Ratings based on 529 Verified Reviews

3.3 out of 5
53% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Great but no really helpful staff

Posted 22-May-2017
The fridge wasn't working when we check-in but when we reported it, staff said that there is nothing they can do. Other than that it was a comfort facility and Casino restaurant is really good. Many activities around and fun times in the casino.
2 out of 5
by A verified traveller from Honolulu, HI

Smoker's Paradise

Posted 21-May-2017
Pros: The bed itself was comfortable, and the room was spacious.
They should consider changing the name to Emerald Queen Casino and Hotel, because their focus is definitely toward the casino portion of their operations, and the hotel seems to be more of an afterthought. Although the hotel implemented a policy in Jan 2017 of all non-smoking rooms, the rooms still reek of cigarette smoke (including the always non-smoking rooms on the 2nd and 3rd floors). I awoke each morning with a sore throat. As all hotel "guests" must transit the casino floor, bags are questioned at any of the entrances...even my take-away meal from a nearby restaurant was considered suspect. Finding a decent parking space was challenging and, although security would patrol the lots, I was surprised each morning to discover my car was still intact. If my business trip had been longer than a week, I would have re-booked to another hotel after the first night.
3 out of 5
Recommended
for Everyone
by A verified traveller

Location was convenient

Posted 14-May-2017
Pros: Close to the highway and reasonable rooms.
Cons: Smoke smell in rooms.
And that's about it. Rooms are smoky from the casino, most staff appear to be stressed, tired, bored or otherwise unhappy with their jobs. Restaurant bar had good food but way overpriced.
3 out of 5
Recommended
for Everyone
by A verified traveller from C

convenient

Posted 01-May-2017
Great when you don't want to drive home after a show but I was bothered by lingering smell of smoke even though no smoking permitted in rooms. I know it's a casino but still. Friendly staff a plus.
4 out of 5
Recommended
for Couples
by A verified traveller from Everett WA

No WIFI

Posted 01-May-2017
Pros: It was in the middle of a casino.
Cons: The WIFI
Location: Fife WA Gambling food and a local pot shop.
It was a nice hotel. My wife couldn't get any WIFI in our room.
5 out of 5
Recommended
for Everyone
by A verified traveller from p pirtland iregon

Close to the freeway

Posted 24-Apr-2017
Easy access on and off the freeway friendly hotel desk and reasonable for the type of room I stayed in
3 out of 5
Recommended
for Couples
by A verified traveller from Gearhart, Or

Time to play!

Posted 13-Apr-2017
Pros: Easy location.
Cons: Room smell, updated rooms.
Location: We like to Poodle Dog for Lunch.
We chose to stay here because of the location to casino. Most casino hotels are very nice. This on need more TLC and a good cleaning and or new carpets ect. Smelled old, not fresh and clean.
2 out of 5
by A verified traveller from seattle wa

Non-smoking room smells!

Posted 05-Apr-2017
If you are a non smoker, do NOT book this hotel. The whole hotel is emerged in cigarettes smell no matter which door you come in. The non smoking room I booked smells badly. The front desk staff was very helpful in finding me a quite room and warning me the potential smell. I stayed in my room for 16hours and my throat hurt at the time I checked out.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. We stay there every year.

Posted 03-Apr-2017
Our room was very nice. The people very friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Mar-2017
Nice did it's job...a place to crash. Would stay again.