Title: Crowne Plaza Changshu, an IHG Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Changshu, an IHG Hotel Luxury hotel with health club and sauna ![Exterior](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515941/6e56fff2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515941/b8c8c9df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515941/0cd915c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515941/81280cc9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515941/711b07e5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Set in Changshu's business district, Crowne Plaza offers a retreat from city life. Travelers can book a massage at the spa or wander through the hotel's garden between meetings. High-speed WiFi connects guests throughout their stay, whether lounging poolside or in their rooms. 7.8 Good ## Popular amenities - Bar - Pool - Parking available - Room service - Gym - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=1515941&PinnedHotelID=1515941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=1515941&PinnedHotelID=1515941&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 7 - Oct 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=1515941&PinnedHotelID=1515941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=1515941&PinnedHotelID=1515941&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1515941&PinnedHotelID=1515941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1515941&PinnedHotelID=1515941&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1515941&PinnedHotelID=1515941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1515941&PinnedHotelID=1515941&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Crowne-Plaza-Changshu.h1515941.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Crowne-Plaza-Changshu.h1515941.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.65543%2C120.77700&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OIET8cnquYxJk8pKoSRtwcI1zmU=) No.6 Kai Yuan Avenue, Changshu, Suzhou, Jiangsu, 215500 #### What's nearby - Fangta Park of Suzhou - 4 min drive - 2.6 miles - Changshu Museum - 5 min drive - 3.2 miles - Aeon Mall Changshu New Area - 8 min drive - 4.7 miles - Jiangsu Yushan Mountain National Forest Park - 16 min drive - 6.6 miles - Yangcheng Lake - 23 min drive - 16.3 miles #### Getting around - Changshu Station - 12 min drive - Suzhou North Station - 29 min drive - Wuxi (WUX-Shuofang) - 55 min drive #### Restaurants - ‪Sakura - ‬4 min drive - ‪Brew Kettle Microbrew Pub 西良自酿啤酒 - ‬3 min drive - ‪星巴克 - ‬3 min drive - ‪Pizza Hut 必胜客 - ‬4 min drive - ‪Papa Johns (Walmart) - ‬3 min drive ## About this property ### Crowne Plaza Changshu, an IHG Hotel Luxury hotel in the business district At Crowne Plaza Changshu, an IHG Hotel, you can look forward to an airport shuttle, a coffee shop/cafe and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, JJ Cafe, offers breakfast, lunch, dinner and light fare. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services. Other perks include: - An indoor pool and an outdoor pool - Limo/town car service, self-parking (surcharge) and free newspapers - Wedding services, meeting rooms and ATM/banking services - Luggage storage, smoke-free property and a gift shop Room features All 269 rooms offer comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - LCD TVs with cable channels - Rollaway/extra beds, coffee/tea makers and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/104000000/103630000/103628000/103627996/bea6e27b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Changshu Suzhou - Restaurant - Gym - Parking available - Business services 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=103627996&PinnedHotelID=103627996&HadPinnedHotel=true®ionId=-1&adults=2) ![Business Double Room | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33100000/33093500/33093491/104b81e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Changshu Skyline Cloud Hotel Suzhou - Spa - Parking included - Free WiFi - Air conditioning 8.0 Very good 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=33093491&PinnedHotelID=33093491&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle available - Limo/town car service - Parking on site (surcharge) ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Chatterbos Bar Lounge - JJ Cafe - The Deli - Yu Cantonese Cuisine ### Things to do - Health club - Indoor pool - Outdoor pool - Sauna ### Family friendly - Babysitting - In-room cot - Indoor pool - Laundry facilities - Outdoor pool - Rollaway/extra bed - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Garden ### Spa - Massage ### Accessibility - Lift ### More - 19 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Cot - Pillow menu - Rollaway/extra bed ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Minibar - Room service ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Iron/ironing board - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available. Cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Changshu Crowne Plaza Crowne Plaza Changshu Crowne Plaza Hotel Changshu Crowne Plaza Changshu Hotel Crowne Plaza Changshu Crowne Plaza Changshu, An Ihg Crowne Plaza Changshu an IHG Hotel Crowne Plaza Changshu, an IHG Hotel Hotel Crowne Plaza Changshu, an IHG Hotel Suzhou Crowne Plaza Changshu, an IHG Hotel Hotel Suzhou ## Frequently asked questions ### Does Crowne Plaza Changshu, an IHG Hotel have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### Is Crowne Plaza Changshu, an IHG Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Crowne Plaza Changshu, an IHG Hotel? > Self-parking is available for a fee. ### What time is check-in at Crowne Plaza Changshu, an IHG Hotel? > Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Crowne Plaza Changshu, an IHG Hotel? > Checkout is at noon. ### Where is Crowne Plaza Changshu, an IHG Hotel located? > Located in the heart of Suzhou, this luxury hotel is 2.5 mi (4 km) from Fangta Park of Suzhou and within 6 miles (10 km) of Changshu Museum and Wanda Plaza Changshu. Aeon Mall Changshu New Area and Jiangsu Yushan Mountain National Forest Park are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza Changshu, an IHG Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.0 Location ### 7.8 Staff & service ### 4.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 16 8 - Good 32 6 - Okay 11 4 - Poor 3 2 - Terrible 2 ### 6/10 Okay #### JAEKYU 26 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### JAEKYU Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Verified traveller 14 Dec 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service フロントのスタッフが最悪でした。中国人の気質でしょうか、対応が、悪過ぎでした… ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### Andy 9 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Andy Stayed 2 nights in Dec 2019 ### 8/10 Good #### Jørgen 6 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jørgen Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Kwong Woei 3 Nov 2019 ##### Kwong Woei Stayed 2 nights in Oct 2019 ### 8/10 Good #### MATTHEW 16 Aug 2019 Liked: Staff & service, amenities, property conditions & facilities Good experience. Satisfied. But there is mild smell in the room, toilet is not very clean. ##### MATTHEW Stayed 1 night in Aug 2019 ### 8/10 Good #### Ankit 12 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in Changshu I always stay here when I visit Changshu for work. It's a standard Crowne Plaza but better than other four star properties I have seen. Comfortable stay. ##### Ankit Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 19 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### sdfg sfgh ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller 10 Jun 2019 ##### Verified traveller Stayed 1 night in Jun 2019 ### 6/10 Okay #### SOONBEOM 24 May 2019 ##### SOONBEOM Stayed 1 night in May 2019 ### 6/10 Okay #### zhen yi 18 May 2019 Liked: Cleanliness, staff & service, room comfort Buffet spread is ok but quality of food is still not there ##### zhen yi Stayed 2 nights in May 2019 ### 10/10 Excellent #### Verified traveller 26 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The building is kind of old but it is maintained very well. The location is convenient to reach and very calm place. ##### Verified traveller Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Johan 15 Jan 2019 Disliked: Property conditions & facilities ##### Johan Stayed 1 night in Jan 2019 ### 8/10 Good #### Verified traveller 28 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### クラウンプラザ常熟 よかったです。 ##### Verified traveller Stayed 1 night in Nov 2018 ### 4/10 Poor #### jiade3, tokyo, japan 23 Nov 2018 Disliked: Cleanliness, property conditions & facilities, room comfort no heating facility in the room ##### jiade3 Stayed 1 night in Nov 2018 ### 8/10 Good #### Verified traveller 18 Aug 2018 Liked: Cleanliness, staff & service, room comfort #### Good stay in Changshu! I stay here everytime I visit Changhsu for work. It is the best hotel there. Rooms are nice. Some more dated than others. But convenient and clean. ##### Verified traveller Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Verified traveller 12 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly and helpful staff The hotel was wearing out but still the staff is overall friendly and helpful. I would still stay in the same hotel if I were to go to that area. Hardware wise I would suggest a renovation. ##### Verified traveller Stayed 6 nights in May 2018 ### 8/10 Good #### You, 大阪 29 May 2018 Liked: Cleanliness, staff & service, room comfort #### リ一ズナブルで安心 安全なホテル 今回で3度目のステイとなりますが、スタッフの方々も親切かつ手頃な価格なので出張にはピッタリです。 ##### You Stayed 2 nights in May 2018 ### 10/10 Excellent #### Verified traveller 20 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bedste hotel tæt på Changshu Hotellet er det bedste i Changshu - i hvert fald som vesterlænding. Ligesom sidst - for 18 mdr. siden, så fik jeg er værelse, hvor pengeskabet ikke virkede, og igen skulle der massiv pres til, før de endelig kunne finde et værelse, hvor pengeskabet duede. ##### Verified traveller Stayed 3 nights in May 2018 ### 10/10 Excellent #### MingHung 3 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間乾淨, 早餐不錯, 網路很穩定 ##### MingHung ### 4/10 Poor #### Hiranjan 1 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No wifi Booking says free wifi, but it didn't have wifi ##### Hiranjan Stayed 3 nights in Nov 2017 ### 8/10 Good #### Chenglong 23 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 抽菸問題 Smoking issue 整體來說各方面都不錯，建議改善處: My overall comment is favorable but expect 2 improvements: 1 - 大堂貼有禁菸標示仍有許多人公然抽菸，無人制止 People smoke in none smoking zone, including lobby bar in ground floor. 2 - 菜單菜色建議可再多樣化 Wish more diverse cuisine ##### Chenglong Stayed 4 nights in Nov 2017 ### 8/10 Good #### Verified traveller 13 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Nov 2017 ### 8/10 Good #### Verified traveller 26 Oct 2017 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### ホテルについて 周りにはほとんど何もありません。 心して泊まってください。 夕食もどこかで食べてから、帰宅するような毎日です。 朝食はそれなりのホテルということもあり、日本人でも食べれるものが多いです。特に、生野菜があり重宝しています。 ##### Verified traveller Stayed 10 nights in Oct 2017 ### 8/10 Good #### Chi cheng 10 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Chi cheng Stayed 2 nights in Jul 2017 ## Expedia's Latest Trends ### Hotels > [Radisson Hotel & Apartments Gdansk](https://www.expedia.co.uk/Gdansk-Hotels-Radisson-Hotel-Suites.h32518711.Hotel-Information) > > [The Pavilions Phuket](https://www.expedia.co.uk/Phuket-Hotels-The-Pavilions-Phuket.h1277096.Hotel-Information) > > [Hotels near Bowleaze Cove Beach](https://www.expedia.co.uk/Bowleaze-Cove-Beach-Hotels.0-l553248635978573322-0.Travel-Guide-Filter-Hotels) > > [Hotl Aparts Huddersfield Central](https://www.expedia.co.uk/Huddersfield-Hotels-Hotl-Aparts-Huddersfield-Central.h68520763.Hotel-Information) > > [Hotel Riu Karamboa - 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