Check COVID-19 restrictions.

Find out moreOpens in a new window

The Ritz-Carlton, Nikko

Photo gallery for The Ritz-Carlton, Nikko

Featured image
Pool
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Overview of The Ritz-Carlton, Nikko

The Ritz-Carlton, Nikko

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
2482 CHUGUSHI, Nikko, 09, 321-1661

Explore the area

  • Popular LocationTochigi Prefectural Nikko Natural Science Museum4 min walk
  • Popular LocationLake Chūzenji5 min walk
  • Popular LocationKegon Falls7 min walk
  • AirportUtsunomiya (QUT)63 min drive

Choose dates to view prices

About this area

Nikko

Located in Nikko, The Ritz-Carlton, Nikko is in the historical district and on the waterfront. While the natural beauty of Kegon Falls and Italian Embassy Villa Memorial Park can be enjoyed by anyone, those looking for an activity can explore Senjogahara Marshland. Tochigi Prefectural Nikko Natural Science Museum and Irohazaka Winding Road are also worth visiting. Enjoy the great outdoors with mountain climbing, ecotours and mountain biking, or hop on a bike for hire nearby and explore all the area has to offer.

What's nearby

  • Tochigi Prefectural Nikko Natural Science Museum - 4 min walk
  • Lake Chūzenji - 5 min walk
  • Kegon Falls - 7 min walk
  • Chuzenji Temple - 13 min walk
  • Akechidaira Ropeway - 3 min drive

Restaurants

  • The Japanese Restaurant — 1 min walk
  • Lakehouse — 1 min walk
  • Moon Bow - 4 min walk
  • TOKI COFFEE - 4 min walk
  • The Dining Nantai - 6 min walk

Getting around

  • Nikko Station - 25 min drive

About this property

The Ritz-Carlton, Nikko

5-star luxury hotel, walk to Lake Chūzenji
This smoke-free hotel features a full-service spa, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 94 soundproofed rooms feature free WiFi and MP3 docks. For a bit of entertainment, LCD TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Ritz-Carlton, Nikko offers 94 forms of air-conditioned accommodation with MP3 docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. 55-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

Children aged under 11 years old are not allowed in the hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz Carlton Spa has 4 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered valet parking on site (JPY 3000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: JPY 6500 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Hot springs
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 2 indoor/outdoor hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 5:30 AM to 11:00 PM
  • Massages
  • Massage/treatment rooms
  • Outdoor hot springs
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in reception
  • Smoke-free property
  • Telescope

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Spa tub fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: JPY 6500 per person (approximately)
  • Valet parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Hot springs access available from 5:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 11 years old are not allowed in the hot tub without adult supervision
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Ritz carlton Nikko
THE Ritz carlton Nikko
The Ritz-Carlton, Nikko Hotel
The Ritz-Carlton, Nikko Nikko
The Ritz-Carlton, Nikko Hotel Nikko

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 14 out of 18 reviews
5 - Excellent 78%
Rating 4 - Good. 3 out of 18 reviews
4 - Good 17%
Rating 3 - Okay. 0 out of 18 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 18 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 18 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備、夕食の懐石エクスペリエンス、朝食、温泉どれも素晴らしかった。ただ、バレーパーキングに不満がある。多くのホテル、旅館では駐車料金は無料なのに理解できない。高い宿泊料金を支払っているのに。
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021