Ratings based on 1,591 Verified Reviews

3.8 out of 5
63% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia-verified reviews
3 out of 5
Recommended
for Everyone
by a verified traveller

Location is 10 out of 10 but

Posted 03-Oct-2018
the conditions of the room can be better. There were holes on the walls where powers are suppose to be. The ceiling boards are falling apart. The pool was closed for renovations but i was not told at all untill i went to check it out and found the sign at the door. Supposed to have gym facilities but cannot find. Staff members were helpful and friendly.
3 out of 5
by a verified traveller

Posted 23-Sep-2018
Whilst close to the ICC the property was tired and the maintenance was clearly limited. It was however clean.
Comment from Hotel Management
11-Oct-2018 by KN, Hotel Management
Dear Guest, Thank you for your review. I was delighted to read you enjoyed the hotel location and the clean apartment. Your comments have been noted and communicated directly to the Maintenance Manager. I hope this experience has not permanently marred your opinion of the Seasons Darling Harbour and hoping that we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager
5 out of 5
Recommended
for Everyone
by a verified traveller from Malaysia

comfy accommodation at great location

Posted 03-Sep-2018
It's near to Paddy's Market and it's within a walking distance to the public transport stations
Comment from Hotel Management
11-Oct-2018 by KN, Hotel Management
Dear Candice, Thank you for your lovely review. I was delighted to read you enjoyed the hotel location. It is indeed very close the the Paddy's Market and within walking distance to public transport stations. I look forward to welcoming you back soon. Kind Regards, King Ng Front Office Manager
1 out of 5
by a verified traveller from newcastle

Great location, very poor hotel

Posted 19-Aug-2018
Location is fantastic, however that is the only good thing I have to say. Room was needing an upgrade OR photos on website need to be updated! Room displayed on website had full kitchen, lots of space and nice bathroom, reality was not this. Kitchen was more a kitchenette, dishwasher had been removed, no full size fridge just a small mini bar fridge. Cups and glasses were small, no coffee mugs.cupbords were chipped and some drawers were not able to be closed. Bathroom needed a good scrubbing! Black all around top of bath where grout was, a non-slip mat was provided n had mound on it, this has to be unhygienic. Towels were paper thin and more like the size of a large hand towel. PowerPoints were cracked and we were worried about getting zapped using them. It is a real shame, I have stayed at this hotel many times as the location is perfect and I didn’t mind paying the asking price however after this stay I would pay the extra to stay elsewhere.
Comment from Hotel Management
11-Oct-2018 by KN, Hotel Management
Dear Chez, Thank you for your review. I was particularly disappointed to read your did not have a pleasant stay at the Seasons Darling Harbour. Your comments have been noted and communicated directly to both housekeeping and maintenance managers for their attention. I do hope this experience will not permanently marred your opinion of the Seasons Darling Harbour and I hope we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager
3 out of 5
by a verified traveller from Melbourne

Posted 12-Aug-2018
Adequate for attendance at ICC and very good location but very tired old decor, bathroom smells
Comment from Hotel Management
11-Oct-2018 by KN, Hotel Management
Dear Kay, Thanks for your review. I was delighted to read you enjoyed the hotel location. Your comments have been noted and communicated directly to the housekeeping manager. I do apologise for the inconvenience that may have caused to you due to the cleanliness issue. I hope we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager
3 out of 5
by a verified traveller

Good location to Darling Harbour & Chinatown

Posted 08-Aug-2018
Pros: The location
Cons: The air conditioning
Location: Can't fault the location
Spent 2 nights in a fridge. The air conditioner only blew cold air regardless of where you adjusted the thermostat. Could not warm the room up at all. Price was fair & reflected the location / condition etc. Would be good in summer :(
Comment from Hotel Management
26-Sep-2018 by KN, Hotel Management
Dear Guest, Thank you for the review - I was delighted to read you enjoyed the hotel location. Your comments have been noted and communicated directly to Maintenance Manager. Please kindly accept my sincere apologies for the inconvenience you faced. I hope this experience has not permanently marred your opinion of the Seasons Darling Harbour - and I do hope we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager
3 out of 5
Recommended
for Everyone
by a verified traveller from Winnipeg, Canada

Secure , spacious suite next to Chinatown.

Posted 05-Aug-2018
Highrise hotel on edge of Chinatown, short walk to Cockle Harbour. Room is clean, but could use a facelift. Good value. Rooftop pool and gym are very nice and not crowded, although we were there in winter.
Comment from Hotel Management
26-Sep-2018 by KN, Hotel Management
Dear Ken, Thank you for sharing the comment and feedback. I was delighted to read you enjoyed the clean and spacious apartment and its facilities at the Seasons Darling Harbour. Continuous feedback assists us in maintaining what we do well and improving areas of need. I trust we will have the pleasure of welcoming you back in future. Kind Regards, King Ng Front Office Manager
1 out of 5
by a verified traveller

not a very nice place to stay

Posted 03-Aug-2018
would spend the extra $50 or $100 a night to stay somewhere a bit more comfortable
Comment from Hotel Management
28-Sep-2018 by KN, Hotel Management
Dear Guest, Thank you for your review - I was sorry to read that you did not enjoy the stay with us at the Seasons Darling Harbour. I would like to extend my sincere apologies if our standards do not meet your requirement. Kind Regards, King Ng Front Office Manager
4 out of 5
Recommended
for Everyone
by a verified traveller from Sydney

Good value for a great location

Posted 16-Jul-2018
Pros: Comfortable bedding
Cons: Fix the air conditioning
Location: Close to Chinatown and CBD
Comfortable room with plenty of space. Courteous staff at Reception attentive to my needs. Quiet room with a very comfortable bed. My only criticism was the air conditioning was faulty and set to COOL and couldn't be changed. Thankfully the doona was very warm. Overall a good experience and very reasonable for a CBD location.
2 out of 5
by a verified traveller

Posted 16-Jul-2018
Due to the price we were expecting a bit better. Very outdated no Foxtel when stated this was available. Very noisy area due to night life.