Hotel Rooms have no air-conditioning.
Room booked through Expedia. The agent was unable provide detail information and took a while before the transaction could be completed.
Had to pay the room rent upfront before i could get a confirmation. No option of pay later at the front desk.
Pet charges are exorbitant.
Check-in time mentions after 4:00 pm and check out time is 11:00 am. Basically you pay full room tariff for 19 hours
Hotel Rooms have no Air-Conditioning. Front desk asked me to keep the windows open and provided us with pedestal fans.Very uncomfortable, could not sleep all night.
Front desk demanded the card keys back at check out, otherwise will be charged along with the bill with the pretext that is because of environmental reasons. What is the information recorded on the key card, can anyone of the management staff answer this for me please?
Comment from Hotel Management
by Calvin, Hotel Management
I'm sorry you had such a hard time making your reservation through Expedia. Expedia does take your payment at the time of booking.
The room keys are encoded with room numbers and the checkout dates. When customers check out and return the room keys, the keys are used again for the next guests staying in the hotel.
It was great meeting and talking to you, your daughter and her Great Dane, Diesel on Saturday morning.