Get an overview of this hotel5-star luxury hotel, walk to Circular Quay

Collecting Nectar Points

Popular property highlights

Free WiFi
Indoor pool
Smoke-free property
24-hour front desk
Multilingual staff

Location

Located in the heart of The Rocks, this luxury hotel is within a 10-minute walk of The Big Dig Archaeology Education Centre, Museum of Contemporary Art and Sydney Observatory. The Rocks Markets and Circular Quay are also within 10 minutes.

Hotel features

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site.

Room amenities

All 565 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and premium bedding.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shangri-La Hotel, Sydney features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site, and wired and wireless Internet access is complimentary.

This 5-star property offers access to a limo/town car service and meeting rooms. Event facilities measuring 20452 square feet (1900 square metres) include conference rooms. This luxury hotel also offers a 24-hour fitness centre, a sauna and a terrace. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. On-site parking is available (surcharge).

Shangri-La Hotel, Sydney is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Elevator/lift 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Conference space 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 19 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Valet parking (surcharge) 
  • Free wired Internet 
  • Limo or Town Car service available 
  • Computer station 
  • Smoke-free property 
  • Conference space size (meters) - 1900 
  • Safe-deposit box at front desk 
  • Terrace 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Concierge services 
  • Conference space size (feet) - 20452 
  • Gift shops or newsstand 
  • Shopping on site 
  • Airport transportation 
  • Spa tub 
  • Total number of rooms - 565 
  • 24-hour fitness facilities 
  • Number of floors - 36 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • In-room massage available 
  • Slippers 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Desk 
  • Television 
  • Iron/ironing board (on request) 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Shangri-La Hotel, Sydney has 2 restaurants on-site.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Hiking/biking trails nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Scuba diving nearby 

Spa Services

CHI The Spa has massage/treatment rooms. Services include massages, facials, body wraps and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Spa tub in spa 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 155 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
No rollaway/extra beds available
Debit cards not accepted

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: AUD100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: AUD42 per person (approximately)
  • Airport shuttle fee: AUD120 per vehicle (one-way)
  • Valet parking fee: AUD58 per night (in/out privileges)
  • Rollaway bed fee: AUD155 per night
  • On-site credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Hotel Sydney
  • Shangri-La Sydney The Rocks
  • Shangri-La Sydney
  • Shangri La Sydney
  • Shangri La Hotel Sydney

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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