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Overview of Au Cerf d'Or

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor spa bath
In-room safe, individually decorated, individually furnished

Au Cerf d'Or

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationStrasbourg Cathedral8 min walk
    Popular LocationPlace Kléber10 min walk
    Popular LocationTrain Station Square19 min walk
    AirportStrasbourg (SXB-Strasbourg Intl.)16 min drive

Choose dates to view prices

About this area

Strasbourg

Located in Strasbourg's Krutenau neighbourhood, Au Cerf d'Or is in the city centre and near a metro station. Alsatian Museum and Historical Museum are cultural highlights, and some of the area's landmarks include Strasbourg Cathedral and Historic Wine Cellar of Strasbourg Hospital. Citadelle Park and Strasbourg Observatory are also worth visiting. Spend some time exploring the area's activities, including segway rentals/tours. Guests love the hotel's central location.
Popular Location

What's nearby

  • Saint Nicholas Church - 2 min walk
  • Gutenberg Square - 7 min walk
  • Strasbourg Cathedral - 8 min walk
  • Place Kléber - 10 min walk
  • Train Station Square - 19 min walk

Getting around

  • Porte de l'Hopital Tram Station - 1 min walk
  • Strasbourg Station - 18 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 16 min drive

Restaurants

  • Au Cerf d Or — 1 min walk
  • Iberica - 4 min walk
  • Cinnamon - 4 min walk
  • La Hache - 4 min walk
  • Le Banquet des Sophistes - 4 min walk

About this property

Au Cerf d'Or

3-star Strasbourg hotel in Krutenau, walk to Strasbourg Cathedral
Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a spa tub, a sauna and dry cleaning are on-site. All 43 individually decorated rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find coffee makers and hairdryers. Private bathrooms are not en suite.
Au Cerf d'Or offers 43 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels.

Rooms have detached private bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (EUR 20 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–10:30 AM on weekends: EUR 11.5-13 for adults and EUR 7-7 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (detached)
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 11.5 and EUR 13 for adults, and EUR 7 and EUR 7 for children (approximately)
  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Cerf d'Or
Au Cerf d'Or Hotel
Au Cerf d'Or Hotel Strasbourg
Au Cerf d'Or Strasbourg
Cerf d'Or
Au Cerf d'Or Hotel
Au Cerf d'Or Strasbourg
Au Cerf d'Or Hotel Strasbourg

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 88 out of 252 reviews
5 - Excellent 35%
Rating 4 - Good. 109 out of 252 reviews
4 - Good 43%
Rating 3 - Okay. 39 out of 252 reviews
3 - Okay 15%
Rating 2 - Poor. 12 out of 252 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 252 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great with a dog. Happy people on desk. Great if you need to know a bit a out Strasbourg. Happy client.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Charm and service.
Amazing staff. So helpful. The bathroom was very clean. Room was quiet and relatively spacious for an ancient building (with great charm). The breakfast buffet was a little pricey, but there were really quality foods and good variety.
Stayed 2 nights in Oct 2019

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We really liked everything about the hotel and will go back again but our problem was that the Jacuzzi was broken. I did a lot of research to find a hotel that provided a whirlpool Jacuzzi and we were very much looking forward to using it. I had a feeling when we questioned the staff about it that it had be broken for quite some time. They use it as a selling feature in all of their literature and Expedia also notes that the Jacuzzi it available to us. They need to fix this problem.
Stayed 2 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room. Very spacious and modern bathroom. Young lady at reception was welcoming and helpful. Location was close to all sights.
Stayed 1 night in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location only issue the hot water has a mind of its own from freezing to boiling without the need to adjust
Stayed 2 nights in Sep 2019