property and outdoor furniture - A 24-hour front desk, games and barbecues Room features All guest rooms at Serenzzo Hotel & Cuisine offer amenities, such as free WiFi, safes and espresso makers. Extra amenities include: - Bathrooms with rainfall showers and shampoo - 75-inch Smart TVs with cable channels - Heating and daily housekeeping ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/13000000/12030000/12028300/12028221/0f32e22a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tapalpa Country Club Hotel Tapalpa - Parking included - Free Wi-Fi - Restaurant - Games room 8.8 Excellent 510 reviews £73 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=12028221&PinnedHotelID=12028221&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard view](https://images.trvl-media.com/lodging/47000000/46240000/46234300/46234274/65cfe077.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Casa de Maty Tapalpa - Free Wi-Fi - Housekeeping - 24/7 front desk 9.6 Exceptional 44 reviews £76 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=46234274&PinnedHotelID=46234274&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Villa, 6 Bedrooms, Balcony, Mountain View | Terrace/patio](https://images.trvl-media.com/lodging/100000000/99400000/99391500/99391450/0101ee19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Toscanía Tapalpa Resort & Agroturismo Tapalpa - 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Pool - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 29 reviews £178 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=9553094&PinnedHotelID=9553094&HadPinnedHotel=true®ionId=-1&adults=2) ![Hiking](https://images.trvl-media.com/lodging/4000000/3520000/3513300/3513279/3167e168.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Casona Tapalpa - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 362 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=3513279&PinnedHotelID=3513279&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Cabin | Individually furnished, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/107000000/106710000/106703000/106702970/82e535b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas Santa Fe Tapalpa Tapalpa - Kitchen 9.2 Wonderful 13 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=106702970&PinnedHotelID=106702970&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM - A restaurant ### Restaurants on site - NAVORA ### Things to do - Games ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Barbecue grill - Garden - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 steps to reach entrance - No lift - Smooth flooring in room - Stair-free path to entrance ### More - 1 building - 2 floors - Built in 2025 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 75-inch smart TV with cable channels ### Food and drink - Espresso maker ### More - Heating - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Hotel Serenzzo Serenzzo Hotel & Cuisine Hotel Serenzzo Hotel & Cuisine Tapalpa Serenzzo Hotel & Cuisine Hotel Tapalpa ## Frequently asked questions ### Is Serenzzo Hotel & Cuisine pet-friendly? ### How much does it cost to stay at Serenzzo Hotel & Cuisine? ### How much is parking at Serenzzo Hotel & Cuisine? ### What time is check-in at Serenzzo Hotel & Cuisine? ### What time is check-out at Serenzzo Hotel & Cuisine? ### Where is Serenzzo Hotel & Cuisine located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Serenzzo Hotel & Cuisine Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.8 Staff & service ### 9.8 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 45 8 - Good 4 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Christine 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel is a real gem in the mountains. Design, decor, architecture are amazing. The staff wer very accommodating and friendly. The restaurant in the hotel was excellent ![](https://a.travel-assets.com/ugc/hotel-reviews/5946a0d4-74af-41e5-bd8b-6d1db3d2b367-1765997363462.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98064cb3-43b3-4180-aaed-2ad983553102-1765997365698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e8a30dcf-0551-44d1-a5f1-8f9a07ecf05c-1765997362821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e71358f3-b38b-406d-a62e-afe94554f6be-1765997360506.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christine Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### alberto 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place, affordable, and great staff. Best hotel I ever stayed. ##### alberto Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Markus 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hands down the best option in Tapalpa. Beautiful suites, great views, great food, cozy common grounds, intimate vibe, high quality materials. Highly recommended! ##### Markus Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Adriana 8 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities Absolutely beautiful hotel and great service. The rooms were very clean and had super nice decor. The restaurant on site had very delicious food. 100% recommended !!! ##### Adriana Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Christian 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Christian Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Rodrigo Jimenez 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities \* ##### Rodrigo Jimenez Stayed 1 night in Jul 2025 ### 10/10 Excellent #### ALEJANDRO 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### ALEJANDRO Stayed 1 night in Mar 2025 ### 8/10 Good #### Adriana 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tuvimos muchos problemas todos los días para tener agua caliente. Nos tuvieron esperando en el baño mas de 25 minutos para resolvernos si se podia prender o no el boiler y si íbamos a tener agua caliente. Nunca nos avisaron y tuvimos que irnos a trabajar sin bañarnos porque no se resolvió 2 días seguidos. ![Desayuno buffet el domingo. Muy rico y variado](https://a.travel-assets.com/ugc/hotel-reviews/e92ba3ed-81d4-4bf0-bdb2-798fd606bbac-1761277543730.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![mezcal y tequila con vista al lobby (buenos precios pero creo que deberían tener mejores marcas de tequila)](https://a.travel-assets.com/ugc/hotel-reviews/b36669fc-c259-41a6-ac0d-33cc25732598-1761277544099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Área de trabajo o juegos de mesa con muy bonita vista](https://a.travel-assets.com/ugc/hotel-reviews/62c046f0-8edb-4511-8e97-dd61765dcbdd-1761277544413.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adriana Stayed 3 nights in Oct 2025 ### 8/10 Good #### jose luis 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mejor el área infantil y la ubicación ![](https://a.travel-assets.com/ugc/hotel-reviews/fe8fce62-58ca-491b-a120-d7d8ba307a3c-1757783148220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jose luis Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ramona 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is modern with great dinning restaurant. Convenient location 5 minutes away from downtown tapalpa. Great sunsets and greenery. A mi familia le encantó el hotel. Esta hubicado en buen lugar cerca del centro de tapalpa. El restaurante ofrece muy buena comida. Sus trabajadores muy amables y hacen lo posible por asistir. ##### ramona Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Maria del Carmen Jazmin 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel está espectacular, impecable, el personal super atento, las instalaciones super bonitas, en general hermoso, un hotel al que regresaría sin duda. ##### Maria del Carmen Jazmin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alfredo Antonio 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La decoracion , arquitectura y los jardines están muy bien logrados ##### Alfredo Antonio Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Denise 21 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Serenzzo es una de las mejores experiencias que mi pareja y yo hemos tenido. Desde que llegamos, la amabilidad del personal nos hizo sentir bienvenidos; las habitaciones son bellísimas y la cama es tan cómoda que no queríamos salir de ella, y del baño no se hable: es precioso, amplio y quiero uno exactamente igual para mi casa; los jardines y zonas exteriores son bellísimos y hasta cuentan con una fogata gigante y sillones debajo de árboles para sentarte a leer o conversar tranquilamente. Los desayunos continentales son riquísimos: café (americano y de olla), fruta, queso cottage, miel y variedades de pan recién hecho, uno queda satisfecho para hacer de todo en el pueblo. Además, el restaurante tiene un menú a la carta muy amplio: nosotros probamos los chilaquiles Alfredo y el omelette de salmón que nos dejaron sin palabras. ¡Ya tenemos ganas de volver una y otra vez! Gracias a todos por hacer de nuestro aniversario algo inolvidable. ![](https://a.travel-assets.com/ugc/hotel-reviews/82f7704b-feda-4c15-a938-4fd18505b022-1753107131399.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Denise Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Cristina 20 Jul 2025 Liked: Cleanliness Nos encanto las instalaciones y la atención!! ##### Cristina Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Azael 5 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un buen descanso Lugar acogedor y con clase . Buena estancia para un descanso agradable. Recomendado ![](https://a.travel-assets.com/ugc/hotel-reviews/68c24ea3-80ea-4738-a1d3-0e58cdf6b354-1751757690703.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Azael Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Arturo 9 Jun 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities No me gustó que por lo que cobran solo te incluyan de desayuno fruta y pan. Se ven mal que al llegar al restaurante lo primero que te dicen es el costo extra que vas a tener si quieres desayunar bien. Yo no vuelvo nada más por eso ##### Arturo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### griselda santillan 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Me gusto mucho el hotel. el personal muy amable, la comida riquísima. Solo que me toco la habitación que esta arriba de la recepción y en la mañana se escuchan todas las voces y ruidos por la ventana, que no se puede cerrar por que se encierra la habitación y no cuenta con aire acondicionado. ##### griselda santillan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Christian 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Una estancia especial, la decoración de todo el hotel es increíble, los alimentos de muy buena calidad y las habitaciones muy cómodas ##### Christian Stayed 1 night in May 2025 ### 10/10 Excellent #### HECTOR 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities UN HOTEL ESPECTACULAR , REGRESO SIN PROBLEMA ##### HECTOR Stayed 1 night in May 2025 ### 8/10 Good #### Gaby 21 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar está bonito, y nuevo. En mi cuarto de repente llegaba olor a caño por el baño (creo que poner aromatizantes y tapar resumideros solucionaría ese inconveniente) la comida está súper buena, el personal muy amable,aunque considero les hace falta más personal en fines de semana. En cuanto al estacionamiento está algo incómodo porque el restaurante se llena y uno como huésped le batalla para encontrar y como está a pie de carretera no es como dejarlo a la vuelta y caminar. En teoría está bonito pero como todo hay aspectos por mejorar ##### Gaby Stayed 2 nights in May 2025 ### 6/10 Okay #### Aidee 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities El lugar es hermoso pero hay demasiado gente y mucho ruido así que si su plan es ir a descansar definitivamente ahí no ##### Aidee Stayed 1 night in May 2025 ### 10/10 Excellent #### Eliazar 25 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bonito lugar, muy limpio y todos muy amables ##### Eliazar Stayed 1 night in Apr 2025 ### 10/10 Excellent #### TANY 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nos gustó mucho la estancia, el hotel es muy bonito y la atención muy personalizada ##### TANY Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Omar 17 Nov 2025 ##### Omar Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mariana 7 Nov 2025 ##### Mariana Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - 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