Hôtel Mercure Strasbourg Centre

Photo gallery for Hôtel Mercure Strasbourg Centre

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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Hôtel Mercure Strasbourg Centre

UNESCO Sustainable Travel Pledge

Hôtel Mercure Strasbourg Centre

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
25, Rue Thomann, Strasbourg, Bas-Rhin, 67000

Explore the area

  • Popular LocationPlace Kléber4 min walk
  • Popular LocationStrasbourg Cathedral9 min walk
  • Popular LocationTrain Station Square11 min walk
  • AirportStrasbourg (SXB-Strasbourg Intl.)20 min drive

Choose dates to view prices

About this area

Strasbourg

Hôtel Mercure Strasbourg Centre is located in City-Centre - Petite France, a neighbourhood in Strasbourg, and is near a metro station. Place des Halles Shopping Centre and Rue des Juifs are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Contades Park and Parc de l'Orangerie. Looking to enjoy an event or a game while in town? See what's happening at Iceberg Ice Rink or Meinau Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like segway rentals/tours. Guests appreciate the hotel's central location.

What's nearby

  • Saint-Pierre-le-Jeune Church - 2 min walk
  • Place Kléber - 4 min walk
  • Rue des Hallebardes - 5 min walk
  • Strasbourg Cathedral - 9 min walk
  • Train Station Square - 11 min walk

Getting around

  • Homme de Fer Tram Station - 2 min walk
  • Strasbourg (XWG-Strasbourg SNCF Train Station) - 11 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 20 min drive

Restaurants

  • Starbucks - 2 min walk
  • La pizza de Nico - 2 min walk
  • Yapan sushi - 3 min walk
  • Le grand Shanghai - 3 min walk
  • Brasserie Max - 3 min walk

About this property

Hôtel Mercure Strasbourg Centre

Eco-friendly Strasbourg hotel in City-Centre - Petite France, walk to Strasbourg Cathedral
This hotel features a snack bar/deli, a rooftop terrace and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Hôtel Mercure Strasbourg Centre offers 98 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Arabic, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 17.90 per person
  • Free manager's reception
  • Room service available

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.42 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17.90 per person (approximately)
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 10 per pet, per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Strasbourg Centre
Mercure Strasbourg Centre
Accor Strasbourg Centre
Mercure Strasbourg Centre Hotel Strasbourg
Hôtel Mercure Strasbourg Centre
Mercure Strasbourg Strasbourg
Hôtel Mercure Strasbourg Centre Hotel
Hôtel Mercure Strasbourg Centre Strasbourg
Hôtel Mercure Strasbourg Centre Hotel Strasbourg

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 89 out of 339 reviews
5 - Excellent 26%
Rating 4 - Good. 171 out of 339 reviews
4 - Good 50%
Rating 3 - Okay. 57 out of 339 reviews
3 - Okay 17%
Rating 2 - Poor. 16 out of 339 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 339 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location location location i like the hotel
Stayed 2 nights in Jun 2022

4/5 Good

Stayed 3 nights in Mar 2022

4/5 Good

Travelled with family
Liked: Staff & service
Great location
The locations was amazing but the hotel room seemed a little bit older. For visiting the Christmas markets it’s it’s a great value.
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Strasbourg
My hubby and I made an impromptu trip to Strasbourg and decided to stay overnight at the last minute. The hotel was very accomodating and worth the rest stop. It was located only 4 minutes walking distance from the city center which is where we had to park. Trust me, you'll want to find parking immediately and walk for everything. Traffic is horrible due to pedestrians so you're better off walking. Bigger vehicles will have issues on the narrow roads and low level parking garages. The hotel is worth it if you decide on a day trip, even long term as it is close to everything. And the beds are comfy! They even had multiple television channels in English, Spanish, Chinese and Korean, to include news channels. They offer a variety of breakfast options. We chose the buffet. It's a typical breakfast buffet with eggs, sausage, pancakes, luncheon meats, pastries, juices and coffee. The coffee is excellent. We will stay here again when we decide to go back.
Stayed 1 night in Nov 2021

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel
Average hotel, shame you only get 1 bottle of water in your room per stay regardless of the amount of nights your staying. Did not refresh coffee facilities daily but reception were happy to provide when requested. Lovely receptionist - friendly and welcoming. Central to the city and easy to get to. Not too far from the cathedral based on walking distance. No noise in the rooms so peaceful to relax at night.
Stayed 5 nights in Oct 2021

5/5 Excellent

Stayed 2 nights in Apr 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never book this hotel again. Inflexible and unable to serve
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Top Lage aber leider stimmt Preis-Leistung nicht
Während des Weihnachtsmarkts ist es sehr schwierig das Hotel zu erreichen und ohne eine reservierte Garage wird man von der Polizei gar nicht durch gelassen. Die reservierte Garage (Mail) muss vorgezeigt werden. Die Rezeption ist schön und einladend. Die Zimmer für den Preis eher bescheiden und durch die Schampoo's mit Honig ist im ganzen Haus ein penetranter Geschmack. Wenn man dann weiss, dass es vom Honigschampoo und -seifen aus den Zimmern kommt, weiss man, dass keine Katze in die Ecken geschifft hat. Preis-Leistung stimmt hier nicht. Die Lage ist allerdings Top und sehr zentral. Für 1 Nacht war es gerade ok.
Stayed 1 night in Dec 2019

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is tired and faded. There was a smell everywhere, a mixture of drains and cheap room spray. The room was way too hot, and no amount of fiddling with the aircon made any difference. The shower was handheld and I had to stand on the inner edge of the shower tray for the water to reach me. There was a fridge but nothing was in it apart from two free bottles of water, no minibar items. IWe were amazed that the hotel could be classed as four star, as I've stayed in three star ones with far better facilities.
Stayed 3 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019