Taman Seri Indah Holidays from £148

Initially, when walking into the hotel, you’re greeted by wonderful, friendly doorman that helps with getting you into the hotel and giving a wonderful experience when checking in your greeted by the friendly hotel staff when we are initially checking in it was quite a bit later in the evening, he was a fantastic person, and I had questions earlier so when I had talked to him on the phone, he was super friendly and informative of all updates! Once we got to our room, we definitely enjoy the comfortability and the numerous pillows on the bed! After being at the hotel for a couple of days, we met the manager. Not due to him not being on the property, but because we were not on the property very much for our first few days. He was very kind and very helpful, providing lots of information and being super friendly getting to know us. Informed us of like previous places he’s worked and how he’s been enjoying this position and he has been running the hotel. Although it says that there is a airport shuttle, it does not offer an actual shuttle… Was a little disappointed about that, but if you would go on a good time, typically getting to it from the airport is that very expensive and it since the hotel is conveniently located near bus station it definitely makes it even easier if you don’t want to take a grab! Overall 10 out of 10 would recommend

The hotel was well located within the centre of Penang with a good selection of restaurants and cafés all within walking distance. The staff both at reception and also cleaning were excellent in particular a staff member who took care of my room who goes by the name of Harun was a lovely chap who could not do enough for us. We felt very welcomed throughout our day and would recommend the granite hotel to future visitors of Penang.

Excellent hotel in George Town historical centre. Centrally located and close to all activities. Excellent architecture and room design, would definitely recommend it.

Good service and excellent location

Stunning rooms, excellent breakfasts, and a great overall atmosphere. The breakfasts were generous, healthy, and delicious, with the bread and specialty butters being particular standouts. The design and finishes throughout the property show real care and attention to detail. The one thing that felt slightly off was the service style. The staff were polite and friendly, but seemed overly reserved and lacking confidence. We were also given a very detailed room briefing on arrival. As it was late and we were tired, a shorter introduction would have been more appropriate, as some of the information felt unnecessary. A beautiful property overall, with just a few refinements needed in the guest experience.