Lobby

Reviews of The Stamford Hotel

3.5 out of 5
The Stamford Hotel
700 East Main Street, Stamford, CT

Reviews

7.8

Good

Rating 10 - Excellent. 468 out of 1085 reviews" "
Rating 8 - Good. 264 out of 1085 reviews" "
Rating 6 - Okay. 160 out of 1085 reviews" "
Rating 4 - Poor. 107 out of 1085 reviews" "
Rating 2 - Terrible. 86 out of 1085 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Flavia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 3 nights in Apr 2024
Response from Yanique on 1 May 2024
Thank You for choosing The Stamford Hotel for your stay in NYC. We appreciate all our guest feedback about our property as it helps us improve our future service. As a manager for our property, I am delighted that you enjoyed your stay overall. If there is anything I or my team may assist you with in the future, please do not hesitate to contact me. In the meantime, thank you again for staying with us and for your invaluable feedback. We love having you here!

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff seemed a bit unhappy. Nothing really bad but just matter of fact. I would totally stay here again though. Wash down the entrance walkway to spruce up first impressions. Very clean. Lots of amenities.
Stayed 1 night in Apr 2024
Response from Dank on 30 Apr 2024
Thank you for staying with us at the Stamford Hotel during your stay in town. I am very glad to see you leaving us a perfect score, even if it seemed the staff seemed to be unhappy. I am sorry you encountered this and will talk with them to ensure they are more welcoming in the future. Once again, thank you for making us aware of both the positive and negative of your stay.

10/10 Excellent

Kaylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Professional. Nice view. Comfortable beds. Staff were helpful. Bar had good food. My sister and I enjoyed our stay!
Stayed 1 night in Apr 2024
Response from Dank on 28 Apr 2024
Thank you for choosing the Stamford for your stay in town. I am always happy to see when someone had a perfect stay and lets us know. I am glad both you and your sister had a wonderful time. I do hope to see you again in the future.

10/10 Excellent

Mark

Travelled with family and small children
Courteous staff. Clean but hotel could use some updates. Some things like rugs, elevator, etc. look dated.
Stayed 1 night in Apr 2024
Response from Dank on 27 Apr 2024
Thank you for staying at The Stamford during your stay in town and for leaving us a perfect score. We are about to undergo renovations and hopefully this will reflect upon your future stay. Thank you again for staying with us.

10/10 Excellent

Wilfer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel ambience is appealing, and the facilities are well kept. Enjoyed seeing groups using the conference rooms, and the room was in pristine condition, with a super comfortable bed!!
Stayed 1 night in Apr 2024
Response from Dank on 26 Apr 2024
Thank you for choosing the Stamford while staying in town. It is always heartwarming to see when people had a perfect stay and tell us about it. I thank you for taking the time to leave us a review and will share it with my staff. Hope to see you again soon.

10/10 Excellent

Liam

.
Stayed 1 night in Apr 2024
Response from Dank on 26 Apr 2024
Thank you for staying at The Stamford Hotel during your stay. I am very happy to see you had a wonderful stay and gave us a perfect score. I do hope you will stay with us again in future. I thank you again.

6/10 Okay

Jasmine

Business traveller
Liked: Cleanliness, staff & service
I couldn’t tell if the hotel was undergoing renovations or something, but half the floor was a yellowish theme color and the other half was gray and the doors looked old and needed repair. I felt itchy the entire time after sitting in the chair in the room. I’m figuring the seat hasn’t had a good cleaning in a while. Could definitely lay be in better shape. Also the website says they have breakfast and we were told they don’t.
Stayed 1 night in Apr 2024
Response from Dank on 25 Apr 2024
Thank you for staying at the Stamford Hotel and giving us a review. At this time, we are in the early process of going through renovations. We still maintain a level of cleanliness in every room anytime someone checks out. Thank you again for staying with us.

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from The Stamford Hotel on 22 Apr 2024
Thank You for the review, we are glad you had a pleasent stay with us , we hope to see you again in the future.

10/10 Excellent

Alexander

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
good value for price
Stayed 1 night in Apr 2024
Response from Dank on 17 Apr 2024
Thank you for staying at The Stamford during your stay in town. i am very happy to see that you have an excellent stay and took the time to leave us a perfect score. Hope you will stay with us again in your future needs.

10/10 Excellent

Chastidy, Valley Stream

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of downtown Stamford and very convenient
Stayed 1 night in Apr 2024
Response from Dank on 16 Apr 2024
Thank you for staying at The Stamford during your stay. I am very happy to see you had a wonderful stay and gave us a perfect score. I do hope you will stay with us again in the future.

8/10 Good

Evelena

Travelled with partner
Liked: Staff & service
The property was nice. The rooms can be updated.
Stayed 2 nights in Apr 2024
Response from Dank on 16 Apr 2024
Good afternoon and thank you for staying at The Stamford. during your visit. I am glad to see you had a great stay and I thank you for your feedback. We are about to undergo renovations of the property and hopefully will be done by your next visit. Thank you again.

6/10 Okay

Jasmyn

Disliked: Property conditions & facilities
The property is old, the tub also didn’t drain the water well so that when I stood in the shower to clean the water would cover my feet around my ankles. The manager was very accommodating and allowed me to check in early
Stayed 2 nights in Apr 2024
Response from Dank on 14 Apr 2024
Good evening and thank you for choosing the Stamford Hotel for your stay. I apologize for the tub having issues. Should this happen in the future, please do let us know right away and we will be more than happy to fix the issue or move your room if needed. I am glad you were able to check in early.

8/10 Good

Taavo

Stayed 2 nights in Apr 2024
Response from Dank on 28 Apr 2024
Thank you for staying at The Stamford during your stay. I am glad to see you had a wonderful stay and left us a great score. I do hope you will stay with us in the future again.

6/10 Okay

Debra

Travelled with family
Hotel was clean but can use some updating
Stayed 1 night in Apr 2024
Response from Dank on 7 Apr 2024
Thank you for staying at the Stamford Hotel during your stay in town. I am glad to see you had a good stay. We are about to go under renovations and hope you will see the difference during your next stay.

6/10 Okay

Michael J

Travelled with partner
The hotel lobby and common areas were very nice and updated. The beds in the room were very high and the bathroom was dated. The hallways were also losing wall paper off of the walls and also very dated. The checkin took approximate 20 mins because we booked through Expedia.
Stayed 1 night in Apr 2024
Response from Dank on 7 Apr 2024
Thank you for staying at the Stamford during your stay in town. We are about to go through some renovations and hopefully this will be reflected in your future visit. My apologies for the delay in check in. #rd party reservations take a little to come through and unfortunately, there is no way for us to expediate the process.

8/10 Good

Jay

Travelled with family and small children
Liked: Property conditions & facilities
Perfect location
Stayed 2 nights in Apr 2024
Response from Dank on 7 Apr 2024
Good afternoon, and thank you for staying with us during your stay in. I am happy to see your score for us and that you liked the location of it. I am hoping you will stay with us again in the future.

6/10 Okay

ENSO

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Dank on 1 Apr 2024
Thank you for staying with us while in town and leaving us a review. Though I am glad you had an ok stay, please feel free to reach out and let us know how we can make your future one a perfect one. We strive for perfection and always love to learn how to improve when we come up short. Thank you again.

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024
Response from Yanique on 20 Apr 2024
Thank you for sharing your feedback with us. We're delighted to hear that you find our lobby beautiful; we strive to create an inviting and welcoming atmosphere for our guests.Regarding your concerns about the rooms, we sincerely apologize for any inconvenience you experienced. We appreciate your input and will certainly take it into consideration as we continuously strive to improve our facilities. Renovations and updates are indeed part of our ongoing plans to enhance our guests' experience and modernize our accommodations.We hope that despite the room's current condition, you were able to enjoy the overall beauty of our hotel and the services we offer. Your satisfaction is of the utmost importance to us, and we hope to have the opportunity to welcome you back in the future to The Stamford Hotel.

10/10 Excellent

Brittany

Stayed 1 night in Mar 2024
Response from Yanique on 20 Apr 2024
Hello,Thank you for posting about your experience at The Stamford Hotel. It’s such a pleasure to see that you enjoyed your stay. We hope that you will return for your next adventure in Connecticut.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for on and off highway. Stayed as part of a longer car trip. Always fine—have stayed here many times.
Stayed 1 night in Mar 2024
Response from Dank on 30 Mar 2024
Good evening. Thank you for choosing the Stamford Hotel for your lodging needs while in town. I am always happy to see when we are given perfect scores and that we made your stay a pleasant one. Not to mention the fact you are a return guest. We always strive to make your stay as homely as possible and IO am proud to see we keep succeeding in doing so. Looking forward to your next stay

10/10 Excellent

Creative

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dank on 29 Mar 2024
Thank you for choosing the Stamford Hotel during your stay. I am glad to see you had a perfect stay while here and hope you will come back and see us again in the future.

8/10 Good

Ninamary

Liked: Staff & service, property conditions & facilities
Service was terrific. Food was delicious! Bed was luxurious.
Stayed 1 night in Mar 2024
Response from Yanique on 27 Mar 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Our team strives to provide excellent service, delightful cuisine, and comfortable accommodations for all our guests. We hope to welcome you back again soon for another wonderful stay! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Gilda

Stayed 1 night in Mar 2024
Response from Dank on 7 Apr 2024
Thank you for leaving us a perfect score. I am always happy to see when someone had a wonderful stay with us and hope you will come back soon!

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great venue and location.
Stayed 1 night in Mar 2024
Response from Dank on 11 Mar 2024
Good afternoon. Thank you for choosing the Stamford Hotel for your stay and like its location. I am very happy to see you had a wonderful stay. I sincerely thank you for the perfect score and hope you will stay with us again soon.

10/10 Excellent

Jillian

Stayed 2 nights in Mar 2024
Response from Dank on 30 Mar 2024
Good afternoon. Thank you for choosing the Stamford Hotel during your stay in town. I am very happy to see you had a wonderful stay and gave us a perfect score. We always strive to make your stay and memorable as possible. I truly hope you will stay with us again.

10/10 Excellent

Jenny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In & out check in & check out
Stayed 1 night in Mar 2024
Response from Dank on 6 Mar 2024
Thank you for choosing the Stamford hotel and leaving us a perfect score. I am glad to see you had a wonderful stay while with us and hope you will return again soon.

8/10 Good

Ying

Liked: Property conditions & facilities
Great facility and location. I wish there was breakfast service during the weekdays, and the rate included parking.
Stayed 1 night in Feb 2024
Response from Dank on 3 Mar 2024
Good evening. thank you for choosing the Stamford Hotel for your stay in the area. I am happy to see you had a good stay and was happy with the location. I am sorry there was no breakfast service during your stay. AS most hotels, during low season, some amenities and services are not available. Do visit us during season and enjoy our breakfast a la carte every day of the week. Looking forward to your future stay. .

6/10 Okay

Christopher, Suffern

Stayed 1 night in Feb 2024
Response from Yanique on 20 Mar 2024
Thank you for choosing The Stamford Hotel for your stay. We do appreciate that you took the time out to leave feedback on places that fell below your standards. As one of the Manager at our property, I wanted to apologize for the issues you faced during your stay. We hold guest feedback to the highest regard as we work to improve on all areas. If there is anything I or my team may assist you with in the future, please do not hesitate to contact myself or any one of our wonderful team members. I truly hope that this one experience does not deter you from allowing us to make a better impression on you in the future. I truly hope that when your travels take you to Connecticut, that you will to The Stamford Hotel.

4/10 Poor

rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Dank on 29 Feb 2024
Good evening. Thank you for choosing the Stamford hotel. I am sorry to see the low score and would love to know what you experienced and how we can better ourselves as to improve your future stay. Thank you again for taking the time to send us a review and hope your future stay will be a much better one.

6/10 Okay

Shirlie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not what we expected. Pool out of order, no breakfast on weekdays, pay for parking. Run down rooms, peeling paint and wallpaper. Chipped furniture. Bed sunken on middle. Bar food was frozen and microwaved for $$$$. We would not go back .
Stayed 3 nights in Feb 2024
Response from Dank on 29 Feb 2024
Thank you for choosing The Stamford Hotel for your stay. We do appreciate that you took the time out to leave feedback on places that fell below your standards. As one of the Manager at our property, I wanted to apologize for the issues you had while staying with us. I apologize about the state of your room. We are about to undergo renovations that include upgrading our rooms as to not have guests experience what you did. As with the pool, it is going through renovations as will be open soon. I am sorry you did not enjoy the food here, i can assure you we do not microwave anything, but cook every order. I do hope you will come back and give us another chance.

6/10 Okay

Suzanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The facilities were old and worn, headboard ripped, bathroom was dirty in corners, there were no food options, had to pay for parking which was annoying considering the size of the parking structure.
Stayed 1 night in Feb 2024
Response from Dank on 26 Feb 2024
We apologize for the unsatisfactory conditions you encountered during your stay. Your feedback regarding the worn facilities, ripped headboard, and cleanliness issues in the bathroom is concerning, and we take this matter seriously. We are committed to maintaining high standards of cleanliness and comfort for our guests, and we will address these issues promptly with our housekeeping team to ensure improvements are made. Regarding the lack of food options and the inconvenience of paid parking, we understand your frustration and will take your comments into consideration as we strive to enhance our guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Delmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the decor, the beds and in general it is a nice, modern hotel.
Stayed 2 nights in Feb 2024
Response from Dank on 23 Feb 2024
thank you for the perfect score! I am glad to see you have a wonderful stay and hope you will stay with us again soon!

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great overall condition and service, but there is no hot water from wash station. Can only use hot water from bath tub. Hope is just the random problem with my room though.
Stayed 1 night in Feb 2024
Response from Dank on 22 Feb 2024
Thank you for leaving us a perfect score despite having water issues. I am truly sorry to hear about that and will make sure it will be looked into and taken care of. Hope you will stay with us again in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dank on 19 Feb 2024
Thank you for leaving us a perfect score. I am glad you had a wonderful stay and hope to see you back again soon.

4/10 Poor

Elmer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No amenities, $20 for parking, bed had blood stains Never using this hotel again
Stayed 1 night in Feb 2024
Response from Dank on 23 Feb 2024
Good afternoon. My apologies about the blood stain sheets. I will make sure to talk to my housekeeping director about it. The pool is closed for renovations and unusable, though our gym is still available 24 hours. I am sorry you did not have a good stay. If you'd like to call us and we can see about making some sort of amends, I'd be glad to hear from you.

6/10 Okay

Daja

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stamford Hotel lacks cleanliness, and is very dated. The staff also lacks knowledge about its premises. This hotel may be OK for a 1 night stay but nothing longer and I will not be returning.
Stayed 3 nights in Feb 2024
Response from Yanique on 17 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay at The Stamford Hotel. We sincerely apologize for the cleanliness issues and the lack of knowledge exhibited by our staff during your visit. Please know that this does not reflect the standards we strive to uphold.We understand the importance of a comfortable and well-maintained environment for our guests, and we are disappointed to hear that we fell short in meeting your expectations in this regard. Rest assured, we take your comments seriously, and we will address these concerns with our housekeeping and front desk teams to ensure that improvements are made.Your satisfaction is of the utmost importance to us, and we regret that your experience did not meet your expectations. We would appreciate the opportunity to make things right and regain your trust. If you would be willing to give us another chance, please reach out to us directly, and we will do our best to ensure that your next stay with us is nothing short of exceptional.Once again, we apologize for any inconvenience you experienced and thank you for bringing these matters to our attention.Warm regards,

6/10 Okay

Joy

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Yanique on 20 Mar 2024
Thank you for choosing The Stamford Hotel for your stay. I would like to personally thank you for taking the time to complete our customer satisfaction survey. Our goal is to provide each and every guest with the hospitality which includes a clean fresh bed, and an experience which exceeds expectations. By looking at your scores it is disappointing to know that we failed to provide you with an exceptional service. We always welcome guest’s feedback so it can help us improve our service moving forward with future guest. I do sincerely apologize for any inconveniences you have encountered during your stay. I thank you again for choosing The Stamford Hotel for your stay. If you have any Further, questions or concerns please feel free to reach out to anyone of our wonderful team member's.

10/10 Excellent

Tshifhiwa

Stayed 1 night in Feb 2024
Response from Yanique on 20 Mar 2024
Hello,Thank you for posting about your experience at The Stamford Hotel. It’s such a pleasure to see that you enjoyed your stay. We hope that you will return for your next adventure in Connecticut. Yanique Reid Rooms Manager

10/10 Excellent

Yaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dank on 12 Feb 2024
Thank you for leaving us a Perfect score! I am glad you had a wonderful stay and hope to see you again soon.

10/10 Excellent

India

.
Stayed 1 night in Feb 2024
Response from Dank on 11 Feb 2024
Thank you for leaving us a perfect score! I am glad your stay was great. Hope to see you again soon!

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are professional and respectful. The room was clean and comfortable. Only downside they should offer lotion and body wash.
Stayed 1 night in Feb 2024
Response from Dank on 10 Feb 2024
Thank you for leaving us a perfect score. I am glad to see your stay was great. For your future stays, please know you can always call the front desk and ask for more lotion and body wash. We do have them available in the rooms and more upon request.

6/10 Okay

Lori

Travelled with family
Stayed 1 night in Jan 2024
Response from Dank on 10 Feb 2024
Thank you for leaving us a good score. What can we do to improve your future stay? We always like to know how we can improve ourselves and make your stay more enjoyable.

2/10 Terrible

Ray

Stayed 4 nights in Jan 2024
Response from Yanique on 20 Mar 2024
Thank you for sharing your feedback about your stay at The Stamford Hotel. We're sorry to see that your experience at our hotel fell short of your expectations. Providing exceptional service and comfort to our guests is our top priority, and we regret that we did not meet that standard during your stay.We take your review seriously and will use them to address areas of improvement within our establishment. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.If you have any further concerns or would like to discuss your stay in more detail, please don't hesitate to reach out to our guest relations team at [contact information].Thank you once again for bringing this to our attention.

10/10 Excellent

Zachary

Stayed 1 night in Jan 2024
Response from Yanique on 20 Mar 2024
Thank you for posting about your experience at The Stamford Hotel. It’s such a pleasure to see that you enjoyed your stay. We hope that you will return for your next adventure in Connecticut.

8/10 Good

Mark

Stayed 1 night in Jan 2024
Response from Yanique on 20 Mar 2024
Thank you for posting about your experience at The Stamford Hotel. It’s such a pleasure to see that you enjoyed your stay. We hope that you will return for your next adventure in Connecticut.

8/10 Good

Loren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Yanique on 16 Jan 2024
Thank you for choosing The Stamford Hotel for your stay in Connecticut. We appreciate you taking the time to share your feedback with us. It's great to see that you rated your experience with us as 4 out of 5. Your opinion matters to us, and we are grateful for your input.Thank you for choosing us, and we hope to have the opportunity to host you again in the future.

4/10 Poor

Mayra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucha falta de atención
No brindan toallas limpias a la habitación no entiendo porque piden número de personas en la habitación y dan las toallas. La piscina no la tienen habilitada y no publican ese detalle a la hora que uno reserva. Si uno los visita en familia es para usar las instalaciones. Si dice que hay piscina y cuando uno llega no está disponible eso descompone todo un viaje en familia.
Stayed 2 nights in Jan 2024
Response from Dank on 15 Jan 2024
Buenas noches. Preguntamos cuántas personas hay en la habitación para poder proporcionar la cantidad adecuada de toallas. Se proporcionan toallas limpias bajo petición. Sólo hay que llamar a la recepción y le enviarán otros nuevos. Lamento el cierre de la piscina. Sucedió en el último minuto y estamos tomando medidas para solucionarlo lo más rápido posible. Habría sido peligroso para cualquiera estar en el área de la piscina.

6/10 Okay

Tahina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was very close to nice restaurants. However, this hotel is not 4 star. It served my purpose for a quick visit to see family. But would not stay there for leisure.
Stayed 3 nights in Jan 2024
Response from Dank on 12 Jan 2024
I am sorry to hear the hotel was not up to your standards. We are about to undergo renovations throughout the hotel, should you decide to stay with us in the future, you will find it more welcoming.

8/10 Good

Raymond

Travelled with family
Stayed 2 nights in Dec 2023
Response from Dank on 12 Jan 2024
Thank you for the high score review. I am glad you had a good stay with us. We hope you will stay with us again in the future.

8/10 Good

Christian

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The clocks weren’t changed back. The staff was miserable and not personable. Easily walkable. Hidden fee’s with check in. Other than that beer was fantastic at the bar.
Stayed 2 nights in Jan 2024
Response from Dank on 12 Jan 2024
Thank you for the high score review. I am sorry you found the staff to be miserable and not personable. May I ask what it was that made you see that? I would like to know so I can address it with them and improve our hospitality. Thank you.