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Norfolk Hotel

2.0 star property
Hotel with free parking, steps from Howard Davis Park

Choose dates to view prices

Photo gallery for Norfolk Hotel

Outdoor pool
Courtyard
Free cots/infant beds, free WiFi
Lobby sitting area
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is £158
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room | Free cots/infant beds, free WiFi

Traditional Double or Twin Room

8.2 out of 10
Very good
(13 reviews)

Highlights

Heating
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Free cots/infant beds, free WiFi

Family Room

Highlights

Heating
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed
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About the area

Map
61 La Colomberie, St. Helier, Jersey, JE2 4QA

What's nearby

  • Havre des Pas - 6 min walk - 0.4 miles
  • King Street - 8 min walk - 0.5 miles
  • St. Helier Central Market - 8 min walk - 0.5 miles
  • Port of Jersey - 14 min walk - 0.8 miles
  • Elizabeth Castle - 15 min walk - 0.8 miles

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Club - ‬4 min walk
  • ‪Bohemia - ‬3 min walk
  • ‪CafeJac - ‬8 min walk
  • ‪Krafty J's - ‬6 min walk

About this property

Norfolk Hotel

Hotel near King Street
Located close to Howard Davis Park and St. Helier Central Market, Norfolk Hotel provides a terrace, a garden and an arcade/games room. The on-site restaurant, Dining Room, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A billiards/pool table, tour/ticket information and a TV in reception
  • A front desk safe, a vending machine and luggage storage
Room features
All 100 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 19-inch LED TVs with digital channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English, Portuguese, Romanian

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includes taxes & fees
21 Jul - 22 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dining Room

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Frequently asked questions

Does Norfolk Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Norfolk Hotel?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Norfolk Hotel on 6 Jul 2025 start from £158.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Norfolk Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Norfolk Hotel?

Self-parking is free at this property.

What time is check-in at Norfolk Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Norfolk Hotel?

Checkout is at 10 AM.

Where is Norfolk Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Howard Davis Park, King Street and St. Helier Central Market.

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Norfolk Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 241 reviews
Rating 8 - Good. 114 out of 241 reviews
Rating 6 - Okay. 23 out of 241 reviews
Rating 4 - Poor. 6 out of 241 reviews
Rating 2 - Terrible. 1 out of 241 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Stayed 1 night in Jun 2025

6/10 Okay

Wellington

Very central in Jersey close to the beach
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025

6/10 Okay

Andrea

Liked: Cleanliness
Clean and comfortable hotel. Food choice was limited.
Stayed 4 nights in May 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service
The hotel was clean, room was comfortable, staff were polite and it was good value for money. However it was really dated - the hotel, room and breakfast all felt we were back in the 1970s.
Stayed 3 nights in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stay.
Stayed 1 night in Jun 2024

8/10 Good

Mitzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and helpful Service for breakfast and dinner was very good. Hotel was comfortable and clean. Spacious room. Easy 10-15 minute walk from St Helier bus station. (Bus stop right outside front door - I didn't use but goes to bus station for other connections.) The hotel is quite dated in decor and facilities. Our bathroom contained high sided bath with shower in - ok if you are physically able to get into it. Also there wasn't a blind on the bathroom window which meant it was very hot due to the sun blasting in through it for most of the day. No modcons like Aircon - just windows and the hope of a breeze when the weather is very warm. The breakfast and dinner are simple, limited variety. However the food we had was very good.
Stayed 4 nights in Jun 2025

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great location

Overall a great stay. Hotel is situated in a great location. Decor in rooms are dated, but the cleanliness and the staff make up for this. Would recommend as a good base to explore the Island.
Stayed 4 nights in May 2023

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style vibe, staff excellent
Stayed 1 night in Jul 2022

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Good clean basic hotel. Good location. Staff friendly and helpful.
Stayed 3 nights in Sep 2022

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Very good value for the price. We would stay there again.
Stayed 7 nights in Aug 2023

8/10 Good

Dawn Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norfolk was in need of some updating in the rooms, but all it was clean & comfortable & not to far from the town, so walkable & it was in a quiet area. Breakfast was basic, but nice & the staff all friendly & helpful.
Stayed 3 nights in Aug 2022

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, the hotel was central to harbour and town centre. The breakfast was good but was disappointed with the evening meal.
Stayed 7 nights in Sep 2022

6/10 Okay

Susan

Liked: Cleanliness, staff & service

Good location for a weekend break

The Norfolk Hotel was in an ideal location. Excellent Thai & Portuguese cafes very nearby. Rather dated & popular with the older person! Bingo was popular!
Stayed 4 nights in Aug 2022

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with simple rooms, well located for those who will be using the excellent public transportation system to get around. Very nice breakfast was included. You have to leave your room key with the front desk when you go out, which I thought was a bit weird, but otherwise ok.

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to find the right adjective, quirky,pleasant friendly comfortable, close to town centre. Has lots of short flights of stairs if that's a problem. Overall a charming hotel.
Stayed 4 nights in May 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Heated pool good, excellent staff. Enjoyed the well-organised and tasty breakfast. Room a bit noisy, unavoidably, as near pool
Stayed 3 nights in Aug 2022

6/10 Okay

john

Liked: Cleanliness
hotel breakfast was small and basic staff at reception in mornings not friendly
Stayed 3 nights in May 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall a good hotel

Close to town, friendly staff, clean and comfy room. The breakfast was nice but the cooked breakfast was not self- service. Around the hotel there were plenty of seating areas. Some form of entertainment was held each evening. Although there was a lift to the upper floors, there were however a lot of stairs. The adjoining wall was paper thin or we just had a very loud neighbour.
Stayed 1 night in Sep 2023

10/10 Excellent

v

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We stayed for 4 nights, first time in jersey and so glad we chose this hotel. My parents are elderly and in a wheelchair, the staff accommodated our every need including low floor with walk in shower in the room. Full breakfast included which was brilliant, great choice, swift service in restaurant and staff brilliant too. You can also book a 3 course evening meal at the hotel. Entertainment nightly to suit all, lovely bar and lounge, again the staff in there were great! A special mention to Brian who was fantastic, very friendly and knowledgable, nothing was too much trouble, especially after we’d checked out and our flight then cancelled, A quick call back to the hotel and Brian found us another room for the night, he literally saved the day! Would absolutely recommend this hotel!!! Thankyou all there.
Stayed 4 nights in Aug 2022

6/10 Okay

Clinton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Average 2 star

Average. I would say this is a contractor hotel for a cheap stay away. Many elderly people stay here because of the cost. The staff and owners can't do enough for you. Food is less than average but is the same cost as everywhere is Jersey, expensive for what they serve. Remember you pay for what you get, if you want a cheap hotel for a stay away then this is great for you, don't expect any frill. Or any extras, a notice in the bathroom says this if you want anymore tea bags you need to pay for them ! But the room is stocked every day. It was ok, but not great. If I was working this would be ok, it's not appealing if you are wanting to spend a bit of time in your room.
Stayed 5 nights in May 2023

6/10 Okay

Julie

Liked: Staff & service
A 10 min walk into centre bus station where you can access anywhere in the island.
Stayed 2 nights in May 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024