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Overview of Hôtel Mercure Strasbourg Centre

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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
UNESCO Sustainable Property

Hôtel Mercure Strasbourg Centre

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPlace Kléber4 min walk
    Popular LocationStrasbourg Cathedral8 min walk
    Popular LocationTrain Station Square11 min walk
    AirportStrasbourg (SXB-Strasbourg Intl.)21 min drive

Choose dates to view prices

Classic Double Room, 1 Double Bed

4.8/5 guest room rating
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room, 2 Single Beds

4.8/5 guest room rating
  • 248 sq ft
  • Sleeps 2
  • 2 Single Beds

About this area

Strasbourg

Located in Strasbourg's Historic Center neighbourhood, Hôtel Mercure Strasbourg Centre is in the city centre and near a metro station. Place des Halles Shopping Centre and Rue des Juifs are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Contades Park and Parc de l'Orangerie. Looking to enjoy an event or a game while in town? See what's happening at Zenith Strasbourg or Iceberg Ice Rink. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like segway rentals/tours. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Saint-Pierre-le-Jeune Church - 2 min walk
  • Place Kléber - 4 min walk
  • Rue des Hallebardes - 5 min walk
  • Strasbourg Cathedral - 8 min walk
  • Train Station Square - 11 min walk

Getting around

  • Homme de Fer Tram Station - 2 min walk
  • Strasbourg (XWG-Strasbourg SNCF Train Station) - 11 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 19 min drive

Restaurants

  • La Grande Muraille - 3 min walk
  • Tonneau - 3 min walk
  • Floderer - 3 min walk
  • Bar à Popol - 3 min walk
  • Au Crocodile - 3 min walk

About this property

Hôtel Mercure Strasbourg Centre

Eco-friendly Strasbourg hotel in Historic Center, walk to Strasbourg Cathedral
This hotel features a snack bar/deli, a rooftop terrace and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. All 98 soundproofed rooms feature free WiFi and room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and coffee makers.
Hôtel Mercure Strasbourg Centre offers 98 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 17.90 per person
  • Free manager's reception
  • Room service available

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.42 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17.90 per person (approximately)
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 10 per pet, per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Strasbourg Centre
Mercure Strasbourg Centre
Accor Strasbourg Centre
Mercure Strasbourg Centre Hotel Strasbourg
Hôtel Mercure Strasbourg Centre
Mercure Strasbourg Strasbourg
Hôtel Mercure Strasbourg Centre Hotel
Hôtel Mercure Strasbourg Centre Strasbourg
Hôtel Mercure Strasbourg Centre Hotel Strasbourg

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 79 out of 309 reviews
5 - Excellent 26%
Rating 4 - Good. 155 out of 309 reviews
4 - Good 50%
Rating 3 - Okay. 55 out of 309 reviews
3 - Okay 18%
Rating 2 - Poor. 15 out of 309 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 309 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.1/5

Staff & service

3.2/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Apr 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never book this hotel again. Inflexible and unable to serve
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Top Lage aber leider stimmt Preis-Leistung nicht
Während des Weihnachtsmarkts ist es sehr schwierig das Hotel zu erreichen und ohne eine reservierte Garage wird man von der Polizei gar nicht durch gelassen. Die reservierte Garage (Mail) muss vorgezeigt werden. Die Rezeption ist schön und einladend. Die Zimmer für den Preis eher bescheiden und durch die Schampoo's mit Honig ist im ganzen Haus ein penetranter Geschmack. Wenn man dann weiss, dass es vom Honigschampoo und -seifen aus den Zimmern kommt, weiss man, dass keine Katze in die Ecken geschifft hat. Preis-Leistung stimmt hier nicht. Die Lage ist allerdings Top und sehr zentral. Für 1 Nacht war es gerade ok.
Stayed 1 night in Dec 2019

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is tired and faded. There was a smell everywhere, a mixture of drains and cheap room spray. The room was way too hot, and no amount of fiddling with the aircon made any difference. The shower was handheld and I had to stand on the inner edge of the shower tray for the water to reach me. There was a fridge but nothing was in it apart from two free bottles of water, no minibar items. IWe were amazed that the hotel could be classed as four star, as I've stayed in three star ones with far better facilities.
Stayed 3 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019