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Hotel Chams

4.0 star property
Travelers start their day with a delicious breakfast buffet before unwinding at the spa or lounging by one of two refreshing pools at Hotel Chams

Choose dates to view prices

Hotel Chams offers an upscale retreat with a complimentary breakfast buffet. Guests can relax by the outdoor or children's pool, enjoy drinks at the poolside bar, and rejuvenate at the spa. In-room WiFi keeps everyone connected, and the coffee shop provides perfect pick-me-ups.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Premium bedding, minibar, in-room safe, free cots/infant beds

Suite

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Standard Single Room

  • Garden view
  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Tetouan is home to Hotel Chams. Artisanal School and Medina of Tétouan are local landmarks, and some of the area's activities can be experienced at Cabo Negro Royal Golf Club and Kabila Marina. Visit our Tetouan travel guide
Map
Av, Abdelkhalek Torres, Tetouan, 93040

What's nearby

  • A white-washed hillside town with a prominent red flag, traditional lamp posts, and a mosque with a green dome.
    Medina of Tétouan
    10 min drive - 2.3 miles
  • Saniat Rmel
    3 min drive - 1.4 miles
  • Tétouan Kasbah
    7 min drive - 2.3 miles
  • Mohammed V Avenue
    8 min drive - 2.5 miles
  • Tetuan Palace
    8 min drive - 2.5 miles

Getting around

  • Tangier (TNG-Ibn Batouta)
    78 min drive

Restaurants

  • Venezia Ice
    3 min drive
  • Al Arzzak Cafe
    16 min walk
  • Cafe Al Amal
    4 min drive
  • Fast Food Chatt
    3 min drive
  • cafe nebraska ice
    12 min walk

About this property

Hotel Chams

  • Upscale hotel
  • You can look forward to a free breakfast buffet, an airport shuttle and a poolside bar at Hotel Chams. Take some time to relax at the on-site spa. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and a TV in reception
    • A banquet hall, luggage storage and meeting rooms
  • Room features
  • All 75 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and separate sitting areas.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and bidets
    • Flat-screen TVs with premium channels
    • Separate sitting areas, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free weekday newspapers
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 150 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 500 per person
  • Rollaway bed fee: MAD 150 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 10 AM to 6 PM

Frequently asked questions

Does Hotel Chams have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM to 6 PM.

Is Hotel Chams pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chams?

Self-parking is free at this property.

What time is check-in at Hotel Chams?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Chams?

Checkout is at noon.

Does Hotel Chams provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 500 per person applies.

Where is Hotel Chams located?

Situated in Tetouan, this spa hotel is 1 mi (1.6 km) from Saniat Rmel and within 3 miles (5 km) of Saidi Mosque and Ethnographic Museum. Artisanal School and Grande Mosquée are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Chams Reviews

7.2

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 9 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

Reviews

Verified

8/10 Good

emmet

Liked: Staff & service
Very helpful and friendly man at reception. Fast check in and check out. Hotel is very convenient for small airport nearby. Relaxed place, breakfast ok if very repetitive. Wifi good, shower good, nice balcony area, comfortable bed. Swimming pool seems to be more decorative than useable, i might not be correct here. Room a bit jaded and tired, light switches and furniture needs some attention.
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Le tarif est élevé pour un hotel de cette qualité. Petite chambre, la propreté laisse à désirer. Aucune insonorisation.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Morgane

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

!!

Hôtel bien situé avec des restaurants autour.. petit déj varié, personnel serviable.. seule bémol l'hygiène de la chambre poil cheveux odeur de WC a notre arrivée.
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

Josee

Liked: Staff & service
Disliked: Property conditions & facilities
First, the staff was amazing and very very friendly. If you needed help, they were extremely quick in responding. That was the best part of the stay. The bfast was ok tasting. As for the rest, the hotel and especially the rooms needs an upgrade. There wasn’t one piece of furniture in the room that wasn’t visibly distressed.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Abdellatif Guelzim et Hakima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply the best in Tetouan. The ammenities and services are second to none and the staff is just amazing. I highly recommend Mr. Jamal at the front desk. He is very polite, professional, and very knowledgeable. He definitely knows the true meaning of customer service and he goes above and beyond to make sure his clients are satisfied. Great job guys, keep up the great work!
Stayed 3 nights in Oct 2021
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable, propreté et personnel au petit soin J’hésiterais pas a y revenir une prochaine fois
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très correct et conforme à la description. Rien à signaler de particulier concernant cet hôtel
Stayed 4 nights in Nov 2018
Verified

6/10 Okay

matiti

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

hotel comodo pero mal administrado.

Todo complicado en el hotel: falta de profesionalismo y de personal capacitado. recepcion : no tienen tu reserva expedia y te la piden constantemente, como si no le hubieran apuntado El personal no entiende bien ni espanol, ni francés ni inglés. Poe ejemplo, pedimos 3 cervezas en room service y nos trajeron...2 toallas para el cuarto de banho. la ley seca, no es problema : lo sabemos, forma parte de la cultura local y es normal. pero que el personal no entienda los idiomas no lo es. Llamada Wake Up . se equivocaron ambos dias de una hora. Personal mal o no capacitado, nada eficaz, lento, que no parece profesional. Olores horrorosos a pescadoque parecen venir de una fàbrica de conservas de sardina, o secadora de pescado, o incineraciòn de deshechos de las mismas. Muy desagradable. Prestaciones MUY MEDIOCRES para el precio, nada barato. No recomendarìa ese hotel. gracias por tomar nota.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Hotel propre et accueillant !

De passage à tetouan, bon hôtel dans l'ensemble. Quelques points à améliorer: Éclairage un peut léger . Salle de bain sombre et peut pratique.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está bastante bien. Relativamente nuevo, habitaciones no muy grandes pero correctas. Este y el de al lado son los mejores de Tetuan.
Verified

8/10 Good

Lamzaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Verified

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Isabelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bof

Stayed 2 nights in Jun 2018
Verified

8/10 Good

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Leila

Disliked: Property conditions & facilities, room comfort
Verified

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice