Château de Pourtalès

Photo gallery for Château de Pourtalès

Primary image
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
View from room
Minibar, in-room safe, desk, iron/ironing board

Overview of Château de Pourtalès

Château de Pourtalès

3.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
161 Rue Melanie, Strasbourg, Bas-Rhin, 67000

Explore the area

  • Popular LocationEuropean Court of Human Rights5 min drive
  • Popular LocationPalace of Europe5 min drive
  • Popular LocationEuropean Parliament6 min drive
  • AirportStrasbourg (SXB-Strasbourg Intl.)31 min drive

Choose dates to view prices

About this area

Strasbourg

Château de Pourtalès is located in Robertsau, a neighbourhood in Strasbourg. Central-North Black Forest Nature Park and Parc de l'Orangerie reflect the area's natural beauty and area attractions include Botanical Gardens and Strasbourg Observatory. Looking to enjoy an event or a game while in town? See what's happening at Vauban Stadium or Meinau Stadium.

What's nearby

  • European Court of Human Rights - 5 min drive
  • Palace of Europe - 5 min drive
  • Parc de l'Orangerie - 6 min drive
  • European Parliament - 6 min drive
  • Robertsau Forest - 36 min drive

Getting around

  • Robertsau Boecklin Tram Stop - 5 min drive
  • Strasbourg (XWG-Strasbourg SNCF Train Station) - 9 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 31 min drive

Restaurants

  • Pizzeria Sarda - 4 min drive
  • Le Violon d'Ingres - 4 min drive
  • La Pizza de Nico - 4 min drive
  • L'auberge Du Cygne - 5 min drive
  • Le 2 - Franchi Pescara - 5 min drive

About this property

Château de Pourtalès

3-star Strasbourg hotel in Robertsau with full-service spa
A full-service spa, a sauna and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a library and multilingual staff.
Château de Pourtalès offers 25 accommodations with minibars and a safe. Televisions come with premium digital channels.

This Strasbourg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness. Services include massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Languages spoken

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–9:00 AM: EUR 12 for adults and EUR 12 for children

Things to do

  • Bike rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 10:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 10 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château Pourtalès
Château Pourtalès Hotel
Château Pourtalès Hotel Strasbourg
Château Pourtalès Strasbourg
Château de Pourtalès Hotel
Château de Pourtalès Strasbourg
Château de Pourtalès Hotel Strasbourg

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 185 out of 341 reviews
5 - Excellent 54%
Rating 4 - Good. 130 out of 341 reviews
4 - Good 38%
Rating 3 - Okay. 19 out of 341 reviews
3 - Okay 6%
Rating 2 - Poor. 6 out of 341 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 341 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Feb 2022

4/5 Good

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No room service
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The staff was very courteous.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice castle in a beautiful environment
Beautiful castle. The room was spacious. Since it’s an old castle the walls are white thin, walking on the wooden floor can be noisy too, same for the pipes. The mattress is a bit hard as well. However the rooms of the castle are gorgeous, the staff is service-minded and the breakfast is good. The outdoor is also a relaxed environment.
Stayed 1 night in Oct 2020