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Private beach, sun-loungers, beach umbrellas
Private beach, sun-loungers, beach umbrellas
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Guest reviews

4.5/5 Wonderful
53 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationSunny Beach3 min walk
Popular LocationAction Aquapark3 min drive
Popular LocationLuna Park5 min drive
AirportBourgas (BOJ)26 min drive

Choose dates to view prices

  • Double or Twin Room, Sea View

    Room amenities

    • 226 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed OR 2 Large Single Beds and 1 Double Sofa Bed
    More detailsDouble or Twin Room, Sea View
  • Double or Twin Room

    Room amenities

    • 226 sq ft
    • Water view
    • Sleeps 3
    • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed
    More detailsDouble or Twin Room
  • Junior Suite, Sea View

    Room amenities

    • 409 sq ft
    • Sea view
    • Sleeps 4
    • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed
    More detailsJunior Suite, Sea View
  • Suite, Beach View

    Room amenities

    • 431 sq ft
    • Beach view
    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    More detailsSuite, Beach View
  • Junior Suite, Sea View (for 3 people)

    Room amenities

    • 409 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed OR 2 Large Single Beds and 1 Single Sofa Bed
    More detailsJunior Suite, Sea View (for 3 people)
  • Duplex Suite, Sea View

    Room amenities

    • 506 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed
    More detailsDuplex Suite, Sea View

About this area

Sunny Beach

Located in Sunny Beach, Royal Palace Helena Sands is on a private beach. The area's natural beauty can be seen at Sunny Beach and popular attractions include Action Aquapark and Aqua Paradise. Travelling with kids? Consider Luna Park, or check out an event or a game at Nessebar Stadium. Our guests appreciate the hotel's location for the sightseeing.

Visit our Sunny Beach travel guide
Map
Popular Location

What's nearby

  • Sunny Beach - 3 min walk
  • Action Aquapark - 3 min drive
  • Casino Hrizantema - 5 min drive
  • Luna Park - 5 min drive
  • Sveti Vlas Central Beach - 10 min drive

Getting around

  • Bourgas (BOJ) - 26 min drive

Restaurants

  • Restaurant Poseidon — 1 min walk
  • Dolphin Restaurant — 1 min walk

About this property

Royal Palace Helena Sands

Hotel with private beach and full-service spa
Catch some rays on Royal Palace Helena Sands's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 167 rooms provide conveniences such as sofa beds and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include balconies, minibars and room service.
Royal Palace Helena Sands offers 167 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This accommodation is furnished with double sofa beds. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a private beach and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Lions Health and Beauty has 4 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Shopping
  • Hot tub
  • Winery attached

Family friendly

  • Arcade/game room
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Sofa bed

Conveniences

  • ATM/banking services
  • Lift
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Bulgarian
  • English

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

We should mention

Pool access available from 8:30 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Palace Helena Sands Hotel Sunny Beach
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena Sands
Royal Palace Helena ds Hotel
Royal Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel Sunny Beach

Frequently asked questions

Can I cancel my reservation for free at Royal Palace Helena Sands and receive a full refund?
Yes, Royal Palace Helena Sands offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Palace Helena Sands cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Royal Palace Helena Sands?
As of 16 Jul 2020, prices found for a 1-night stay for 2 adults at Royal Palace Helena Sands on 19 Jul 2020 start from £148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Royal Palace Helena Sands have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 8:30 AM to 8 PM.
Is Royal Palace Helena Sands pet-friendly?
No, pets are not allowed at this property.
How much is parking at Royal Palace Helena Sands?
Limited spots are available.
What time is check-in at this property?
Check-in is from 2 PM to 5:00 AM. Late check-in is available during limited hours.
What time is check-out at Royal Palace Helena Sands?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Royal Palace Helena Sands located?
Nestled on the beach, this Sunny Beach hotel is within 1 mi (2 km) of Platinum Casino and Sunny Beach. Action Aquapark is 1.5 mi (2.4 km) away.

Guest reviews

Overall score and ratings for Royal Palace Helena Sands

4.5
Wonderful
5 - Excellent
35
4 - Good
14
3 - Okay
1
2 - Mediocre
3
1 - Poor
0
4.6
Cleanliness
4.3
Service and Staff
4.7
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 14 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault Staff a fifferent problem.Frieldly staff in breakfast hoom and dinner,but bar staff bad mannered(mostly the men) pool bar ok but inside bar one gentleman Has no people skills

Stayed 14 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!

Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!

Stayed 1 night in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times

Stayed 7 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.

Stayed 7 nights in Jun 2019