Search Hotels Near Sportime USA, Elmsford

"Second time staying here, property is beautiful but our room needed some serious TLC. We had to ask to have our shower curtain swapped out bc it smelled so baldly of mildew and the room was not properly cleaned. We found a pill, sunflower seed and other random debris on the carpet. And these weren’t found in the depths of the corners but in plain view to anyone who should have been cleaning. We enjoy staying here otherwise but they do need to be better"

"The rooms are very nice I really like that they have their own parking garage. The staff is very friendly and helpful"

"Room 400's bathtub had black organic growth all along the end of the tub near the drain. Very visible. Not sure why it has not been removed. The bath towels were small. The rest of the room was clean. Overall, the hotel was nice for a dated building. It is ready for a renovation. Staff was very nice. The breakfast was typical free breakfast."

"Staff was helpful. Breakfast was good"

"Breakfast area was bit crowded. Hotel room was excellent!"

"Amazing stay came for a training / solo trip my stay was amazing! Room was clean had great sized room, and staff was always willing to help! 10/10 recommend!! Will def stay again!"

"Hotel grounds were nicely kept, but it seemed like the room hadn’t been looked at in a while. Lots of dust on the vents and the shower/tub had a real hard time draining. Staff at the front desk couldn’t provide me a bandaid and the bonvoy app wasn’t working which makes ordering food difficult. One day I was connected to person who took my order over the phone and delivered something close to what I ordered. The second day I called and then said it wasn’t possible to order on the phone but then connected me to a different number that went to voicemail. I was also really surprised to see that there was delivery fee for room service. I’m already paying to stay and for the rooms service. I’ve never seen a delivery fee for room service before. It made a cup of tea an $11 purchase which is wild. That’s a bigger delivery fee than most restaurants in the area."

"There is a serious rat problem inside the rooms at night"

"No me atienden bien todos es complicado"