Title: Saida Royale Penthouse 9154 - 15th Floor Penthouse, Stunning Ocean & Bay Views from Private Rooftop Terrace Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Saida Royale Penthouse 9154 - 15th Floor Penthouse, Stunning Ocean & Bay Views from Private Rooftop Terrace On beach with water park, near Beach Park at Isla Blanca ![Exterior](https://images.trvl-media.com/lodging/22000000/21680000/21675100/21675014/07013fb1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![TV, DVD player](https://images.trvl-media.com/lodging/22000000/21680000/21675100/21675014/01bf17cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/22000000/21680000/21675100/21675014/a3ec213c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/22000000/21680000/21675100/21675014/fcee8b70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21680000/21675100/21675014/1b2974fd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Beach Park at Isla Blanca is located near Saida Royale Penthouse 9154 - 15th Floor Penthouse, Stunning Ocean & Bay Views from Private Rooftop Terrace, which provides a water park, a rooftop terrace and laundry facilities. For some rest and relaxation, visit the hot tub. Guests can connect to WiFi in public areas. 8.8 Excellent ### Entire condo 2 bedrooms3 bathroomsSleeps 81100 sq ft ## Popular amenities - Dryer - Air conditioning - Washer - Hot tub - Outdoor space - Kitchen ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Saida Royale Penthouse 9154 - 15th Floor Penthouse, Stunning Ocean & Bay Views from Private Rooftop Terrace Our quirky beachfront condo is the place to be. You'll have access to our private rooftop terrace, which will blow every other vacation rental out of the water. Our condo with a balcony is a one-of-a-kind rental on South Padre Island. You and your guests will feel on top of the world up here, and there's no view like it. If you're lucky enough to catch a SpaceX launch, you'll have a great view from our living room windows or terrace - bring your binoculars! There is direct beach access and 3 pools, one heated during the cooler months. Check-in is a breeze: the rental office is just 1 mile away and open 24 hours a day. In addition to their round-the-clock customer service - our team has a 5-star maintenance and cleaning team that we have relied on for over 3 decades. They have taken fantastic care of our condo and will take great care of you. \*3 Pools & 3 Hot Tubs, poolside drink & snack bar \*View of the beach, tropical grounds, tennis courts, and pools \*Direct beach access with rinse station \*Beachfront resort \*Penthouse with private rooftop terrace \*15th floor IMPORTANT FEATURES \*2 Bedrooms: 1 King-Size Beds, 2 Full-Size Beds \*Sofa Bed \*Sleep Capacity: 8 \*Bathrooms: 2.5 \*Fully Equipped Kitchen \*Private Rooftop Terrace \*1300 approximate sq feet \*In-unit washer/dryer \*Only 1 vehicle is allowed in the gated area and must have a parking permit displayed WELCOME TO SAIDA TOWERS Welcome to Saida Towers, South Padre Island's premier beachfront social resort. It has 3 pools, 3 hot tubs, a kiddie pool, an outdoor drink and snack bar, tennis courts, a shuffleboard court, and direct beach access. All this is wrapped in tropical grounds bordered by award-winning restored dunes and white-sand beaches. Seasonally, there are on-site rentals for tennis and shuffleboard equipment and chair and umbrella rentals on the sand. Saida Towers is within walking distance of shopping centers, restaurants, and activities. Saida Towers has everything you look for in a beachfront resort rental. RESORT FEATURES \*3 Pools (1 seasonally heated) \*1 unheated hot tub marked as kiddie pool \*3 Hot tubs \*Poolside lounge areas \*Direct beach access with rinse station \*4 tennis courts \*Shuffleboard \*Seasonal equipment rentals \*Seasonal chair and umbrella rentals \*Elevators \*Coin-operated laundry facility \*Gated Parking \*On-site security \*Electric and gas grilling permitted; charcoal grilling is not allowed POLICIES & INFO Resort Fees: At certain times of the year, rentals may charge a one-time, per-guest Resort Fee to facilitate guest access. For more information, consult the Property Description or contact the reservation agent. Refundable Damage Deposit: Rentals may require a Refundable Damage Deposit from March through Easter weekend. The Rental Company will collect this deposit by cash or credit card at check-in. If paying by credit card, the Primary Renter must present a credit card that matches their name upon check-in. For more information, consult the Property Description or contact the reservation agent. Age Restrictions: The minimum age requirement for renters is 25. As per Homeowner Association Rules & Regulations, THIS CONDO DOES NOT ALLOW YOUNG ADULT/SPRING BREAK GROUPS. \- This rental is family-friendly and non-smoking. \- The number of guests must not exceed the stated maximum occupancy. \- Parties are strictly prohibited. \- Please keep noise levels to a minimum to respect other guests and property owners. \- Professionally laundered and sanitized linens may be exchanged for free on the east side of our off-site Guest Welcome Center from 11 a.m. to 3 p.m. \- Laundry detergent and sofa sleeper linens are available upon request at our off-site Guest Welcome Center. \- Full access to this property requires the use of stairs. \- This vacation home does not allow pets. DISCLAIMERS \- We strive to update our photos and listing descriptions regularly; however, we cannot guarantee 100% accuracy in photos or descriptions. \- Our staff works diligently to maintain sanitation and inventory in this home; however, if you find something lacking, please get in touch with our front office so we may promptly address your needs. RESORT FEES All reservations with stay dates from March 4th to April 4th require a one-time per-person Resort Fee of $33. The Resort Fee is required for all guests from 10 years of age to 32. Guests aged 9 and under are exempt. Guests aged 33 and older are exempt. Please notify us of the number of guests in your group for whom the resort fee will apply. The resort fee will be applied to the reservation and paid with the final payment 30 days before arrival. The Resort Fee does not apply to any other time of the year. The City of South Padre Island License Number is 2023-0442. ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the condo: Internet access ### Kitchen - Coffee/tea maker - Dishwasher - Hob - Microwave - Refrigerator - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 2.5 bathrooms - Towels provided ### Entertainment - DVD player - TV with cable/satellite channels ### Outdoor areas - Balcony - Rooftop terrace ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property - Note from host: Smoking is Prohibited in this Vacation Home. ### Services and conveniences - Iron/ironing board ### Location highlights - Near a hospital - Near an outlet shopping centre - Near the bay - Near the marina - Near the ocean - On the waterfront ### Things to do - Water park - Birdwatching nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Hunting nearby - Jet skiing nearby - Kayaking nearby - Sailing nearby - Scuba diving nearby - Snorkelling nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Water tubing nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Property located in a resort - Unit size: 1,100 square feet ## Similar properties ![Sunchase IV #1107 | Living area | 42-inch flat-screen TV with cable channels, DVD player](https://images.trvl-media.com/lodging/103000000/102870000/102861700/102861653/4220a20d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunchase IV by South Padre Resort Rental South Padre Island - Pool - Hot tub - Kitchen - Parking included 9.0 Wonderful 197 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=102861653&PinnedHotelID=102861653&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/69000000/68150000/68142300/68142296/40d06a17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saida IV 407 - Ocean Front, Recently Updated, 3 Pools, Palapa Bar, Incredible Balcony Views South Padre Island - Sea view - Pool - Hot tub - Washer 9.8 Exceptional 49 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=68142296&PinnedHotelID=68142296&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/22000000/21780000/21771900/21771866/d2cbeaef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suntide II 504 - Penthouse w/ Vaulted Ceilings, Spectacular Sunrises Over Ocean, Sand Volleyball, Direct Beach Access South Padre Island - Pool - Hot tub - Kitchen - Air conditioning 9.0 Wonderful 42 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=21771866&PinnedHotelID=21771866&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/78000000/77160000/77156300/77156262/801e77fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunchase Beachfront 205 - 2nd-Floor, Spacious Feel, Vaulted Ceilings, Wonderfully Appointed South Padre Island - Sea view - Pool - Hot tub - Kitchen 9.6 Exceptional 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=77156262&PinnedHotelID=77156262&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, DVD player](https://images.trvl-media.com/lodging/109000000/108430000/108426700/108426628/7ac989b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. 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The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Note from host: Events or Parties are Not Allowed at this home. Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 65953 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.08737%2C-97.16235&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SazODEw0GUmNCxCAUKP5YaYdNUE=) South Padre Island, TX #### What's nearby - South Padre Island Beach - 15 min walk - 0.8 miles - Queen Isabella State Fishing Pier - 19 min walk - 1.0 mile - Beach Park at Isla Blanca - 3 min drive - 1.2 miles - Isla Blanca Park - 4 min drive - 1.4 miles - Isla Blanca Beach - 4 min drive - 1.7 miles #### Getting around - Brownsville, TX (BRO-Brownsville-South Padre Island Intl.) - 42 min drive #### Restaurants - â€ȘMcDonald's - ‬8 min walk - â€ȘLongboard - ‬19 min walk - â€ȘLandshark - ‬13 min walk - â€ȘDaddy's Cajun Kitchen - ‬16 min walk - â€ȘRocotto Grill - ‬16 min walk ## Frequently asked questions ### Is Saida Royale Penthouse 9154 - 15th Floor Penthouse, Stunning Ocean & Bay Views from Private Rooftop Terrace pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Saida Royale Penthouse 9154 - 15th Floor Penthouse, Stunning Ocean & Bay Views from Private Rooftop Terrace? > Check-in begins at 4:00 PM. ### What time is check-out at Saida Royale Penthouse 9154 - 15th Floor Penthouse, Stunning Ocean & Bay Views from Private Rooftop Terrace? > Checkout is at 11:00 AM. ### Where is Saida Royale Penthouse 9154 - 15th Floor Penthouse, Stunning Ocean & Bay Views from Private Rooftop Terrace located? > Nestled on the beach, this South Padre Island condo building is within 1 mi (2 km) of Queen Isabella State Fishing Pier, South Padre Island Beach and Beach Park at Isla Blanca. Isla Blanca Park and Beach Waterpark are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Saida Royale Penthouse 9154 - 15th Floor Penthouse, Stunning Ocean & Bay Views from Private Rooftop Terrace Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 15 8 - Good 7 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ### 9.2/10 Cleanliness ### 10/10 Amenities ### 8.0/10 Property conditions & facilities ### 10/10 Excellent #### Richard L. 28 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Vacation Wonderful Property loved the View would stay again ##### Richard L. Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Michele E. 30 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### A little piece of Paradise The condo was perfect. Very clean and spacoius. The terrace on the roof top has amazing views and so peaceful. We ended up staying 3 extra days. Would definitely book this place again. The resort was also very nice and clean. The staff is super friendly and helpful. ##### Michele E. Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### James N. 24 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Can't wait to come back again ! We loved our stay !The view is amazingThe rooftop terrace was incredible, the balcony, the floor to ceiling windows, The tennis courts, heated pool and hot tub.Wish we could have stayed all month. ##### James N. Stayed 5 nights in Dec 2024 ### 8/10 Good #### Brian C. R. 14 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderfull condo Wonderfull condo with great views. ##### Brian C. R. Stayed 14 nights in Nov 2024 ### 10/10 Excellent #### Lori R. 11 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Penthouse heaven The rooftop terrace was amazing. We spend many mornings up there drinking our coffee. Also a great spot to sunbathe. A very spacious condo, with cute ocean vibes. Gorgeous views! ##### Lori R. Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Carmela M. 9 Jul 2024 Liked: Cleanliness, communication, location, listing accuracy #### Summer ‘24 Very well maintained property. Amazing views from the balcony and roof-top terrace! ##### Carmela M. Stayed 7 nights in Jun 2024 ### 6/10 Okay #### Sherri J. 22 May 2023 Liked: Cleanliness, communication, location Disliked: Listing accuracy #### There was only one car allowed to park on the premises. We would not stay there again because of the parking situation. One car only was allowed on premises, our friends that had a car had to Parkette in a public parking area. Unacceptable. ##### Sherri J. Stayed 4 nights in May 2023 ### 8/10 Good #### Drew H. 20 Jul 2022 Liked: Cleanliness, communication, location, listing accuracy #### Great spot in Padre Overall, had a fantastic time at this condo. Bedrooms were very spacious and view is amazing. Especially loved the rooftop patio - best view in all of Padre IMO. Great access to the beach and overall property was very clean. The complex is a little dated but that’s not much different than most condos in South Padre. Check in process is off-site, which is kind of a pain with padre traffic but not huge deal. Also, beware of the angry maintenance man😂 - accused me of jumping the fence to pool one morning after I entered normally thru gate. Didn’t let it ruin our time though. ##### Drew H. Stayed 3 nights in Jul 2022 ### 8/10 Good #### Carmela E. 29 Aug 2019 Liked: Cleanliness, check-in, communication, location #### Quiet and peaceful The property was convenient to beach access and all the surroundings. The balcony had beautiful views and a great relaxation for the family. There were a couple of things that needed to be fixed once we checked in. The light in the restroom, a board on the balcony was broken and the fan in the living room wasn't working. It just took a call to the property management for maintenance to come and check on what needed to be repaired. The main downfall was only having access to one parking pass for 2 vehicles after I had called to have a second one reserved. Otherwise we had a great stay and would recommend it. ##### Carmela E. Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Marcus S. 7 Dec 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place to stay when visiting SpaceX (or the beach) The large private rooftop deck can't be beat, with views of the ocean and across to both SpaceX facilities. Views from the balcony off the living room are also fabulous. I can't think of a better place to watch a SpaceX launch once they are happening. Beach access is nice and easy, and the heated pool was warm. We were a group of four -- parent, grandparent, and 11 and 14 year old. The unit was very comfortable for us even without using the pull-out bed. The building is old, and that shows in some places in the unit. But the unit was very clean. The lobby looked a little sketchy when we came in at night, but during the day it felt better. Check-in is a mile up the road, which isn't bad if you know what to expect. It's easier and simpler than some of the VRBO check-in experiences I've had. The unit is highly decorated, and from the pictures it looked like too much. In person I actually enjoyed it. In conclusion, it's a fabulous place and I'm definitely going to try to stay there again. ##### Marcus S. Stayed 2 nights in Nov 2021 ### 6/10 Okay #### Justin B. 12 Apr 2025 Liked: Cleanliness, check-in, location, listing accuracy #### Was ok
 Decent location, close to the beach. But the condo smelled musty, had some interesting bugs (cockroaches maybe), and we couldn’t adjust the dates once booked. The rooftop terrace was nice but we didn’t use it much. Not sure it was worth the extra money. You could see the SpaceX launch site from the room, which was nice. ##### Justin B. Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### maciej w. 22 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### maciej w. Stayed 4 nights in Sep 2024 ### 8/10 Good #### Vicki D. 23 Sept 2024 Liked: Check-in, communication, location, listing accuracy #### Great location and view The condo was comfortable with great views of the beach and the bay and the tropical storm that came through. The kitchen was updated except for the stackable washer and dryer which was loud- especially the dryer and we always had to dry everything twice to get it dry. The showers were in need of updating as they had rust and should have a glass door instead of curtains. We stayed three weeks but only had cleaning and shower products for a week as well as not enough toilet paper or paper towels for our stay- which we bought ourselves. When renting, we thought the large porch was attached to the living area where it would be convenient but it’s actually a very small balcony porch and the large porch is up a steep. Light of stairs and inconvenient. The towel/ linen exchange guy was very friendly and accommodating. ##### Vicki D. Stayed 21 nights in Aug 2024 ### 10/10 Excellent #### Tara R. 10 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Tara R. Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Ashley C. 6 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Epic Views from Penthouse Suite Our stay was great and we enjoyed the views from the balconies. There was plenty of room for family to sleep. ##### Ashley C. Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Will G. 30 Jun 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome Stay Perfect gate away from stress and work will definitely book again. ##### Will G. Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Roger J. 13 May 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice view! Only problem was mold smell! Probably should leave candles for people staying, would help greatly! ##### Roger J. Stayed 4 nights in May 2022 ### 8/10 Good #### Tamra H. 24 Sept 2021 Liked: Check-in, communication, location, listing accuracy #### Awesome views Great property and awesome views! Nicely decorated and the owners obviously have taken a lot of pride in it. The only reason I didn't rate it 5 stars was I had to rewash 90% of the dishes as most still had food stuck to them and it was kind of a pain to have to drive to the welcome center to check in then also still have to get the keys at the main desk at the condo too. There were some small maintenance things too that I'm sure the owners will fix when they see them but nothing that kept us from greatly enjoying our time there. The rooftop patio was amazing!!! ##### Tamra H. Stayed 4 nights in Sep 2021 ### 10/10 Excellent #### Kelly V. 30 Aug 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful place Great, love it! ##### Kelly V. Stayed 3 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller 9 Jun 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent place ##### Verified traveller Stayed 2 nights in Jun 2021 ### 2/10 Terrible #### Christina R. 6 Oct 2020 Liked: Location Disliked: Cleanliness, check-in, communication, listing accuracy #### Absolutely Disappointing!!! Family and Friend Trip for my 50th birthday and a nine hour drive Absolutely Disappointing!!! We were not even able to stay at this property due to it being under remodel that we didn’t know about till we opened the door to the unit. The base boards were tore out, A/C didn’t work, rooftop terrace was under construction with scaffolding everywhere, the other balcony had paint buckets, drawers in the kitchen wouldn’t open. All of this we have pictures of. We had to be moved to an emergency room in another building for the night due to two of getting sick because of the A/C not working. The next day we had to go to the management office to get another room. A room that we had to wait till 4pm to get in and which was no where near what we reserved nor paid for. We had none of our luggage or personal belongings till Monday evening when a unit was finally ready for us. The kitchen floor in the new unit was flooded with water when we got in it. Evidently the dishwasher had leaked and they didn’t know it. By the time we went through all of this we were so tired, disgusted and disappointed. No big 50th Birthday Celebrations. I’ve yet to get a response on the reimbursement I feel we deserve for the loss of two days and the difference in price between the two units. I still can’t understand why it was even on the website to reserve. ##### Christina R. Stayed 1 night in Aug 2020 ### 10/10 Excellent #### April R. 24 Jun 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Condo Amazing view and is exactly as described. ##### April R. Stayed 3 nights in Jun 2020 ### 8/10 Good #### Verified traveller 23 May 2018 #### A nice stay in the beach condo We would stay there again. Maybe a little over decorated, there was no place to put our things. I missed using the pantry, like in other units. There were supplies in the closets, so no room there and . The dish washer didn't work, needed to replace light bulbs and batteries for the TV remotes and maybe up date the main TV. If there was a problem, it was handled quickly. Thanks for a wonderful stay. ##### Verified traveller Stayed 7 nights in May 2018