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Overview of Best Western Plus Monopole Metropole

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Best Western Plus Monopole Metropole

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTrain Station Square3 min walk
    Popular LocationPlace Kléber8 min walk
    Popular LocationStrasbourg Cathedral14 min walk
    AirportStrasbourg (SXB-Strasbourg Intl.)18 min drive

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About this area

Strasbourg

Located in Strasbourg, Best Western Plus Monopole Metropole is in the city centre and near a metro station. Stimultania and Vodou Museum are cultural highlights, and some of the area's activities can be experienced at Choucrouterie Theatre and Strasbourg Municipal Baths. Travelling with kids? Consider Egyptian House, or check out an event or a game at Zenith Strasbourg. Guests love the hotel's central location.
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Popular Location

What's nearby

  • Train Station Square - 3 min walk
  • Old Saint Peter's Church - 4 min walk
  • Place Kléber - 8 min walk
  • Saint-Pierre-le-Jeune Church - 9 min walk
  • Strasbourg Cathedral - 14 min walk

Getting around

  • Strasbourg (XWG-Strasbourg SNCF Train Station) - 4 min walk
  • Gare de Centrale Tram Station - 4 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 18 min drive

Restaurants

  • Philibar - 3 min walk
  • Abyssinia - 3 min walk
  • Le Schnockeloch - 3 min walk
  • Sidi Bou Saïd - 4 min walk
  • Lacocina - 4 min walk

About this property

Best Western Plus Monopole Metropole

4-star, family-friendly hotel, walk to Train Station Square
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a meeting room. All 81 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include minibars and premium bedding.
Best Western Plus Monopole Metropole offers 81 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 15 per person
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • Computer station
  • Conference space (560 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet (varies based on length of stay)
Dogs welcome
1 per room
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.42 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 15 per person (approximately)
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 5 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Monopole
Best Western Monopole Métropole
Best Western Monopole Métropole Hotel
Best Western Monopole Metropole Hotel Strasbourg
Best Western Monopole Métropole Hotel Strasbourg
Best Western Monopole Métropole Strasbourg
Best Western Monopole Metropole
Best Western Monopole Metropole Strasbourg
Best Western Monopole Metropole Hotel
Best Western Plus Monopole Metropole Hotel Strasbourg
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Plus Monopole Metropole
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Western Plus Monopole Metropole Hotel Strasbourg

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 446 out of 945 reviews
5 - Excellent 47%
Rating 4 - Good. 419 out of 945 reviews
4 - Good 44%
Rating 3 - Okay. 65 out of 945 reviews
3 - Okay 7%
Rating 2 - Poor. 13 out of 945 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 945 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice at Strasbourg
The hotel has an easy access from the highway, it is walking distance to the old part, restaurants, boutiques and the lights show at the cathedral during summer. It does have a parking place on the same street and the hotel’s reception helps with that. The air condition works very well, the bed, bathroom and minibar are very convenient. As said in other reviews the elevator is small for large baggage, but my husband and I fitted both at the same time with our two suitcases. We didn’t have breakfast at the hotel, there are a lot of options nearby. The city is beautiful and the hotel helps to enjoy it.
Stayed 2 nights in Sep 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service and Location
The reception staff were amazing, very helpful and kind. The room was clean and modern. Breakfast was basic but still sufficient. Good location and overall a nice stay.
Stayed 1 night in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in walking distance from the train station. They will lock the main door at night for which I felt safe during our stay. The room was quite big and the bed was very comfortable, recommended!!
Stayed 1 night in Sep 2019

4/5 Good

Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within very short walking distance from the Old Town section and Cathedral. Just FYI to all it’s very hard to find car parking so plan ahead.
Stayed 1 night in Jan 2020