Ratings based on 302 Verified Reviews

4.2 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

best place in the Rockies

Posted 17-Feb-2017
Excellent facilities cleanliness professionalism best Ski Resort in Colorado
5out of 5
Recommended
for Everyone
by A verified traveller

Close to ski resort

Posted 14-Feb-2017
Pros: Wonderful staff, close to ski lifts.
Cons: mattress on murphy bed needs improved.
Location: Had a wonderful time skiing.
Staff was very friendly, courteous and knowledgeable when checking in. Wish the murphy bed mattress was more comfortable. Next time I'll opt for a 1-bedroom rather than studio unit!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Feb-2017
Nice place, reasonably priced. Definitely recommend.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice location...short walk to the ski lifts

Posted 30-Jan-2017
Cozy room. Well appointed. Only negative point, was that the fireplace did not work. The shops and restaurants in the River Run area are steps away.
4out of 5
Recommended
for Everyone
by A verified traveller

Right at gondola

Posted 24-Jan-2017
We have stayed here in River Run several times. The location can't be beat! I don't think that we got the premier room that we paid for or reserved. We were really looking forward to having a balcony as we both love sitting outdoors enjoying the snow and weather. Still had a fabulous time! Can't wait to go back!!!
4out of 5
Recommended
for Couples
by A verified traveller from Denver, CO

Got engaged at the summit of Keystone!

Posted 16-Dec-2016
I wanted a comfortable, close place to Keystone for a weekend as I was planning on proposing to my girlfriend at the summit of Keystone. This place couldn't have been much better. It's location, right in the village of River Run, was fantastic. The fire-place was fantastic, the kitchen and free coffee was convenient, and the hot-tub and pool tables were icing on the cake. Our bed was a "murphy bed" (in wall, drops down), so that could have been a bit better but was ok. Also, finding the exact building was a bit of a pain, especially getting there late since the staff wasn't as accessible to direct us. All in all, though, I had a fantastic weekend at River Run.
5out of 5
Recommended
for Everyone
by A verified traveller

Super close to Gondola! Awesome!

Posted 13-Dec-2016
Perfect condo! Felt like home!Super close to Gondola! Awesome! Great for any occasion
5out of 5
Recommended
for Everyone
by A verified traveller from Tillsonburg, ON Canada

Lots to See and Do

Posted 01-Dec-2016
Pros: Underground parking with lots of hotel luggage movers and grocery carts. Good elevator service, the friendliest staff and helpful other guests.
Cons: Lift ticket prices were too high for the very limited skiing.
Location: Lots of shops and a variety of eateries. So many happy and friendly faces. Everyone was having a delightful time.
Excellent check in. Made getting settled in easy. Nice, secure, safe, friendly, comfortable, and close to lots of activity. An easy walk to the Gondola. The RED WAGONS are a delight to see and a very practical amenity. Thanksgiving 2016 needed a lot more SNOW. Should have reduced the lift ticket prices by at least 75%. Thanks Keystone, you are still the BEST.
4out of 5
by A verified traveller

Posted 03-Oct-2016 on Hotels
The staff was very indifferent and some of the rooms do not have what should be considered a balcony which I had specifically requested for hanging out and drinks. Also, not all of the rooms have mountain views or a view of the resort which was surprising.
4out of 5
Recommended
for Everyone
by A verified traveller from denver

Posted 02-Oct-2016
Beautiful room! I never saw hotelstsff st the location so I am rating the staff who helped me atcheck in location.