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Reviews of The Hills, St John

4 out of 5
The Hills, St John
11 Enighed, Cruz Bay, St. John

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 38 reviews" "
Rating 8 - Good. 6 out of 38 reviews" "
Rating 6 - Okay. 1 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael Brandon, Winterville

Travelled with family
Liked: Cleanliness, amenities
Beautiful, high end condo-like suite with full kitchen and laundry. Beds were comfortable and it was very upscale homey.
Stayed 6 nights in Jul 2022

10/10 Excellent

Edna

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Villa was modern and spacious. Property has excellent views. Clubhouse food/drinks were ok (nothing great) but overall very happy with The Hills.
Stayed 6 nights in Feb 2022

10/10 Excellent

Georgia, West Hartford

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family enjoyed our stay very much! Very clean. The greeter team was friendly and accommodating as we had a later flight arrival (note that after 6pm is considered late on the island). We wished that trash was removed for us, but dumpsters were nearby. Be sure to stop for groceries and coffee upon arrival. The villas do not provide any breakfast details. We will definitely come again!
Stayed 7 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
The pool had cold water...restaurant did not have a big menu but a very small menu...also, sofa looked dirty or in need of replacing...bedrooms looked good though
Stayed 8 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing! We stayed in the Grandeur Condo. It’s was very relaxing had all the home amenities you would need. The clubhouse food was delicious! The live music by poolside even better! Taxi service we used was with Chico and Lisa, recommended by the Hills. The Hills at St. John we will be back again. Thank you!
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Nice & Easy
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place has the most incredible view and it is a great place to stay
Stayed 5 nights in Mar 2021

10/10 Excellent

Jered, Washington, DC

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a phenomenal stay here at The Hills St. John. The property is beautiful with jaw-dropping views. Beaches and restaurants/bars are just a few minutes away by car. Highly recommend for a great escape from it all!
Stayed 4 nights in Jan 2021

10/10 Excellent

DesCustis, Virginia

Travelled with partner
Liked: Cleanliness, amenities
Beautiful property looking forwarding to coming back really soon!
Stayed 3 nights in Aug 2020

10/10 Excellent

Rya, New York City, NY

Liked: Cleanliness, amenities
I rarely make reviews after a stay but this place was exceptional. Carly, the hostess, went above and beyond to make sure the experience was perfect. The villa was immaculate. Very impressed. Will be back.
Stayed 4 nights in Mar 2020

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful condo and view. Service was poor as service staff was rude and unhelpful.
Stayed 3 nights in Mar 2020

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carly was extremely helpful and knowledgeable. There were not enough cooking utensils to cook a proper meal. We did not get maid service. Should have variety in breakfast menu. Pool was small. The view was spectacular!! Very comfortable furnishings.
Stayed 7 nights in Feb 2020

10/10 Excellent

Christiine, Lewes Delaware

Travelled with group
Liked: Cleanliness, amenities
The view was beautiful and the villa was stunning. Only encountered one employee at the continental breakfast that was unpleasant.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Condo was beautiful, three bedroom three and a half bath. It was clean and modern. Its was difficult getting to the condos and once we were inside the gate the greeter still had a hard time guiding us to the condo. Two of the patio doors did not lock and I was a little uncomfortable. There is no house keeping, but each condo has a washer and dryer and they provide tide. There is a nice workout room and a small community pool with a clubhouse that was open sporadically. Renting a jeep is a must. It's a five minute drive to Cruz Bay. Overall the condos were very nice. If I return, we would stay at a resort.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The view of Cruz Bay was amazing and the property was very well maintained. It is located very close to Cruz Bay which has many nice restaurants to choose from. The villa was very clean and spacious. We have two teenagers that were delighted to have their own rooms and bathrooms. Made for a very relaxing and enjoyable vacation for all!
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS is how to do STJ! The communication from the property manager Paul was amazing. She greeted us upon arrival and showed us the villa and her text/ response time was instant. The Ravello and Sirenusa as a whole is breathtaking. The views are spectacular and the villa is everything you can ask for and more! It’s so luxurious and huge. The place is immaculate and has everything you could ever want and more, we didn’t want to leave. Close to everything but must have a Jeep and NOT be afraid to drive STJ roads..it’s a doozy getting up to the resort! If only every day could be like this...
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property with amazing views. The condo is very spacious and comfortable with a ridiculous veranda. Other than some odds and ends lacking in the kitchen and what looks to be some minor remaining fixes from the hurricane, nearly perfect for us!
Stayed 5 nights in Apr 2019

6/10 Okay

Patty, Maryland

Travelled with family and small children
Liked: Cleanliness
The layout of the villa was very nice. It had s large kitchen , everything worked, but there were hardly any items in any of the cupboards. It was difficult finding things to cook with. The view from the balcony was okay. There was a huge eyesore directly in front of the villa. It was a large, ugly, concrete slab. Would have been fantastic if that wasn’t there. The furniture on the balcony was a mess and needs to be replaced. The furniture in the family room was very nice. Getting up to the villa the first and second times were very difficult. The management company should meet you in Cruz bay and escort you to Sirenusa.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019
Response from Sirenusa on 1 May 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay at this property! Our Villa Siena was just as described, beautiful and very spacious! Paula was amazing and was very helpful in trying to make sure we had everything we needed for our stay. We would definitely book this place again!!
Stayed 8 nights in Apr 2019
Response from Sirenusa on 1 May 2019
We are so glad you enjoyed your stay! We would love to have you return!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Sirenusa on 1 May 2019
Thank you for staying with us and it was a pleasure having you!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent destination
Stayed 6 nights in Feb 2019
Response from Sirenusa on 6 Mar 2019
Thank you for staying with us and it was a pleasure having you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are not even close to how beautiful the property is in person. The property manager to all the cleaning staff was so helpful and aided in my beautiful experience on the island..
Stayed 3 nights in Feb 2019
Response from Sirenusa on 27 Feb 2019
You are so kind and we do agree that the pictures don't do it justice. It was a pleasure having you and we would be thrilled to have you return!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is high on the hill overlooking Cruz Bay with the lights of St Thomas in the distance. Very nice view.
Stayed 7 nights in Jan 2019
Response from Sirenusa on 27 Feb 2019
Thank you for staying with us and we would love to have you again!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Nov 2018

2/10 Terrible

Marilyn, Key west

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The properties still had substantial damage from the hurricane that we were not told about when we booked the units. Broken windows missing dry wall and missing tile etc They disclosed the damage two weeks before our wedding with no time to re-book elsewhere and then offered only a 15% discount it’s very disappointing. The pool was very dirty eggs growing in the bottom we had roaches in the units
Stayed 8 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the outstanding views, the place felt like I was at home!!
Stayed 3 nights in Oct 2018
Response from Sirenusa on 7 Nov 2018
It was a pleasure having you and we be thrilled to have you return!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely villa with a gorgeous view of Cruz Bay & Pillsbury Sound. Window in 2nd bedroom still needs repair but did not hinder the view. Luckily I was somewhat familiar with the area or I would have been overwhelmed upon arrival. Everyone was very nice once we arrived.
Stayed 7 nights in Aug 2018
Response from Sirenusa on 22 Aug 2018
Thank you for staying with us! We would love to host you again!

8/10 Good

James, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, great views and very accessible to most beaches, shopping,and restaurants. Communication with the property management was great.
Stayed 5 nights in Aug 2018
Response from Nicole with Sirenusa on 22 Aug 2018
It was such a pleasure meeting your wife and precious child. Thank you for staying with us and we would love to have you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Sirenusa on 2 Aug 2018
It was a pleasure having you and we would be thrilled to have you return!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from Sirenusa on 18 Jul 2018
Thank you for staying with us! It was a pleasure having you.

10/10 Excellent

Anais, Florida Keys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Villa with Gorgeous Views
Amazing place to stay. Super clean, spacious, and great service. The rep I worked with was incredibly kind and communicative. Upon arrival we showed up at the villa and everything was ready for us. Keys, phone numbers (for taxis, restaurants, spa services, chefs), and a very detailed guide book which included menus of the restaurants. The views from our Villa (Villa Verona) was breath taking! You’re sitting at the top of a mountain overlooking Cruz Bay and the town which is only a 5 minute drive. St. John’s has my heart and our stay at Sirenusa made our experience that much sweeter. Safe place, nice people, unbelievable views, and delicious food. We plan on returning!
Stayed 3 nights in May 2018
Response from Sirenusa on 18 Jul 2018
Thank you for staying with us! It was a pleasure having you and we would love for you to return.

10/10 Excellent

oana, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful house
Everything was perfect, this house has everything you need, it's very clean and very spacious. We loved it and would go back for sure!
Stayed 3 nights in Aug 2017
Response from Sirenusa on 9 Sept 2017
It was a pleasure having you and thank you for staying at Sirenusa! We would be thrilled to have you return!

10/10 Excellent

Denise, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sirenusa is PERFECT for families!
Sirenusa is a nice, secure complex of villas nestled in the hills just above Cruz Bay. The staff, in particular Carrie, was incredibly friendly and helpful, even calling to make sure she knew our arrival time. It is HIGHLY recommended to those who like a villa setting. Use the pre-order food/supply option and the villa will be fully stocked when you arrive! It was the perfect space (we stayed in Villa Pisa) for our family and helped make our vacation even more memorable than we imagined!
Stayed 5 nights in Jul 2017
Response from Sirenusa on 31 Jul 2017
Thank you for your kind review. It was a pleasure having you and we hope to see you in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Outstanding place to stay on St. John. The grounds and view were beautiful and the villa was spacious and very well taken care of.
Stayed 6 nights in Jul 2017
Response from Sirenusa on 17 Jul 2017
It was a pleasure having you and we look forward to seeing you in the future!

10/10 Excellent

fabrizio

Location davvero bella, domina la città offrendo un panorama bellissimo; strutture ultra rifinite piene di confort di ogni genere, dalla jacuzzi ( 2 interne ed 1 esterna) alla cucina super funzionale , al soggiorno con cable tv e videogiochi. Location perfetta per tutta la famiglia, da consigliare.
Stayed 3 nights in Aug 2018
Response from Sirenusa on 29 Aug 2018
It was an absolute pleasure having you and we would love for you to return!

10/10 Excellent

Edna

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente lugar, vistas y playas maravillosas, tranquilo, comida es ridículamente cara.
Stayed 3 nights in Jul 2018
Response from Sirenusa on 2 Aug 2018
Thank you for staying with us!