Find luxury hotels in Suwakyo Promenade

Room was clean, only had one bug come into the room and was easy enough to put outside. Staff were friendly, I forget there names but the people who waited on me and at reception were friendly, polite and helpful. Nice and peaceful and onsen was great. Loved the food here, it was the best food I ate in my month long trip to Japan and would 100% come back here

The property is very nice and calm. The staff was exceptionally nice and provided a good service. However our standard Japanese style room was a bit dark and the river was not visible due to trees.

Great accommodation, very comfortable, decent choice of food from the vending machines, good breakfast. Perfect location... 3-minute walk from the cableway up to Kagura ski resort and the bus stop from the train station. They also offer discounted ski passes (cheaper than the ski resort) and Onsen passes. Highly recommend for those looking to ski at Kagura or explore the area.

No other word than “ Excellent “

The guy that looked after us, Satoshi, was really nice and very accommodating- he didn't speak english and we didnt speak Japanese but we got by. It was end of season and very quiet feeling like we had the place to ourselves. It was clean and immaculate. The breakfast was beautifully presented and ample. He met uas at the station and dropped us off as well as taking us elsewhere as and when needed. A really good experience and we would return.

We had a great time. Staff and location are brilliant. Breakfast buffet is really good with large Japanese food and western food section. The SPA is great and clean, but the rooms are very old and outdated, definitely time for an update.

The location is great, room is spacious enough for 4 people. Great in room and public onsen. Love hotel facilities and room amenities. Delicious dinner.