Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sunnyvale, CA

Nice, welcoming place

Posted 16-Dec-2015
We were very happy with this condo (Black Bear Lodge), very clean, spacious, close to River Run gondola, shops and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller from Chase, KS

One night in the mountains

Posted 19-Nov-2015
Pros: Location was perfect. On the outter edge of River Run, but we were in the building that had the pool/spa which made it very convenient.
Cons: Shower faucets were terrible. Very little water pressure making it difficult to get switched from tub to shower. Shower heads did not flow good.
Location: Right in River Run village for shopping and restaurants. Short walk to the gondola.
Our overall experience of this lodge was good. I was able to request a room in the building with the pool/spa as I knew we would be spending some time there. My only complaint is about the showers, very little water flow making it difficult to switch from tub to shower. Also when I started the shower in the master, it came out rusty. Check-in and check-out staff was excellent.
4 out of 5
Recommended
for Couples
by David

This traveller left a rating score only Posted 09-Oct-2015 on Hotels
4 out of 5
by A verified traveller

Who will be Colorado's first smoke-free resort?

Posted 07-Oct-2015
Pros: Luxurious yet cozy. Slope and mountain views, right next to the village, what more could you ask for.
Cons: Ban cigarette smoke. Sucking other peoples fumes and seeing cigarette butts on the shores of the Snake River is just vile.
Location: Breck, Frisco, Dillon, it's all here.
Like just about every other mountain resort in Colorado, Keystone is stunning. Natural beauty, top notch facility, clean mountain air. What spoils it is what spoils them all, second-hand cigarette smoke. It's as iff everyone in Colorado is still living in the eighties, or maybe it's just the tourist? Thumbs up for legal weed, thumbs way down for second-hand cig smoke. Get with the times Colorado resorts, one of you needs to be smoke-free.
5 out of 5
Recommended
for Couples
by Justin

This traveller left a rating score only Posted 07-Oct-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by Jon from Colorado Springs

keystone visit

Posted 24-Sep-2015 on Hotels
Check in was a bit difficult. Went to the building but no one was there nor was there any information posted to help one with checking in. Dug out my confirmation and called the number, spoke with a real nice lady who instructed me to drive a few miles west to a little building where I could meet with someone to get checked in. Lucky I was not 30 min later or they would have been closed. Not sure what I would have done then. Room was nice, building clean. No front desk available on site.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 09-Sep-2015 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 09-Sep-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice condo - great kitchen - close to everything

Posted 08-Sep-2015
covered parking, nice, clean, great kitchen, close to everything
5 out of 5
Recommended
for Families
by Thomas D.

This traveller left a rating score only Posted 28-Aug-2015 on Hotels