Ratings based on 505 Verified Reviews

3.3 out of 5
52% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from seattle

Hotel/casino

Posted 19-Feb-2017
Pros: Quiet and close to freeway
Cons: Room Service
Location: Gamble
Nice Hotel/Casino. Hotel is older but clean and quiet. No roomservice
4out of 5
Recommended
for Everyone
by A verified traveller

Loud guests

Posted 18-Feb-2017
Thin hotel walls. Could hear everything coming from rooms around me even down the hall
2out of 5
by A verified traveller

Service

Posted 06-Feb-2017
Not a great hotel! Tried calling down twice for service. Once to get car out of valet and once to get silverware. Both times we were told to come down abd get it. Valet doesn't have a phone and they don't deliver silverware. Very weak!
4out of 5
Recommended
for Everyone
by A verified traveller from Fife

Nice room and fun casino

Posted 09-Jan-2017
All the slots we love...had so much fun. Left with more money than we came with so a plus!! Very convenient to get to the room from the casino. The room was very clean. The smoke was a little much in the room but was very quiet. The staff is very friendly. We had a grest time.We will go back again.
3out of 5
Recommended
for Everyone
by A verified traveller from Reno, NV

Got a room but cant get in

Posted 07-Jan-2017
Cons: Property is old and needs upgrade.
Having stayed at this property before, I don't expect luxury. I expect the basics, because that is what you will get. I do, however, expect to be able to get into my room. After several attempts with keys, maintenance had to get a master key to override the electronic door lock to let me in my room. Would not have been an issue, just get a different room-right? Except my belongings were already in the room. 30 minutes of me standing in the hallway waiting. Not even an apology from management. As I said the basics, except in this case they lacked basic courtesy and respect for the guest.
2out of 5
by A verified traveller

Shuttle service intervals are not frequent.

Posted 26-Dec-2016
No bottled water supply in the room.. Very disappointed.
3out of 5
Recommended
for Everyone
by A verified traveller

Decent Place, Had Fun..

Posted 19-Dec-2016
Cons: Dinner service needs to be improved on in our opinion
Check in was good, Friendly people, Dinner upstairs was Good but the Service could have been Better, all in all it was a good time.
1out of 5
by A verified traveller

Non smoking rooms - reek like cigarettes

Posted 12-Dec-2016
These are non smoking rooms but they all reek like cigarettes because the smoke from the casino leakes through the elevator. Was not notified about this on expedia and I did not end up staying at the hotel because of this. Even on the top floor it was bad. Staff would not approve refund, they're rude.
5out of 5
Recommended
for Everyone
by A verified traveller from Houston, Texas

Fun Hotel with Great Food!

Posted 02-Dec-2016
Pros: Tatoosh restaurant, friendliness of staff and room amenities.
Location: Relatively close to Everything - Mt. Rainier, Downtown, Space Needle, Football and Baseball fields. Only 2 1/2 hour drive to Canadian border.
Our stay was great! Very nice amenities! Tatoosh restaurant on the 3rd floor has a Fabulous Chef! Ate there several times and even had family (locals) come and join us for breakfast. Everyone was pleased with their selections. Eggs Benedict in particular, was my favorite! The staff was friendly and efficient. Added fun with the gambling, it was a wonderful stay and we Will stay there again!
4out of 5
Recommended
for Everyone
by A verified traveller from US

No card tables

Posted 25-Nov-2016
Pros: The staff was nice and room was clean
Cons: Get card tables
The staff was nice and room was clean but I came to play cards and had to ride bus to sister casino for card tables.