Ratings based on 215 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Peterborough, ON

Nice hotel with great skiing

Posted 08-Feb-2017
Loved my week stay and the great skiing. Looking forward to going back.
Comment from Hotel Management
10-Feb-2017 by JD, Hotel Management
We are so thrilled to hear you enjoyed your stay and we look forward to seeing you again! Sincerely, JD General Manager Nancy Greene's Cahilty Hotel & Suites
3out of 5
by A verified traveller

Posted 06-Feb-2017
Room did not have microwave or fridge, although it was the same price as other rooms that did have these amenities. Room not well cleaned - found popcorn from previous guest under chair, empty coffee cups not cleaned up. Front desk staff provided inconsistent advice. Damage deposit for room was excessive and unnecessary.
Comment from Hotel Management
10-Feb-2017 by JD, Hotel Management
Thank you for taking the time to share your feedback. We have a variety of room types at our hotel, and our rates are indeed higher for a room with kitchen facilties. All room details are confirmed when you are making your reservation so that there are no surprises. We are sorry you felt disappointed in your room amenities and would be happy to find a room that better suits your needs on any future stays. We invite you to contact us directly to discuss the details on the cleanliness of the room as we do take pride in ensuring we provide clean rooms and would certainly like to look into this further as it was not brought to our attention during your stay. Thank you again for your review and we hope you will consider coming to stay with us again. Sincerely, JD General Manager Nancy Greene's Cahilty Hotel & Suites
4out of 5
Recommended
for Everyone
by A verified traveller

Close to ski lifts

Posted 02-Jan-2017
Great location. Loved all the Olympic memorabilia of Nancy Greene. Loved the coffee/hot chocolate maker in the lobby. A hit for kids and adults!!
Comment from Hotel Management
03-Jan-2017 by JD, Hotel Management
We are so glad you enjoyed your stay and the amenities and features our hotel has to offer. We hope to see you again! Sincerely, JD General Manager Nancy Greene's Cahilty Hotel & Suites
3out of 5
Recommended
for Families
by A verified traveller from Vancouver, BC

Ok I guess

Posted 23-Dec-2016
Pros: Good location
Cons: WiFi not great. It works but sporadically.
Location: It's great location. Walk to everything.
Nothing special. Full of kids. WiFi is free but you get what you pay for. How hard is it to have WiFI that works?
Comment from Hotel Management
26-Dec-2016 by JD, Hotel Management
Thank you for taking the time to share your feedback. We are sorry to hear you had issues with the wifi. In the future please let us know of any issues so we can look into it right away and try and rectify the issue. Perhaps the modem needed to be reset. Typically our wifi is very fast and works fine, however if the hotel is full and there are many people streaming at the same time it can slow the connection. We do apologize for any inconvenience and do hope you will consider a return stay with us, summer time can be a quieter and more relaxing time to visit. Happy Holidays! Sincerely, JD General Manager Nancy Greene's Cahilty Hotel & Suites
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Dec-2016
Pros: loft with the kitchen
close to the ski area, very helpful and friendly staff
Comment from Hotel Management
26-Dec-2016 by JD, Hotel Management
Thank you for your feedback, we are glad you enjoyed your stay with us and hope to see you again soon! Sincerely, JD General Manager Nancy Greene's Cahilty Hotel & Suites
4out of 5
Recommended
for Everyone
by A verified traveller from Kamloops

Nice stay

Posted 10-Oct-2016
Pros: Quiet and comfortable.
Cons: Hotel is in need of renovations due to age
Location: Lots of hiking trails but nearby and up the mountain.
Went during off season not all facilities available.
Comment from Hotel Management
11-Oct-2016 by JD, Hotel Management
thank you for your feedback, we are glad you enjoyed your stay and appreciate you taking the time to write a review. We hope to see you again soon! Sincerely, JD General Manager Nancy Greene's Cahilty Hotel & Suites
3out of 5
Recommended
for Everyone
by A verified traveller

Close to everything

Posted 02-Oct-2016
A little older rooms but clean - parkade quite small but overall was ok - 2.2-3 stars
Comment from Hotel Management
06-Oct-2016 by JD, Hotel Management
Thank you for your review, we hope you will come back and see us again- perhaps in the winter so you can enjoy some of our perks such as our ski in ski out location! It is an older building yes, and it was the first hotel in resort, however we do regular updating to ensure comfort and style for our guests. We hope to see you again! Sincerely, JD General Manager
4out of 5
by A verified traveller

This traveller left a rating score only Posted 30-Sep-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from saskatchewan

Most affordable

Posted 28-Sep-2016
Was the most affordable hotel in the area. Outdated but clean. Hotel staff are great. Have stayed there twice and would return again.
Comment from Hotel Management
06-Oct-2016 by JD, Hotel Management
Thank you for your feedback, we are so glad to hear you enjoyed your stay and look forward to seeing you again! Sincerely, JD General Manager
4out of 5
Recommended
for Everyone
by A verified traveller

Great central location in Sun Peaks.

Posted 23-Sep-2016
Great having the option of a Murphy bed as it gave us so much more room. Comfortable and the little kitchen was well stocked to be able to cook.
Comment from Hotel Management
06-Oct-2016 by JD, Hotel Management
We are so glad you enjoyed your stay and the comforts our rooms have to offer. Thank you for your review and we hope to see you again! Sincerely, JD General Manager Nancy Greene's Cahilty Hotel