2/5 Poor
Verified traveller
21 Dec 2020
Very difficult to find the correct property. The address I was given was the apartments, not hotel room. Sole staff member on the phone and no assisrance provided. Another staff member arrived after about 6 minutes and told me I was in the wrong section. Finally found where to park and was then told at reception I had to psy for parking. Explained I had booked the room because free parking was included. No, I had to pay. Free parking had been offered a few months ago but not now. Staff member did reduce the fee to $25 but not impressed I had to pay when at the time I booked, parking was advertised as free. Room was small and bathroom cramped. Whole place just old and tired.
Stayed 1 night in Dec 2020