Search Hotels Near Southpark Mall, Cleveland

"I wish there was complimentary breakfast."

"One word sums up this hotel: MAGNIFICENT!!! The rooms were clean, spacious, and welcoming. The breakfast buffet was also outstanding. Not your typical waffles and bagels, but rather fresh scrambled eggs, sausages, pancakes, fruit, etc. The staff was very friendly. Everything about this hotel is first class, and the price was about half of what one would expect for a hotel of this quality. I would highly recommend this hotel if you are anywhere in the area. "

"The lift was not working ..:. Be checked in at 1:30 in the afternoon, and they gave us the top most player. Floor asking us to pick up Bags and go over there. We believe this was done because we are from India because we saw people checking in later and getting lower floors There was no shower gel in the bathroom. We have to wait 15 minutes to get the same. Later, the flush broke and nobody came to repair even after multiple reminders"

"The room was fine for the price. It is a little outdated and the walls were scuffed up/paint was chipping. I didn't use the kitchen so I can't speak on that. Things seemed clean enough, but certainly not great. During my second night the fire alarm in the building went off. Another guest had burnt food, and smoke was seeping out of their door. The alarm continued for a good 30-40 minutes. The staff did not respond to this, and it took other guests calling the fire department to get someone to come out. The entire floor smelled like smoke for the rest of the night - I even noticed it on my belongings upon returning home. During check out the next morning, the staff did not even acknowledge this or apologize for the inconvenience. I wasn't expecting a refund, and understand the situation was out of their control, but due to their overall lack of concern, I wouldn't stay here again. "

"Basic room, clean, and felt safe. The air conditioner was super loud and the curtains did not fit the window properly, so bright light from the outside walkway shined into the room all night. These rooms have outdoor access with no interior hallways. If you are light-sensitive or want extra privacy from people walking by, bring something to clip the curtains together and secure the edges. Overall, it was clean, I felt safe, and the price was right."

"Dirty rooms"

"No toothpast, no soap,no sugar,no creamer,no dishes,one employee a block away in the cold rain. This ways first time out of 3 that the cons starting to add up.still is a nice room im going stick it out and see if improve service to match."

"Exactly as listed - super cute place in the perfect location for what I needed. Highly recommend :)"

"We loved the rustic charm of the bungalow. Host provided everything we could have needed and made check-in and out very easy. Location was close to restaurants and just a short drive to Cuyahoga Valley National Park. Highly recommend this property and this host."