Sunnyside Holidays from £839

Great parking service!

Nice location, quiet, good breakfast and dinner, clean

We chose Hotel Deluxe because we love historic boutique hotels, and there were definitely positives. The woman who checked us in was genuinely warm, welcoming, and helpful. Our bedroom and bathroom were clean, and the bed was very comfortable. Unfortunately, the online photos didn't accurately reflect our experience. The lobby and guest room were much smaller than expected and appeared much larger in the listing photos. We also booked a room with a sleeper sofa for our daughter, but the slipcover looked worn and not particularly clean, so we didn't feel comfortable using it. While I appreciate the vintage style, historic doesn't have to mean worn. The lamp in the sitting area flickered constantly, and our third-floor windows were completely covered with frosted film, leaving no outside view. There also wasn't an easy way to get luggage into the hotel. Parking was across the street in an open lot rather than a secured garage. Although we didn't have any problems, the area didn't feel especially comfortable when unloading luggage. And we didn't want to leave anything exposed in the car. The combination of these issues led us to check out a day early instead of staying the three nights we had booked. The hotel has character and the staff was kind, but we left feeling that the online photos created expectations the property simply didn't meet.

I like to stay off the room the cleanliness and the price

The staff were friendly and helpful. The location was within walking distance to most anything we wanted to do. We had a family member that had surgery at OSHU. The only downfall was there is no shuttle to get you two or from the hospital.