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The Ritz-Carlton, St. Thomas

Photo gallery for The Ritz-Carlton, St. Thomas

Lobby
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of The Ritz-Carlton, St. Thomas

The Ritz-Carlton, St. Thomas

5 out of 5

4.1/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
6900 Great Bay, St. Thomas, St. Thomas

Explore the area

  • Popular LocationCowpet Bay5 min walk
  • Popular LocationSecret Harbour Beach3 min drive
  • Popular LocationSecret Harbor3 min drive
  • AirportSt. Thomas (STT-Cyril E. King)17 min drive

Choose dates to view prices

About this area

St. Thomas

Located in St. Thomas, The Ritz-Carlton, St. Thomas is on the beach. Pistarckle Theater and St. Thomas Historical Trust Museum are cultural highlights, and some of the area's attractions include Coral World Ocean Park and Skyride to Paradise Point. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and ziplining in the area.

What's nearby

  • Cowpet Bay - 5 min walk
  • American Yacht Harbor - 3 min drive
  • Secret Harbour Beach - 3 min drive
  • Secret Harbor - 3 min drive
  • Sapphire Beach - 6 min drive

Getting around

  • St. Thomas (STT-Cyril E. King) - 17 min drive

Restaurants

  • Alloro — 1 min walk
  • Bleuwater — 1 min walk
  • Sunset Grille - 3 min drive
  • Island Time Pub - 3 min drive
  • Duffy's Love Shack - 3 min drive

About this property

The Ritz-Carlton, St. Thomas

Upscale resort on the beach, with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of The Ritz-Carlton, St. Thomas's 2 outdoor swimming pools or pampering yourself at the full-service spa. All 180 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Room service and premium bedding are standard, as are LCD TVs with cable channels.
The Ritz-Carlton, St. Thomas offers 180 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz-Carlton Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

The spa is open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9 AM: USD 15-30 for adults and USD 10-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Japanese
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms 4

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 80 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, and USD 10 and USD 20 for children (approximately)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 72 out of 122 reviews
5 - Excellent 59%
Rating 4 - Good. 18 out of 122 reviews
4 - Good 15%
Rating 3 - Okay. 13 out of 122 reviews
3 - Okay 11%
Rating 2 - Poor. 11 out of 122 reviews
2 - Poor 9%
Rating 1 - Terrible. 8 out of 122 reviews
1 - Terrible 7%

4.6/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay with my family … I stayed in platinum suite it was so spacious and nice … perfect place for a week vacation…
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero complaints! Views were amazing! All the staff was so friendly! The hospitality was A ! We plan to go back as much as possible!
Stayed 5 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service, staff , views
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were great. Overnight staff was very rude.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Sep 2021