It's the craziest thing. The best thing about this property is the facilities itself. It us clean, spacious and beautiful. The customer service is mid at best. From hearing them dispute with another customer about possibly being cheated out of money, to being assigned the wrong room at first, all the way to a bartender named 'Anna' that works at the Piano Bar getting an attitude when I was trying to get my bill. I don't like giving bad reviews, but it seems like they went out of their way to give bad customer service.