Terrace/patio

Reviews of Hôtel du Jardin

4 out of 5
Hôtel du Jardin
1400, boul. du Jardin, St. Felicien, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 219 out of 523 reviews" "
Rating 8 - Good. 217 out of 523 reviews" "
Rating 6 - Okay. 56 out of 523 reviews" "
Rating 4 - Poor. 19 out of 523 reviews" "
Rating 2 - Terrible. 12 out of 523 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Istvan-Tibor

Great restaurant
Stayed 1 night in Apr 2024

8/10 Good

Istvan-Tibor

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 1 night in Mar 2024

4/10 Poor

Amanda

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jean Francois

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Anastasiia on 10 Oct 2023
Bonjour Jean Francois, Nous tenons à vous remercier chaleureusement d'avoir pris le temps de laisser votre avis sur notre hôtel. Votre retour est précieux pour nous.Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour dans la région. Cordialement,

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Beautiful place enjoyed it
Stayed 1 night in Sep 2023
Response from Anastasiia on 10 Oct 2023
Hello Connie,We would like to thank you for taking the time to leave your review about our hotel. Your feedback is valuable to us.We are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you again on your next visit to the area.Kind regards,

8/10 Good

Charles

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Anastasiia on 11 Oct 2023
Bonjour Charles, Merci beaucoup pour votre commentaire! Nous sommes ravis que vous ayez apprécié votre séjour chez nous. Nous espérons vous accueillir à nouveau à l'hôtel dans l'avenir.Cordialement,

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness
Stayed 1 night in Sep 2023
Response from Anastasiia on 14 Sept 2023
Hello Martin, Thank you very much for your feedback.

10/10 Excellent

Marius

Stayed 1 night in Sep 2023
Response from Anastasiia on 19 Sept 2023
Merci pour votre avis!

8/10 Good

Véronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Anastasiia on 4 Sept 2023
Bonjour Véronique, Nous tenions à vous exprimer toute notre gratitude pour avoir pris le temps de laisser un avis positif sur votre récent séjour dans notre hôtel. Votre satisfaction est notre plus grande récompense, et nous sommes ravis de savoir que vous avez passé un agréable moment parmi nous.Nous espérons avoir l'opportunité de vous accueillir à nouveau à l'avenir. Si vous avez des préférences ou des besoins spécifiques pour votre prochain séjour, n'hésitez pas à nous en informer. Nous serons ravis de vous servir à nouveau et de contribuer à rendre votre prochain séjour tout aussi mémorable.Encore une fois, merci d'avoir choisi notre hôtel, et nous attendons avec impatience le plaisir de vous accueillir à nouveau.Cordialement,

10/10 Excellent

Jimmy

Stayed 1 night in Aug 2023
Response from Anastasiia on 4 Sept 2023
Bonjour Jimmy, Nous tenons à vous remercier sincèrement pour votre commentaire sur votre récent séjour dans notre établissement.

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what i did not like i did not have free breakfast when i reserve with expedia i saw swimming pool an free breakfast was included i have to pay $32.00 plus taxes for it, if i would know i wont reserve the room at hotel du jardin
Stayed 1 night in Aug 2023
Response from Anastasiia on 4 Sept 2023
Dear Denis, Thank you for taking the time to share your feedback about your recent stay at Hotel du Jardin. We truly appreciate your input as it helps us improve our services.We apologize for any confusion regarding the breakfast. We strive to provide clear and accurate information to our guests, and it appears there may have been a misunderstanding in this case. We will review our communication processes with third-party booking platforms like Expedia to ensure that guests receive the correct information at the time of reservation.We understand your disappointment, and we value your business. Please accept our sincere apologies for any inconvenience you experienced during your stay. If there is anything we can do to make it up to you or if you have any further concerns, please do not hesitate to contact our front desk or the management team directly.We hope you will consider giving us another chance to provide you with the excellent service and experience that we strive to offer all our guests. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back in the future.Warm regards,

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Anastasiia on 4 Sept 2023
Bonjour Elaine, Nous tenions à vous exprimer toute notre gratitude pour votre aimable avis positif sur notre hôtel. Votre satisfaction est notre plus grande récompense, et nous sommes ravis de savoir que vous avez passé un agréable séjour parmi nous.Cordialement,

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Anastasiia on 4 Sept 2023
Bonjour Joseph,Nous tenions à vous exprimer toute notre gratitude pour votre aimable avis positif sur notre hôtel. Votre satisfaction est notre plus grande récompense, et nous sommes ravis de savoir que vous avez passé un agréable séjour parmi nous.L'équipe de notre hôtel travaille continuellement pour offrir à nos clients une expérience exceptionnelle, et vos commentaires nous encouragent à poursuivre nos efforts. Nous sommes particulièrement heureux que vous ayez apprécié votre séjour et que nous ayons répondu à vos attentes.Si vous avez des besoins spécifiques ou des préférences pour votre prochain séjour, n'hésitez pas à nous en informer. Nous serions ravis de vous accueillir à nouveau et de contribuer à rendre votre prochain séjour encore plus mémorable.Encore une fois, merci d'avoir choisi notre hôtel, et nous avons hâte de vous accueillir à nouveau dans un avenir proche.Cordialement,

10/10 Excellent

Connie

Stayed 1 night in Jun 2023

6/10 Okay

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
The room I stayed was under renovation La pièce en cours de rénovation sentait le plâtre
Stayed 1 night in Jun 2023

6/10 Okay

Kim

Stayed 2 nights in Jun 2023

8/10 Good

Yan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in May 2023

8/10 Good

Blaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2023

10/10 Excellent

Gilles

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very nice Place
Stayed 3 nights in Mar 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to St
Stayed 1 night in Jan 2023

8/10 Good

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

James

Stayed 1 night in Oct 2022

10/10 Excellent

Moustafa, Levis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels at the pool weren't enough to me and my family but I requested and I got all I have needed
Stayed 1 night in Sep 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, OK overall but a little pricy for what it is. The pool area is closed in and has a very strong chlorene smell.
Stayed 2 nights in Jul 2022

4/10 Poor

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed one night and went to check out and reception insisted that we stayed for two nights and pay for two nights. We paid for one night when we checked in. We were told that their system was right and we were wrong. We left.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

camille

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre, bien situé
Stayed 2 nights in Jul 2022

10/10 Excellent

Vincent

Stayed 1 night in Jul 2022

8/10 Good

Gisèle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the zoo.
Stayed 3 nights in Jul 2022

8/10 Good

Mknique

Stayed 1 night in Jul 2022

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Stayed 3 nights in Jul 2022

10/10 Excellent

Edgar-Maxim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and electric car charging stations
Excellent service. Tesla wall charger on site which makes it pretty convenient for electric vehicules. The is also a regular wall charger.
Stayed 3 nights in Jun 2022

8/10 Good

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was disgusting- water damage, mould, ripped furniture. Pool was disgusting with chipping paint, bugs in the pool, dirt.
Stayed 1 night in May 2022

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good stay, amazing restaurant on site
Stayed 2 nights in Mar 2022

10/10 Excellent

Karine

Stayed 1 night in Mar 2022

4/10 Poor

Svetlana

Travelled with family
No breakfast. No friendly.
Stayed 3 nights in Dec 2021

8/10 Good

Magdoline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and nice and had a nice poll and hot tube, we enjoyed our stay.
Stayed 1 night in Dec 2021

2/10 Terrible

Cedric

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Trop de bruit ...
Stayed 1 night in Dec 2021

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Spooner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

yvan

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No tea available in the room.
Stayed 2 nights in Jul 2021

8/10 Good

Marc-Andre

Travelled with family
Liked: Room comfort
Le restaurent de l’hotel aurait pu offrir des options enfants friendly au souper. Il n’y a pas beaucoup d’autres options de resto à St-felicien
Stayed 2 nights in Jul 2021

8/10 Good

Karine

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous l'avons aimé
Stayed 3 nights in Jun 2021

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021