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Overview of Château de l'Ile & Spa

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor spa bath
1 bedroom, minibar, in-room safe, desk

Château de l'Ile & Spa

5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGreat Mosque of Strasbourg7 min drive
    AirportStrasbourg (SXB-Strasbourg Intl.)14 min drive
    Popular LocationStrasbourg Museum of Modern and Contemporary Art16 min drive
    Popular LocationVauban Dam16 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, Mar 29 - Thu, May 20.

Classic Room

5/5 guest room rating
  • 194 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

Tradional Family Room

5/5 guest room rating
  • 323 sq ft
  • River view
  • Sleeps 4
  • 1 Queen Bed

Superior Room (Balcon)

3.9/5 guest room rating
  • 237 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Castle Room

5/5 guest room rating
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Traditional Room

4.5/5 guest room rating
  • 237 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About this area

Ostwald

Located in Ostwald, Château de l'Ile & Spa is near a metro station and on a river. The area's natural beauty can be seen at Citadelle Park and Deux Rives Garden, while L'Illiade and Museum of Chocolate Secrets are cultural highlights. Travelling with kids? Consider Iceberg Ice Rink, or check out an event or a game at Zenith Strasbourg. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Popular Location

What's nearby

  • Great Mosque of Strasbourg - 7 min drive
  • Saint Nicholas Church - 9 min drive
  • Strasbourg Museum of Modern and Contemporary Art - 16 min drive
  • Covered Bridge - 16 min drive
  • Vauban Dam - 16 min drive

Getting around

  • Graffenstaden Station - 4 min drive
  • Ostwald Hotel de Ville Tram Station - 12 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 14 min drive

Restaurants

  • La Winstub — 1 min walk
  • Le Gourmet de L Ile — 1 min walk
  • Le Percheron - 4 min walk
  • Le Cadre - 5 min walk
  • Le Belle Vue - 8 min walk

About this property

Château de l'Ile & Spa

Family-friendly hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 62 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and children's dressing gowns.
Château de l'Ile & Spa offers 62 forms of accommodation with minibars and a safe. Digital televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa de L Ile has 2 treatment rooms. Services include body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 24 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 29 March 2021 to 20 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 40 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 24 per person (approximately)
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château l'Ile Hotel
Château l'Ile Hotel Ostwald
Château l'Ile Ostwald
Chateau De l`Ile Hotel Ostwald
Château l'Ile
Chateau De L'Ile Strasbourg/Ostwald, France
Château de l'Ile & Spa Hotel
Château de l'Ile & Spa Ostwald
Château de l'Ile & Spa Hotel Ostwald

Frequently asked questions

Can I cancel my reservation for free at Château de l'Ile & Spa and receive a full refund?
Yes, Château de l'Ile & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Château de l'Ile & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Château de l'Ile & Spa have a pool?
Yes, this property has an indoor pool.
Is Château de l'Ile & Spa pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per stay.
How much is parking at Château de l'Ile & Spa?
Self-parking is free at this property.
What time is check-in at Château de l'Ile & Spa?
Check-in is from 3 PM - midnight.
What time is check-out at Château de l'Ile & Spa?
Checkout is at noon.
Does Château de l'Ile & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.
Where is Château de l'Ile & Spa located?
This family-friendly Ostwald hotel is located on the riverfront, within 3 mi (5 km) of L'Illiade, Museum of Chocolate Secrets and Fort Golf. Iceberg Ice Rink and Egyptian House are also within 6 miles (10 km). Ostwald Hotel de Ville Tram Station is 12 minutes by foot and Bohrie Tram Station is 15 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 155 out of 299 reviews
5 - Excellent 52%
Rating 4 - Good. 85 out of 299 reviews
4 - Good 28%
Rating 3 - Okay. 40 out of 299 reviews
3 - Okay 13%
Rating 2 - Poor. 16 out of 299 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 299 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

3/5 Okay

Travelled with family
Liked: Staff & service
It was ok, bit dated, not convinced it a 4☆, food choices limited.
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, room comfort
We came to stay for 4 nights/no breakfast over christmas with our 5 and 14 year old kids to escape the usual Uk xmas. We decided to have christmas eve dinner with them for €340 including drinks. None of us ate much from the 3.5 course meal, as most of it was not only bland but a lot of it actually unpleasant in taste! Ive never before experience a meal, where i didn’t like anything. But we had similar experiences with the food in other areas of Strasbourg and Colmar. So it wasnt just the hotel’s restaurant food. The first day we got up early to use the gym - to find out there was none. Better check the facilities properly next time.. The pool and sauna however were excellent. Lucky from the second day onwards the jacuzzi’s heater worked and we could enjoy that too. The beds very massive and comfy. Strasbourg is about 20mins by car. Watch out for speed restrictions in km, as a speeding ticket was send to us in the UK afterwards. Overall I doubt we’ll be visiting Alsace again in a hurry.
Stayed 4 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness- what an unexpected joy! An incredibly beautiful property, huge rooms, lovely setting and excellent front desk staff.
Stayed 1 night in Dec 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
Nice Castel hotel
Very nice looking historical Castle hotel. However, little disappointed with the normal interior. Service was nice and could be much better if they invest in matching the interior design with its outstanding exterior.
Stayed 1 night in Nov 2019

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