Search Residences in Southport

"There was a slight issue with a previous guests item in our room upon arrival which was immediately addressed by staff (Alice was amazing!!) and I was offered an upgrade to an amazing suite and a drink on the house. The hotel is beautiful, well situated in the city centre close to everything you need. Overall it was an amazing stay and it’s clear that the hotel cares deeply for ensuring every stay meets their expectation and when it doesn’t, they go above and beyond to rectify that. Thank you again!"

"very good "

"Great"

"Staff were very friendly, complimentary happy hour, clean and comfortable room, great location "

"The hotel needs extensive updating. Yes probably 100 years ago it was exclusive and upmarket. And yes the Queen and many famous people stayed, But they wouldn’t step foot inside now as it’s so run down. If the hotel had a refurb it would be amazing but unfortunately it’s very dated. The room was like going back in time 50 years ago everything including furniture and TV was so old. It’s not cheap to stay either we could have stayed at Hampton Hilton for cheaper. However on the positive side Breakfast was very nice. Was disappointed had to pay £14 to park vehicle in the hotel car park overnight also."

"Impressive reception area, main stair case and restaurant area. Friendly, welcoming staff. Bedroom fine - clean and comfortable. En-suite bathroom a little tired but functional and perfectly acceptable. Very quiet overnight. Excellent breakfast. The hotel is in lovely grounds which give direct access to the reservoirs and country park beyond, ideal for an early morning stroll. Plenty of car parking space."

"Great hotel, 5 mins from Albert Docks, roughly 10-12 mins from the Liverpool Lime Street station. Spotlessly clean, helpful staff. Would definitely visit again."

"Friendly staff, meals were good"

"Lovely room and testey "