As many others have mentioned - there is a clear problem with cleanliness and hygeine at this hotel. The front desk staff are nice and sweet, genuinely helpful however they need to seriously train their cleaning staff. When we checked in - there were planty of human hair on the bed, toilet and shower area, and a large metal screw lying on the corner of the bed which could have hurt someone badly had they stepped on it with bare feet. If this wasn’t bad enough we had asked for an extra duvet and the cleaning staff just entered the room without knocking while I was sitting on the toilet, I screamed and she left also you can see everything from the toilet as it is all exposed glass with no privacy, the staff tried entering several times during our stay without ever knocking at the door which was absoultely awful. Eventually they did give us the extra duvet but it was of no use as thay duvet smelled awfully bad and one could just feel the dirt and dust all over the duvet and yes there were more human hair sticking to it. Sorry when we asked for an extra duvet we didn’t mean someone’s dirty used duvet that has been rolled on the floor before being placed on our bed.
Please also be warned when they say free food and drinks in the club lounge its just a bunch of sugary mini cookies and a salty trail mix and some brownies - nothing healthy at all. The drinks are hot tea, coffee from a machine and some cold non alcoholic beverages.