Exterior

Reviews of Rosedale Motel

2 out of 5
Rosedale Motel
14001 Rosedale Avenue, Summerland, BC

Reviews

8.4

Very good

Rating 10 - Excellent. 116 out of 316 reviews" "
Rating 8 - Good. 155 out of 316 reviews" "
Rating 6 - Okay. 37 out of 316 reviews" "
Rating 4 - Poor. 5 out of 316 reviews" "
Rating 2 - Terrible. 3 out of 316 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

linda

Travelled with family
rooms were a bit cramped and hotel is older.
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
A good, basic hotel. Clean, quiet and a good location in Summerland. No complaints.
Stayed 2 nights in Mar 2024

8/10 Good

miss maureen, Edmonton

Travelled with partner
It was clean, homey and what we needed for the night. Loved the hot water heat!
Stayed 1 night in Mar 2024
Response from Fiorella, Front-Desk on 27 Mar 2024
Thank you Maureen for your feedback and lovely comments. It gives us great pleasure to hear we met your needs and you experienced an enjoyable stay with us. We hope to see you back again soon.

10/10 Excellent

DIANA

Travelled with family and small children, Business traveller
Nice and large, comfy beds
Stayed 1 night in Mar 2024
Response from Fiorella, Front-Desk on 22 Mar 2024
Thank you Diana for your review and kind feedback. We're happy to hear you found our beds comfortable and everything was to your satisfaction. We hope to see you back again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this property for families or couple. Nice rooms, good price, and very conveient
Stayed 1 night in Mar 2024
Response from Fiorella, Front-Desk on 14 Mar 2024
Thank you so much John for your review and kind feedback. We're happy to hear everything met your expectations and you experienced a positive and enjoyable stay with us. We hope to see you back again in future.

6/10 Okay

PATRICIA

Clean and comfortable, but very outdated and simple.
Stayed 2 nights in Feb 2024
Response from Fiorella, Front-Desk on 6 Feb 2024
Thank you Patricia for your review and feedback. We're glad to hear you found your room clean and comfortable and you had an enjoyable stay with us. We hope to see you back again in future.

6/10 Okay

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service
Close to everything in summerland, clean and quiet
Stayed 1 night in Jan 2024
Response from Fiorella, Front-Desk on 6 Feb 2024
Thank you Joseph for your review and feedback. We hope everything was to your satisfaction and you had an enjoyable stay with us.

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short stay
Stayed 2 nights for a bonspiel. Had everything we needed, comfortable bed, small fridge, good shower pressure, coffee maker.
Stayed 2 nights in Jan 2024
Response from Fiorella, Front-Desk on 5 Feb 2024
Thank you Steven for taking the time to write a review. It gives us great pleasure to hear we met your expectations and you experienced a comfortable and enjoyable stay with us. We hope to welcome you back again soon.

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
A nice old fashioned hotel. Clean and quiet.
Stayed 1 night in Jan 2024
Response from Fiorella, Front-Desk on 5 Feb 2024
Thank you Sami for your review and kind feedback. We're happy to hear everything was to your satisfaction and you experienced a positive stay with us. We hope to see you back again in the near future.

10/10 Excellent

Michael, Slocan Park

Stayed 1 night in Dec 2023
Response from Fiorella, Front-Desk on 4 Jan 2024
HAPPY NEW YEAR Michael. We thank you and sincerely appreciate your 5/5* rating. We're happy to hear everything was to your satisfaction and you experienced a positive stay with us. We hope to see you back again in the near future.

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
Nice little motel in good location, unfortunately cleanliness was lacking and the bathroom sink drain was plugged
Stayed 1 night in Nov 2023
Response from Renz on 30 Nov 2023
I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. Please consider allowing us another chance to make your stay a better one!

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ice cream, small motel, handy, right downtown, I would stay again
Stayed 1 night in Oct 2023
Response from Fiorella, Front-Desk on 30 Oct 2023
Thank you James for your review and kind feedback. We're happy to hear you experienced a pleasant stay with us and we look forward to welcoming you back again soon.

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Fiorella, Front-Desk on 28 Oct 2023
Thank you Glenn for your review. We hope your overall stay was a pleasant one and we hope to see you back again in the near future.

10/10 Excellent

Bill

Business traveller
Liked: Amenities, property conditions & facilities
Great service checking in Rooms were very clean and comfy
Stayed 1 night in Oct 2023
Response from Fiorella, Front-Desk on 28 Oct 2023
Thank you Bill for the 5* rating and your kind feedback. It's a pleasure to hear everything was to your satisfaction and you experienced an enjoyable stay with us. We hope to see you back again soon.

8/10 Good

N Kevin

Stayed 2 nights in Oct 2023
Response from Fiorella, Front-Desk on 28 Oct 2023
Thank you Kevin for posting a review and for the 8/10* rating. We hope you experienced a pleasant stay with us and hope to see you back again in future.

8/10 Good

Robert, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Summerland. Nice clean quiet rooms. The parking is a bit tight and limited.
Stayed 1 night in Sep 2023
Response from Fiorella, Front-Desk on 27 Sept 2023
Thank you Robert for your review. We sincerely appreciate your feedback and comments. When we are sold out parking can, at times, be a little tight. We apologize for any inconvenience caused, if any. We hope all else was to your expectations and you experienced a pleasant stay with us. We hope to see you back again in future.

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very dirty. The sheets, carpets and walls were dirty.
Stayed 2 nights in Aug 2023
Response from Fiorella, Front-Desk on 13 Sept 2023
Thank you Christopher for your feedback. We are very sorry to hear your dissatisfaction about the cleanliness of your room. I will forward your comments to the owners to ensure cleanliness standards are up to standard so this doesn't happen again. We sincerely regret any inconvenience caused. If I may kindly suggest something for you to know in future wherever you stay. If you are not satisfied with your room for any reason, please bring it to management's attention immediately DURING your stay so the matter can be rectified then. Kindly request to either be moved to another room (if available) or to send housekeeping to re-clean your room. I hope this helps.

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service
the hotel is older, but very very clean and the beds/pillows quite comfortable. near downtown and nice restaurants and a pub within a few minutes walk. convenient and short drive to dog park and beach.
Stayed 2 nights in Sep 2023
Response from Fiorella, Front-Desk on 9 Sept 2023
Thank you Jeff for taking the time to write a review. We sincerely value your feedback and comments. It appears that you had a pleasant stay with us and hope to see you back again in the near future.

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, great service and value for money
Stayed 3 nights in Sep 2023
Response from Fiorella, Front-Desk on 9 Sept 2023
Thank you Wilson for the 5/5* rating! It is a pleasure to hear that everything was to your satisfaction and that your stay with us was a positive and enjoyable one. We hope to see you again soon.

6/10 Okay

martin

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Fiorella, Front-Desk on 7 Sept 2023
Thank you Martin for rating our property. Based on your rating, it is our hope that you experienced an overall positive stay with us. If there was anything that did not meet your expectations, please reach out to us. Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Fiorella, Front-Desk on 31 Aug 2023
Thank you for the 10/10* rating! It gives us great pleasure to hear everything was to your satisfaction and you experienced a positive and enjoyable stay. We hope you'll be back again in the near future.

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy check in.
Stayed 3 nights in Aug 2023
Response from Fiorella, Front-Desk on 31 Aug 2023
Thank you Tammy for your review and kind feedback. We're glad to hear your satisfaction with your room and check-in and hope that overall you experienced an enjoyable stay with us. We hope to see you back again soon.

8/10 Good

Patti

Stayed 1 night in Aug 2023
Response from Fiorella, Front-Desk on 7 Sept 2023
Thank you Patti for the 4/5* rating for our property. It is our hope that overall everything was to your satisfaction and that you experienced a positive and enjoyable stay with us. We hope to see you back again in the near future.

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a beautiful place!
Stayed 1 night in Aug 2023
Response from Fiorella, Front-Desk on 16 Aug 2023
Thank you Murray for your review and the 5/5* rating! It gives us great pleasure to hear everything was to your satisfaction and you experienced an enjoyable stay with us. We hope to see you back again in future.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place. The cleaning staff were amazing…so fast and a great job.
Stayed 2 nights in Aug 2023
Response from Fiorella, Front-Desk on 16 Aug 2023
Thank you Brian for taking the time to post a review and for the 5/5* rating! Our cleaning staff are amazing and I will be sure to pass along your kind comments to them. We're happy to hear everything was to your expectations and you experienced a pleasant stay with us. We hope to see you back again in future.

6/10 Okay

Caitlin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
On the older side, but the property is run by an absolutely lovely family who takes great care of the place. The pool was very, very cold, but the kids still had fun & the AC in the room worked wonderfully.
Stayed 1 night in Jul 2023
Response from Fiorella, Front-Desk on 16 Aug 2023
Thank you Caitlan for your review and feedback. I will ensure to pass along your comments to the owners. It appears that overall you had an enjoyable stay although we regret to hear you found the pool very, very cold. It is heated by a solar blanket and nights here cool down. We hope you will return in future for another stay with us.

8/10 Good

Maya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lottle motel. Great pool
Stayed 1 night in Jul 2023
Response from Fiorella, Front-Desk on 16 Aug 2023
Thank you Maya for your review and kind feedback. We hope everything was to your satisfaction and you enjoyed a pleasant stay with us. We hope to see you back again soon.

6/10 Okay

Ida

Travelled with partner
low class motel
Stayed 1 night in Jul 2023
Response from Fiorella, Front-Desk on 16 Aug 2023
Ida we're sorry to hear our motel did not meet your expectations. In light of this, we hope this did not deter you from experiencing an enjoyable stay here in the Okanagan.

8/10 Good

Brenda

Stayed 2 nights in Jul 2023
Response from Fiorella, Front-Desk on 16 Aug 2023
Thank you Brenda for staying with us. We sincerely appreciate your 4/5* rating. It appears that overall you experienced an enjoyable stay and hope to see you back again soon.

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
I’d stay again. Older property but clean. Comfy bed. Close to Zia Restaurant which is amazing. About 4 blocks from downtown.
Stayed 1 night in Jul 2023
Response from Fiorella, Front-Desk on 12 Jul 2023
Thank you Mark for your review and feedback. We hope everything was to your satisfaction and we're happy to hear you would return to stay with us again. We look forward to seeing you again in future.

8/10 Good

Patti

Stayed 1 night in Jul 2023
Response from Fiorella, Front-Desk on 16 Aug 2023
Patti thank you for staying with us. It appears with your 4/5* rating, which we sincerely appreciate, that you enjoyed a pleasant stay with us. We hope to see you back in the near future.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we were playinga ball tournement 3 min from the hotel. the staff were very accomodating and the owners were so friendly
Stayed 2 nights in Jun 2023
Response from Fiorella, Front-Desk on 10 Jul 2023
Thank you so much Jessica for your feedback and kind comments. It gives us great pleasure to hear everything was to your satisfaction and you enjoyed a positive and enjoyable stay with us. we hope to see you back again in future.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty standard fare for an older motel, but clean and comfortable. A/C is window units. Coffee, fridge. It was just fine for me
Stayed 4 nights in Jun 2023
Response from Fiorella, Front-Desk on 1 Jul 2023
Thank you James for taking the time to post a review. We sincerely appreciate your feedback and comments. We're happy to hear your overall satisfaction and hope you had an enjoyable stay with us. Hope to see you back soon.

8/10 Good

LEROY, Kamloops

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Jun 2023
Response from Fiorella, Front-Desk on 28 Jun 2023
Thank you Leroy for your 4/5* rating. It appears you experienced an enjoyable stay with us and we hope to see you back again soon.

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with the property. Clean with comfortable beds. Could use a little updating but overall was very satisfied. Would stay again.
Stayed 2 nights in Jun 2023
Response from Fiorella, Front-Desk on 28 Jun 2023
Thank you Kim for your feedback and kind comments. We're happy to hear that overall you were very satisfied with everything and you experienced a pleasurable stay with us. It's also nice to hear that you would stay with us again in future. We look forward to seeing you back again soon.

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Fiorella, Front-Desk on 28 Jun 2023
Thank you Spencer for rating your stay with us 5/5*! It gives us great pleasure to hear you experienced a positive and enjoyable stay. We hope to see you back again in the near future.

8/10 Good

Richard, Trail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Older property, but clean
Stayed 1 night in Jun 2023
Response from Fiorella, Front-Desk on 28 Jun 2023
Thank you Richard for taking the time to write a review. Over the past few years, the owners have done some minor renovations such as replacing carpets with laminate flooring and replacing some furniture in select rooms. They also endeavour to regularly keep up with maintenance & repairs, painting etc. We hope that overall you experienced a positive stay with us and hope to see you back again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Fiorella, Front-Desk on 28 Jun 2023
Thank you Michael for your 4/5* rating. It seems that overall we met your expectations and you had an enjoyable stay with us. We hope to see you back in the near future.

8/10 Good

Michelle

Stayed 1 night in May 2023
Response from Fiorella, Front-Desk on 28 Jun 2023
Thank you Michelle for rating our property and your stay with us 4/5*. We hope everything was to your satisfaction and you had an enjoyable stay with us. We look forward to possibly seeing you again in the near future.

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and place was convenient placed. Would stay again if staying if in Summerland again
Stayed 1 night in May 2023
Response from Fiorella, Front-Desk on 3 Jun 2023
Thank you Lorraine for your review and kind comments. We sincerely appreciate your feedback. We're happy to hear everything was to your satisfaction and that you would return to stay with us again. We look forward to seeing you back soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 3 nights in Apr 2023
Response from Fiorella, Front-Desk on 24 Apr 2023
Thank you James for the 5/5* rating! We're happy to hear everything was to your satisfaction and you experienced an enjoyable stay with us. We hope to see you back again soon.

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Located well with easy access to restaurants and snacks. Outside appearance is slightly run down but beds are super comfy and new, rooms are clean, water is hot. Didn’t use amenities. They let us do late check out.
Stayed 1 night in Dec 2022
Response from Fiorella, Front-Desk on 23 Dec 2022
Thank you Amanda for your review and feedback. We're happy to hear that overall you experienced an enjoyable stay with us. We hope to see you back soon. Happy Holidays!

8/10 Good

Janice

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our room was immaculately clean. Beds were comfortable. And close to a couple of restaurants.
Response from Fiorella, Front-Desk on 1 Nov 2022
Thank you Janice for your review and kind feedback. It gives us great pleasure to hear that everything was to your satisfaction and you enjoyed a pleasant stay with us. I will pass on your kind comments to housekeeping and to management. We hope to welcome you back again soon.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older building but the owners keep it in nice shape
Stayed 1 night in Oct 2022
Response from Fiorella, Front-Desk on 25 Oct 2022
Thank you Sharon for your review and kind comments. Based on your 5* rating, we're happy to hear we met your expectations and you enjoyed a pleasant stay with us. We hope to see you back again soon.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, close to restaurants
Stayed 2 nights in Sep 2022
Response from Fiorella, Front-Desk on 26 Sept 2022
Thank you Ryan for your feedback and kind comments. We're happy to hear everything was to your satisfaction and you enjoyed a pleasant stay with us. We hope to see you back again soon.

10/10 Excellent

leonardus

Liked: Cleanliness, property conditions & facilities
Excellent place to stay. Pullow extremely hard tho
Stayed 1 night in Sep 2022
Response from Fiorella, Front-Desk on 12 Sept 2022
Thank you Leonardus for your feedback and kind comments. Although we regret you found our pillows extremely hard, we're happy all else was to your satisfaction and you experienced a postiive stay with us. I wish you would have asked front-desk to provide you with softer pillows (dependent on availability). Just something to keep in mind for future. We hope to see you back again soon.

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2022
Response from Fiorella, Front-Desk on 12 Sept 2022
Thank you Duncan for rating our property 5/5*! It appears we met your expectations and you experienced a plesant stay with us. We hope to welcome you back again soon.

8/10 Good

Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable and friendly, nice pool.
Stayed 1 night in Aug 2022
Response from Fiorella, Front-Desk on 12 Sept 2022
Thank you Ann for posting a review. We sincerely appreciate your feedback and lovely comments. We hope you had a pleasant stay and hope to see you back again soon.

8/10 Good

Cynthia

Stayed 2 nights in Aug 2022
Response from Fiorella, Front-Desk on 12 Sept 2022
Thank you Cynthia for rating our property. We hope everything was to your satisfaction and that you experienced a positive and enjoyable stay with us. We hope to welcome you back again in future.