Title: The Gran Resort Elegante Shirahama Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Gran Resort Elegante Shirahama Travelers find stylish beachside relaxation at this Shirahama property where the indoor mineral hot spring offers a perfect way to unwind ## Photo gallery for The Gran Resort Elegante Shirahama ![Hot springs - The Gran Resort Elegante Shirahama (Shirahama)](https://images.trvl-media.com/lodging/43000000/42450000/42442000/42441964/fe51303e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception hall - The Gran Resort Elegante Shirahama (Shirahama)](https://images.trvl-media.com/lodging/43000000/42450000/42442000/42441964/a2f5472c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view - The Gran Resort Elegante Shirahama (Shirahama)](https://images.trvl-media.com/lodging/43000000/42450000/42442000/42441964/732b53d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - The Gran Resort Elegante Shirahama (Shirahama)](https://images.trvl-media.com/lodging/43000000/42450000/42442000/42441964/67408d67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - The Gran Resort Elegante Shirahama (Shirahama)](https://images.trvl-media.com/lodging/43000000/42450000/42442000/42441964/6fa37dfa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Shirahama Beach, The Gran Resort Elegante Shirahama provides a peaceful getaway featuring an indoor mineral hot spring (onsen), bar, and sauna. Guests consistently praise the rejuvenating qualities of the hot springs and the property's calming environment. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=42441964&PinnedHotelID=42441964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=42441964&PinnedHotelID=42441964&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=42441964&PinnedHotelID=42441964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=42441964&PinnedHotelID=42441964&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=42441964&PinnedHotelID=42441964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=42441964&PinnedHotelID=42441964&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=42441964&PinnedHotelID=42441964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=42441964&PinnedHotelID=42441964&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Japanese Style Room, Smoking ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/43000000/42450000/42442000/42441964/9045cb5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Smoking ### Highlights Air conditioning Heating Fridge Flat-screen TV Fan Bidet Electric kettle Satellite channels - Sleeps 5 - 5 Single Futons ### View all photos for Japanese Western Style Room, Non Smoking ![Japanese Western Style Room, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/43000000/42450000/42442000/42441964/f277086a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room, Non Smoking 8.4 Very good 16 reviews ### Highlights Balcony Air conditioning Heating Fridge Flat-screen TV Fan Separate bedroom Hydromassage showerhead - 1 bedroom - Sleeps 4 - 2 Single Beds and 2 Single Futons ### View all photos for Japanese Style Bed Room, Non Smoking ![Japanese Style Bed Room, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/43000000/42450000/42442000/42441964/28a79f53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Bed Room, Non Smoking 9.0 Wonderful 4 reviews ### Highlights Air conditioning Heating Fridge Flat-screen TV Fan Bidet Electric kettle Satellite channels - Sleeps 2 - 2 Single Beds ### Japanese Western Style Room, Smoking ### Highlights Air conditioning Heating Fridge Flat-screen TV Fan Bidet Electric kettle Satellite channels - Sleeps 4 - 2 Single Beds and 2 Single Futons ### Japanese Style Room, Non Smoking ### Highlights Air conditioning Heating Fridge Flat-screen TV Fan Bidet Electric kettle Satellite channels - Sleeps 5 - 5 Single Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTanabe-Hotels-The-Gran-Resort-Elegante-Shirahama.h42441964.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTanabe-Hotels-The-Gran-Resort-Elegante-Shirahama.h42441964.Hotel-Information) ## About the area Located in Shirahama, The Gran Resort Elegante Shirahama is near the beach. Shirahama Undersea Observation Tower and Motojima Shrine Torii are local landmarks, and some of the area's attractions include Adventure World and Shirahama Kaichu Observatory Deck. Shirahama Energy Land and Shirahama Aquarium Kyoto University are also worth visiting. [Visit our Shirahama travel guide](https://www.expedia.co.uk/Shirahama.dx3154) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.67585%2C135.33868&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=25CF_ik2Nk8jM-Ze44FnjK6TT0o=) 1813-8 Nishimuro-gun, Shirahama, Wakayama Prefecture, 649-2211 ### What's nearby - ![Shirahama_ShirahamaBeach_553248621532771104_02](https://images.trvl-media.com/place/553248621532771104/757f0034-2b5b-4735-aa25-eed5640be162.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shirahama Beach 13 min walk \- 0.7 miles - ![Senjojiki - A Thousand Tatami Mats in Shirahama, Wakayama, Japan; Shutterstock ID 1127200682; purchase_order: SF 06557000; job: ; client: ; other:](https://images.trvl-media.com/place/553248621532771101/b51a1921-ff3a-4a02-a0eb-8483d28f42ce.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Senjojiki 14 min walk \- 0.8 miles - Shirahama Onsen 1 min walk \- 0.0 miles - Shirahama Undersea Observation Tower 1 min walk \- 0.1 miles - Shirahama Energy Land 15 min walk \- 0.9 miles ### Getting around - Shirahama Station 14 min drive - Asso Station 22 min drive - Shirahama (SHM-Nanki - Shirahama) 8 min drive ### Restaurants - Banya 4 min walk - らーめん幕末 13 min walk - 長久酒場 9 min walk - Garden Restaurant Giovanni 13 min walk - Grill & Dining G 16 min walk ## About this property ### The Gran Resort Elegante Shirahama Hotel near Shirahama Beach At The Gran Resort Elegante Shirahama, you can look forward to an indoor mineral hot spring (onsen), shopping on-site and dry cleaning/laundry services. For some rest and relaxation, visit the hot springs or the sauna. Free in-room WiFi and a bar are available to all guests. Other perks include: - A seasonal outdoor pool - Free self-parking - Full breakfast (surcharge), hot springs on-site and multilingual staff - Luggage storage, free newspapers and a vending machine Room features All 60 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi. Extra conveniences in all rooms include: - Heating and fans - Free tea bags/instant coffee and electric kettles - Bidets and free toiletries - 50-cm flat-screen TVs with satellite channels - Fridges and housekeeping ## Similar properties ![Hot springs/mineral springs](https://images.trvl-media.com/lodging/5000000/4600000/4596900/4596892/045f15c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shiraraso Grand Hotel Shirahama - Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 643 reviews £65 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=4596892&PinnedHotelID=4596892&HadPinnedHotel=true®ionId=-1&adults=2) ![(Nagitei) Sea View Japanese Style Twin-Bed room with hot spring, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3829100/3829025/abde1aa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kisyu Shirahama Onsen Musashi Shirahama - Spa - Free Wi-Fi - Restaurant - 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Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 802 reviews £91 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=17706220&PinnedHotelID=17706220&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/5000000/4200000/4199200/4199134/1c4c33ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shirahama Key Terrace Hotel Seamore Shirahama - Pool - Spa - Kids’ pool - Parking included 8.2 Very good 328 reviews £106 13 Mar - 14 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=4199134&PinnedHotelID=4199134&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/111000000/110160000/110150400/110150318/081b4aa1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BAKERY HOTEL SHIRAHAMA Shirahama - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 9.0 Wonderful 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=110150318&PinnedHotelID=110150318&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room | Down duvets, free WiFi, bed sheets](https://images.trvl-media.com/lodging/115000000/114140000/114136400/114136366/b6fa1e84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crystal Ryokan Shirahama Akariya Shirahama - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 9.8 Exceptional 6 reviews £62 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=114136366&PinnedHotelID=114136366&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/10000000/9850000/9848100/9848075/10f9b166.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alaise De Bale SHIRAHAMA Shirahama - Pool - Parking included - Free Wi-Fi - Restaurant 7.8 Good 137 reviews £47 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=9848075&PinnedHotelID=9848075&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/20000000/19660000/19651200/19651128/f6f23f89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grampus Sea Shirahama - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.8 Good 174 reviews £72 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=19651128&PinnedHotelID=19651128&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=42441964&PinnedHotelID=42441964&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=42441964,4596892,3829025,36360603,4251148) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children - A bar/lounge ### Things to do - Hot spring - Sauna - Seasonal outdoor pool - Shopping ### Family friendly - In-room refrigerator - Seasonal outdoor pool ### Conveniences - Free newspapers in lobby - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping on request - Multilingual staff ### Spa - Hot spring - Hot springs open from 6:00 AM - 11:00 PM - Hot springs water temperature - 41 ºC - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - No lift ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-cm flat-screen TV with satellite channels ### Food and drink - Electric kettle - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Fan - Heating ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open Monday - Sunday (7:30 AM - 10:00 AM) and Monday - Sunday (4:00 PM - 9:00 PM) Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Guests must be at least 20 years of age to stay in a smoking room. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and mobile payments; cash is not accepted Mobile payment options include: PayPay This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 和歌山県指令田保衛第21 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Hot springs access available from 6:00 AM to 11:00 PM The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as The Gran Resort Shirahama The Gran Elegante Shirahama The Gran Resort Elegante Shirahama Hotel The Gran Resort Elegante Shirahama Shirahama The Gran Resort Elegante Shirahama Hotel Shirahama ## Frequently asked questions ### Does The Gran Resort Elegante Shirahama have a pool? ### Is The Gran Resort Elegante Shirahama pet-friendly? ### How much is parking at The Gran Resort Elegante Shirahama? ### What time is check-in at The Gran Resort Elegante Shirahama? ### What time is check-out at The Gran Resort Elegante Shirahama? ### Where is The Gran Resort Elegante Shirahama located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Gran Resort Elegante Shirahama Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Amenities ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 70 8 - Good 62 6 - Okay 25 4 - Poor 1 2 - Terrible 2 ## Reviews ### 2/10 Terrible #### Masazumi 14 Oct 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Very very bad service There are no place to eat in the hotel also no restaurant in walking distance. Service was very poor. I have to call taxi myself. they dont call taxi for you. Hotel.com should take off this hotel from list. Hoitel itself are nice and clean. ##### Masazumi Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Olga 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay ##### Olga Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Francesco 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience in this hotel. Stunning landscape from balcony and tasty Breakfast. Only a little rigid on internal procedure (ex breakfast slot and flexibility on it if you must depart earlier but experience it was excellent. ##### Francesco Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Benjamin 28 Jul 2025 Liked: Staff & service Disliked: Cleanliness Our room smelled like cigarette, likely because it's just above the smoking floor. They were eventually able to move us to a higher floor which didn't have the same problem ##### Benjamin Stayed 1 night in Jul 2025 ### 8/10 Good #### Finbar 26 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall a fantastic experience and price and I recommend. Only caveat: A bit of a tiring walk up the hill each time from the beach or hot spring. ##### Finbar Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### A 19 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities good view ##### A Stayed 1 night in Mar 2023 ### 8/10 Good #### MEIHUI 25 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel rooms are facing the Pacific, the famous white sand beach and the public beach hot spring, very convenient. There are five hot spring tubs in the hotel, very relaxing to enjoy the hot springs inside the hotel. The only complaint is the room is so hot, we sweated even without the quilt. Anyway it is a nice hotel and friendly for families with young kids. ##### MEIHUI Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Verified traveller 29 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful hotel with great onsen n breakfast Wonderful stay. It wasn’t crowded when we stayed so it was quiet and peaceful. Great service. The breakfast buffet has sufficient variety and were delicious. The onsen is big with 3-4 pools including one outdoors. The quad room with 2 beds and 2 futons was a comfortable size. U You get to choose your own Yukata and drinks from the lobby. ![Breakfast buffet ](https://a.travel-assets.com/ugc/hotel-reviews/BCC4A4D821AA3847E5BBB7B6FBA59209C76CC3151672301252642.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Dec 2022 ### 8/10 Good #### Serena 20 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The air conditioning should be improve, it’s very hot at night time. ##### Serena Stayed 1 night in Jun 2024 ### 8/10 Good #### Renato 28 Jul 2023 Liked: Amenities, property conditions & facilities Large and comfortable room, but we were not allowed to control the air conditioner. ##### Renato Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Natalie 4 Aug 2025 Disliked: Staff & service, amenities, property conditions & facilities I was really displeased with this hotel overall. It looks much nicer in photos than it actually is. It is also not properly described in Expedia. I booked a Japanese Bedroom because it looked very pretty. I discovered that the room did not have a shower. On the Expedia info site there is clearly an icon for shower and it says bathroom. This was a huge problem and the staff was not willing to help at first. They also told me there was an additional fee to use the pool and it could only be used from 9am to 12pm! This was not mentioned anywhere on the Expedia booking page. I was very upset but the pool did not look nice. There are public showers in the Onsen but they require you to be naked in public which is not something I can or will do. Finally after we had already checked in unpacked in our room, a staff member told me they had a room with a shower become avaliable. He did not offer to help move my bags or anything so I got a cart, repacked my bags, and moved from the 10th floor to the 4th floor. The room was old, grungy, and there was obvious water damage and a foul smell in the bathroom. But at that point I was not going to complain. We were only there two nights so I decided to deal with the room. There was a balcony with a fantasitic view of the beach but no chairs. The breakfast was good. A few of the people working the desk were very kind, one arranged a taxi for me. Hotel is a long uphill walk from beach but there is a bus stop close. Not many restaurants close. ![The pool which I was not permitted to use. Didn't look well maintained](https://a.travel-assets.com/ugc/hotel-reviews/c620fc7f-f674-4bdd-9dec-14fc0821e181-1754285151483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![There was a smell wafting up from the bay. Otherwise a nice view](https://a.travel-assets.com/ugc/hotel-reviews/e8f77a26-b40a-4a77-ba0a-9a043fcfd9b7-1754285151077.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natalie Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Graham 31 Aug 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Great views but depressing There are onky 2 good things about this hotel, thr view, and that it's located opposite a good resort where we spent our time. The hotel felt vacant and while thr lobby was moderately impressive our room was dated with damaged fixures and had clearly been used by a smoker before us despite being assured it was non smoking. When we told the hotel staff they offered us a deoderizing spray and nothing more. The beds were hard and uncomfortable. We had a lovely balcony but no chairs to sit on. Asking abiut breakfast they told us that no spaces were available despite the hotel appearing absolutely vacant. Perhaps thr most insulting was asking to use the pool to be told it would cost approx 10 USD for an area that was substandard and no cover from thr sun. Ultimately very disappointing and not worthy of its rating ##### Graham Stayed 3 nights in Aug 2023 ### 8/10 Good #### Yoshitomo 27 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities 建物が築年数を経過している事を感じる部分があるが、清潔に保たれており好感度が高い。 またスタッフの方々も精一杯対応されているように感じ、悪い印象は全く無かった。 ##### Yoshitomo Stayed 1 night in Nov 2025 ### 8/10 Good #### Akio 27 Sept 2025 景色が良くて、部屋から白良浜の夕暮れや朝の風景を眺めていました。 ##### Akio Stayed 1 night in Sep 2025 ### 8/10 Good #### HIROKO 18 Aug 2025 Liked: Staff & service Disliked: Property conditions & facilities スタッフの対応やお風呂は最高でしたが、プールにゴキブリが浮いていたのはがっかり😔 プールをもっと清潔にしてくれたら毎年利用したい。 ##### HIROKO Stayed 1 night in Aug 2025 ### 8/10 Good #### マキコ 15 Aug 2025 Disliked: Amenities 受付や従業員が外国人が多いと口コミにあり事前に把握してたので全く抵抗ありませんでした。 プールは古いし小さいし別料金なので利用しませんでした。 朝食がとても美味しかったです。お盆期間なのにお得に泊まれたし満足です。 ##### マキコ Stayed 1 night in Aug 2025 ### 6/10 Okay #### サオリ 11 Aug 2025 プールは追加料金かかります というか、会員制のホテルなので プールも遊ぶ感じのプールじゃないみたいです カラオケは一部屋だけあり、空いていたら借りれる感じです(別料金) フロントスタッフは外国人の方がほとんどですが 日本語も対応も丁寧でした ##### サオリ Stayed 1 night in Aug 2025 ### 8/10 Good #### Raymond 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 有露台,景觀靚 設施比較舊,但是可以使用 大浴池有幾個池,不錯 最後一日走時遇到海嘯警告,职員俾左两個電話叫自己打電話去明光巴士同的士公司,對於語言不通的,冇咩用。又冇房可以續住,最後book左另一間酒店,拖住行李步行過去,便利店冇開, 冇食物,又餓又攰。 ##### Raymond Stayed 2 nights in Jul 2025 ### 8/10 Good #### ?? 8 Jul 2025 Liked: Staff & service, property conditions & facilities スタッフの方も親切で、すごく対応も良かったです。 ##### ?? Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Fumiyo 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities 朝食ビッフェは海を眺めながらとても優雅なひと時で、大浴場も綺麗ですし日常から離れてゆっくりとした時間を満喫できました！ ありがとうございました😊 ##### Fumiyo Stayed 1 night in Jun 2025 ### 8/10 Good #### KAORI 4 Jun 2025 Liked: Staff & service, property conditions & facilities 温泉がとても良かったです ![広くてゆっくりできました](https://a.travel-assets.com/ugc/hotel-reviews/959fc896-4d31-4bc6-b221-21358b2f6ce6-1749008817731.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### KAORI Stayed 1 night in Jun 2025 ### 10/10 Excellent #### ??? 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋すごくキレイで、ベランダからの景色もすごく良かったです。お風呂もサウナや露天風呂大変満足でした。子供も大喜びでした。 ##### ??? Stayed 1 night in May 2025 ### 6/10 Okay #### ゆきえ 27 Apr 2025 Liked: Staff & service フロントの方が二人とも日本人ではなかったので、チェックイン時漢字が読めないらしく、なかなか確認がとれなかった。 大浴場使用時、スリッパの置き方の工夫がなく、他人のスリッパを履いてしまう人が散見され、自分のが無くなっていた。清潔感がないのでNo.付きのクリップ等で表示できるようにすると良いと思う。 朝食のバイキングは良かった。 ##### ゆきえ Stayed 1 night in Apr 2025 ### 10/10 Excellent #### まりこ 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities 白良浜に歩いてすぐに行ける立地で、部屋からの眺めも良好。海が見えます。大浴場もいくつか風呂の種類があって良かったです。朝ごはんは和歌山の食べ物が色々あって大満足でした。 ##### まりこ Stayed 2 nights in Mar 2025 ### 8/10 Good #### Tadashi 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities フロント、風呂、部屋、朝飯は良い。 座椅子が欲しい ##### Tadashi Stayed 2 nights in Mar 2025 ---