Ratings based on 410 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
53% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller

Tacoma area hotel

Posted 25-Apr-2016
Pros: Rooms were very clean.
Cons: Too smoky in the smoking section of the casino, needs more ventilation. Security too strict on beverages that can be taken in and out of your rooms.
Location: Close to I-5.
Check in was slow, they need more signs on where to park if you are staying in the hotel versus just going to the casino. Price was steep compared to other hotels in the area.
4 out of 5
by A verified traveller from Newport OR

Convenient for Concerts

Posted 13-Apr-2016
Very nice to be so close for the ZZ Top concert, room was nice & up to date but needed vents cleaned in bathroom & freezer in mini frig needed to be defrosted. Could use a few more dining options is what my husband thought.
3 out of 5
by A verified traveller

Posted 30-Mar-2016
Not many comps or perks considering you are going to spend a lot of your money in the casino. All we got was a $20.00 meal comp. No free breakfast and the coffee in the hotel room was awful. No taste at all.
4 out of 5
by A verified traveller

Won a few dollars

Posted 23-Mar-2016
Nice Hotel, I won a few dollars. Clean, nice staff, I'll stay again.
3 out of 5
by A verified traveller from Spokane Valley

not going to do it again

Posted 23-Mar-2016
Pros: the casino.
Cons: build a skywalk from the parking garage.
Location: did not stay long enough.
The room was ok, but nothing special for the price, it was kind of a pain bringing your stuff through the casino to your room, and security was always asking if we had a room when bring items in. I will not Stay Again.
4 out of 5
by A verified traveller

Clean and comfy but smoky on the 2nd floor

Posted 06-Mar-2016
We got in late and our non-smoking room smelled pretty smoky. The hotel desk offered to find a room to switch us to but we were too tired at that point. (Our choice, not theirs!) Service was excellent and the room was comfy. I imagine rooms in higher floors would be less smoky. We were right above the casino floor and like I said, they offered to move us.
2 out of 5
by A verified traveller from o

Anniversary

Posted 04-Mar-2016
When we checked in they at first said they couldn't find our reservation, and then put us in a stinky smoking room. We reserved non~smoking. They acted as i was our fault they overbooked, and we should feel lucky they found us a room.
4 out of 5
by A verified traveller from Washington State

Easy access to the casino :)

Posted 20-Feb-2016
Pros: Good value.
Cons: Nothing really, for our needs it was just fine. The sofa is actually a sleeper sofa, and there is certainly room for 4 people between the 2 rooms.
Location: In Tacoma/Fife right off I-5. During the summer months, it would be a quick 10 min or so to Wild Waves Water Park. Lots of restaurants. Gambling.
We booked a suite and while the Iiving room furniture wasn't the most stylish or modern, it was a clean matching set of 2 club chairs, sofa, ottoman with matching coffee/end tables. Roomy area with big flat screen tv, microwave, fridge & coffee maker, the room has french doors leading to the bedroom. Nice king bed, another very large flat screen TV, personal safe in the closet. Bathrobes, chocolates, and a pretty good array of toiletries (besides the normal shampoo/conditioner/lotion, there were bath crystals, a loofa, toothbrush, paste, shaving cream and a razor. Access to the rooms are thru the hotel lobby which is in the center of the casino, which is nice because there is security posted near the elevators leading to the rooms. Also has a spa & pool. Room was a decent price as I was able to find a coupon:) Was easy to book this room thru Expedia.
1 out of 5
by A verified traveller

Casino stay

Posted 02-Feb-2016
We reserved a non smoking room ended up with a smoking room, asked for a refrigerator for medicine was told no cause we booked through expedia and it's not the hotels problem, I offered to pay for it was told they don't have extras.. front desk was rude!! Wouldn't spend another dime at this casino/hotel EVER!!
5 out of 5
by A verified traveller

Nice hotel

Posted 01-Feb-2016
Pros: Very spacious and clean room.
Cons: Smoke from the casino area seemed to come up through the ventilation late in the evening.
Our room was very clean and the hotel staff was helpful and friendly.