"The staff was not very helpful. I asked to have my room cleaned, they told me house cleaning was notified but just decided they didn’t want to clean it. There was no apology they just said whatever basically. I also needed help finding their parking area, unfortunately I do not speak German so I had no idea what was being said.
It was very loud when cleaning, I think their cleaning supplies were broken and you could hear an annoying screeching sound throughout the morning."
"This was an exceptional hotel with attentive, considerate staff and well-appointed rooms. The location was great for walking with close proximity to bars, coffee shops and restaurants. We loved the breakfast and bar options and the common area was quiet and relaxing."
"This a beautiful hotel and the staff is extremely friendly, particularly the bar staff, Joel and Shidu. The food was also very good and plentiful.
We struggled with the A/C in our room, as it sat at 27°C most of the time and we were terribly uncomfortable. We visited during a heatwave, so we understand that this was not normal, but we were surprised that we couldn't lower the temperature at all to help accommodate us more.
Overall, it's a lovely place to stay and I recommend it!"