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"Will definitely be back here! Room clean and very comfortable, staff were lovely and so good with my little boy. Walk out the hotel and the beach is on your door step, can understand why it was fully booked!"

"Loved my stay. Staff were great. Good food and friendly service."

"This was our fourth stay. It did not disappoint and we will choose it in our next trip to Liverpool. One recommendation is to not have such a strong smelling air freshener scent throughout the facility, especially the lobby and the rest of the ground floor. It triggered a migraine"

"Excellent room. Location spot on. Could have done with a fridge "

"Everything was perfect "

" Very pleasant stay. Room very clean bed very comfortable. "

"Hotel lovely clean,pleasant staff, good choice at breakfast would deffo stay there again"

"Fabulous hotel. The rooms are clean and the beds very comfortable. It was very quiet so we all slept well. It is,in easy walking distance for Albert Dock and numerous restaurants and cafes. The Palm Court bar area is stunningand the cocktails are superb. The hotel obviously focuses on Customer Service as every member of staff we interacted with were friendly and helpful. We will definitely be back!"

"Reception or Jewels also known as Julie was freindly and welcoming . Lovely quiet spacious room and lovely breakfast served by Santosh and Aaeron very attentive Mornin greeting from the lovely Debbie start the new month on a good note Thankyou for the jacuzzi bath in room just what I needed after working all werks with complex needs children rest and recuperation Thankyou Jane room 201 "