Title: Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=108426628&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! Seafront with water park, near Beach Park at Isla Blanca ## Photo gallery for Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! ![TV, DVD player - Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! (South Padre Island)](https://images.trvl-media.com/lodging/109000000/108430000/108426700/108426628/7ac989b1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! (South Padre Island)](https://images.trvl-media.com/lodging/109000000/108430000/108426700/108426628/a3c94ec6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, DVD player - Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! (South Padre Island)](https://images.trvl-media.com/lodging/109000000/108430000/108426700/108426628/a568216b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! (South Padre Island)](https://images.trvl-media.com/lodging/109000000/108430000/108426700/108426628/65129db5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, iron/ironing board, WiFi, bed sheets - Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! (South Padre Island)](https://images.trvl-media.com/lodging/109000000/108430000/108426700/108426628/b79de077.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Located in the heart of South Padre Island, Saida Towers offers a perfect blend of relaxation and recreation. Enjoy direct beach access, 3 pools, and 3 hot tubs while taking in the stunning views from your balcony on the 14th floor. This condo features a fully equipped kitchen with a washer/dryer unit for added convenience. ## Reviews 9.4 Exceptional ### Entire condo 2 bedrooms2 bathroomsSleeps 81100 sq ft ## Popular amenities - Hot tub - Dryer - Beach view - Washer - Pool - Kitchen ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! 2 Bedroom Condo with Impressive Views of Beach and Paradise Resort Complex with an Array of Amenities, Sleep Capacity 8 \*Primary Bedroom - King Bed-Sized w Ensuite Shower Tub Combo \*Guest Bedroom - 2 Queen-Sized Beds \*1 Sofa Sleeper \*Guest Bathroom - Full Bath with Shower Tub Combo \*This vacation home is located on the 14th floor PREMIUM FEATURES & AMENITIES \*Wi-Fi - Laptop and gaming console-friendly WELCOME TO OUR VACATION HOME This condo will make waves during your next vacation. It's in an amazing resort with plenty of amenities and beachfront access. Our playful themes are perfect for a casual family getaway. The primary bedroom includes an ensuite bathroom, a closet, and a flat-screen TV. Our home has a fully equipped kitchen and a TV in the living space. Ours is a great, economical vacation home. We focus on offering a clean, comfortable, and affordable vacation home without the pomp of pricier digs. We feel that providing the home at such a great rate and with accurate photos makes our guests happy and refreshed. We want to offer a beautiful beach view and make it affordable. We hope you'll make yourself right at home. \*3 Pools & 3 Hot Tubs, poolside drink & snack bar. \*View of the tropical grounds, tennis courts, and pools. \*Direct beach access with a rinse station \*Beachfront resort \*14th floor IMPORTANT FEATURES \*2 Bedrooms: 1 King, 2 Queens \*Sofa Bed \*Sleep Capacity: 8 \*Bathrooms: 2 \*Fully Equipped Kitchen \*Furnished Balcony \*In-unit washer/dryer \* Only 1 vehicle is allowed in the gated area and must have a parking permit displayed WELCOME TO SAIDA TOWERS Welcome to Saida Towers, South Padre Island's premier beachfront social resort. It has 3 pools, 3 hot tubs, a kiddie pool, an outdoor drink and snack bar, tennis courts, a shuffleboard court, and direct beach access. All this is wrapped in tropical grounds bordered by award-winning restored dunes and white-sand beaches. Seasonally, there are on-site rentals for tennis and shuffleboard equipment and chair and umbrella rentals on the sand. Saida Towers is within walking distance of shopping centers, restaurants, and activities. Saida Towers has everything you look for in a beachfront resort rental. RESORT FEATURES \*3 Pools (1 seasonally heated) \*1 unheated hot tub marked as kiddie pool \*3 Hot tubs \*Poolside lounge areas \*Direct beach access with rinse station \*4 tennis courts \*Shuffleboard \*Seasonal equipment rentals \*Seasonal chair and umbrella rentals \*Elevators \*Coin-operated laundry facility \*Gated Parking \*On-site security \*Electric and gas grilling permitted; charcoal grilling is not allowed POLICIES & INFO \-We strictly enforce guest capacity. \-This rental is family-friendly and non-smoking. \-Professionally laundered and sanitized linens may be exchanged for free on the east side of our off-site Guest Welcome Center from 11 a.m. to 3 p.m. \-Laundry detergent and sofa sleeper linens are available upon request at our off-site Guest Welcome Center. DISCLAIMERS \-We strive to present current, accurate photos and listing descriptions but cannot guarantee 100% accuracy. \-Our staff works diligently to maintain sanitation and inventory; however, if you find something lacking or would like to provide feedback, please reach out so we may promptly address your concerns. RESORT FEES All reservations with stay dates from March 4th to April 4th require a one-time per-person Resort Fee of $33. The Resort Fee is required for all guests from 10 years of age to 32. Guests aged 9 and under are exempt. Guests aged 33 and older are exempt. Please notify us of the number of guests in your group for whom the resort fee will apply. The resort fee will be applied to the reservation and paid with the final payment 30 days before arrival. The Resort Fee does not apply to any other time of the year. The City of South Padre Island License Number is 2024-0560. ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the condo: WiFi ### Kitchen - Coffee/tea maker - Dishwasher - Hob - Microwave - Refrigerator - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Towels provided ### Entertainment - DVD player - TV with cable/satellite channels ### Outdoor areas - Balcony ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property - Note from host: Smoking is Prohibited in this Vacation Home. ### Services and conveniences - Iron/ironing board ### Location highlights - Near a hospital - Near an outlet shopping centre - Near the bay - Near the marina - Near the ocean - On the waterfront ### Things to do - Water park - Birdwatching nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Hunting nearby - Jet skiing nearby - Kayaking nearby - Sailing nearby - Scuba diving nearby - Snorkelling nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Water tubing nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Property located in a resort - Unit size: 1,100 square feet ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/66000000/65940000/65931400/65931357/f1ac735b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saida II 402 - You won't believe the Exquisite Ocean Views from inside the Condo and Private Balcony (Pets are not allowed) South Padre Island - Sea view - Pool - Hot tub - Air conditioning 9.6 Exceptional 41 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=65931357&PinnedHotelID=65931357&HadPinnedHotel=true®ionId=-1&adults=2) ![Condo, Multiple Beds, Patio, Pool View | Private kitchen | Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/78000000/77850000/77841800/77841721/8247238d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Campeche Triplex Unit A South Padre Island - Kitchen - Washer - Dryer - Parking included 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=77841721&PinnedHotelID=77841721&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/93000000/92360000/92352900/92352878/ef9319fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquarius 706 - Casual Luxury;Beachfront Amenities;Private balcony South Padre Island - Sea view - Pool - Hot tub - Air conditioning 8.2 Very good 99 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=92352878&PinnedHotelID=92352878&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/22000000/21680000/21678800/21678750/88069a4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquarius 602 - Classic vibes;Casual ambiance;Beachfront amenities South Padre Island - Pool - Hot tub - Air conditioning - Laundry 7.6 Good 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=21678750&PinnedHotelID=21678750&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bedrooms, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/110000000/110000000/109999500/109999426/cd0c8d90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern 3-bedroom beach condo with gulf view - central AC North End - Sea view - Pool - Kitchen - Washer 9.2 Wonderful 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=109999426&PinnedHotelID=109999426&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/99000000/98090000/98089100/98089095/f46d3157.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Rosita South Padre Island - Kitchen - Washer - Dryer - Pet-friendly [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=98089095&PinnedHotelID=98089095&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/67000000/66880000/66877200/66877123/8183c063.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amazing Views! Gated, Sleeps 6, 2 Pools, hot tub, beach chairs/towels & toys! North End - Sea view - Pool - Hot tub - Kitchen 9.8 Exceptional 115 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=66877123&PinnedHotelID=66877123&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/22000000/21660000/21658300/21658293/e5eb7512.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newly renovated, dog-friendly, waterfront condo with pool/hot tub & beach access North End - Sea view - Hot tub - Kitchen - Washer 8.8 Excellent 62 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=21658293&PinnedHotelID=21658293&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/77000000/76720000/76710500/76710420/f349ce0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saida I 506 - End Unit, Closest to the Beach, Large Balcony, Full Kitchen, Sleeps 6 South Padre Island - Sea view - Hot tub - Kitchen - Air conditioning 9.0 Wonderful 22 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=76710420&PinnedHotelID=76710420&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, DVD player](https://images.trvl-media.com/lodging/39000000/38370000/38362000/38361996/3c70c458.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seagull 202 - Quiet Beachfront Hideaway with Endless Ocean Views, Swimming Pool, Spa, Washer/Dryer South Padre Island - Sea view - Pool - Hot tub - Kitchen 9.6 Exceptional 30 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=38361996&PinnedHotelID=38361996&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed Note from host: Pets are Not Allowed in this Vacation Home. ### Children and extra beds Children are welcome Note from host: Children are welcome at any of our Vacation Homes. ### Events No events allowed Events or Parties are Not Allowed at this home. ### Smoking Smoking is not permitted Smoking is Prohibited in this Vacation Home. ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Note from host: Events or Parties are Not Allowed at this home. Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 174114 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.08733%2C-97.16247&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HtZDBNqT80k-EUC7Bi50-nG1OZc=) South Padre Island, TX #### What's nearby - South Padre Island Beach \- 15 min walk \- 0.8 miles - Queen Isabella State Fishing Pier \- 19 min walk \- 1.0 mile - Isla Blanca Park \- 3 min drive \- 1.2 miles - Beach Park at Isla Blanca \- 3 min drive \- 1.2 miles - Isla Blanca Beach \- 4 min drive \- 1.7 miles #### Getting around - Brownsville, TX (BRO-Brownsville-South Padre Island Intl.) - 42 min drive #### Restaurants - ‪McDonald's - ‬8 min walk - ‪Longboard - ‬19 min walk - ‪Landshark - ‬12 min walk - ‪Daddy's Cajun Kitchen - ‬16 min walk - ‪Nautico Island Grill - ‬12 min walk ## Frequently asked questions ### Does Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! have a pool? ### Is Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! pet-friendly? ### What time is check-in at Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You!? ### What time is check-out at Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You!? ### Where is Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Saida Royale 142/143 - Premier Location with Breathtaking Ocean Views. The Only Thing Missing is You! Reviews ## Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 16 8 - Good 4 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ### 9.0/10 Cleanliness ### 10/10 Amenities ### 10/10 Property conditions & facilities ### 10/10 Eco-friendliness ## Reviews ### 8/10 Good #### Bullard Media Group,LLC B. 29 Aug 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Beach view, multiple pools, very clean. ##### Bullard Media Group,LLC B. Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Katelyn B. 18 Aug 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Very easy check in and check out. The room was super comfortable and homey and has great views! We loved all of the details, as well as the amenities included! Would definitely rebook this condo!! ##### Katelyn B. Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Claudia G. 12 Jul 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Vacay! We had a wonderful time. Everythung was clean and organized. The staff was very friendly. Easy check in and easy checkout. ##### Claudia G. Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Randall D. 29 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Location We enjoyed the stay. The condo was in good condition, much better than others in the building with good upgrades. ##### Randall D. Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Jason M. 5 Sept 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Overall the experience was great! Only complaint would be the fact floor were so sandy and no vacuum for us to clean them. Also a mop and bucket would be nice along with vacuum so we can clean up with any small mess we may have made. We swept and did all laundry daily. Would definitely return just suggestions on what I would do if it was my place. Again thank you for a fun family vacation in your beautiful neck of the woods . ##### Jason M. Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Becca 2 Jul 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect Beach Stay The condo had a great beachy vibe and was well appointed with necessary kitchen cookware (including metric measuring). We enjoyed coffee on the patio each morning and slept comfortably each night. It was the perfect amount of space for 4 of us to spread out. Especially appreciate the additional excursions sent for us to consider, since we didn't know the area. Check in and out instructions were clear and easy. Many thanks for a memorable trip! ##### Becca Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Rebecca M. 26 Jul 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy The resort was nice, the parking was horrible but we went during midsummer when everyone normally goes. The apt smelled moldy but what can you say, its super humid out there!!! ##### Rebecca M. Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Jamie R. 29 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Saida This is a great property! We had a great time! Very clean, pics are exactly what u get. We would definitely recommend this condo. We always stay at a saida property but never this condo. It is the nicest one we have had in 9 years. (They were all great not taking bad this was just the best one so far) very secure safe property with plenty to do rite there on the grounds. Thank u for a great relaxing week!! ![View from the balcony ](https://a.travel-assets.com/ugc/hotel-reviews/6c44c13b-3fac-4fdd-86eb-a496a574804d-1748558444242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jamie R. Stayed 5 nights in May 2025 ### 10/10 Excellent #### Space N'Out \_. 16 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Starbase getaway Great property, perfect view of starbase. Plenty of things to do within walking distance. Will stay again! ##### Space N'Out \_. Stayed 6 nights in Dec 2024 ### 8/10 Good #### Joni C. 29 Jul 2025 Liked: Check-in, communication, location, listing accuracy We thought the condo was nicely furnished, the beds and linens were also nice. The kitchen was well stocked and everything we needed worked fine. Now for the not so nice - the bathrooms had not been cleaned or sanitized, with the primary one full of hair. We called but were told no one could come till the next day. Not a great start to our stay. The balcony was really small with too much furniture. Not one of the best VRBO rentals but we still had a great time. ##### Joni C. Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Tanya C. 11 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing stay can’t wait to go back!! Had an amazing time. The condo was amazing and beautiful, by far the most kitchen and bedding available from most other rentals I have stayed in. The easiest by far check out/clean up process . Will definitely stay there again. Wish the towel exchange would have been on property but other then that 5STARS ##### Tanya C. Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Julie H. 19 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Vacation The views from the balcony are amazing! The bed was very comfy. Everything was wonderful! My husband and I had a nice relaxing vacation. The condo has everything you need and the rental company was great! They made check in really easy and everyone was really nice. Will definitely come back! ##### Julie H. Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Christine O. 23 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place & location This is my second stay in the Saida Royale complex and first time in this unit. The complex is older, like many in S. Padre but we really like it. Three pools, hot tubs, tiki hut, pickleball court and all on the beach! Lots of restaurants close by.The unit is great as the 2 bdrm/2 bath gives my friend and I our own spaces. The kitchen is well stocked and the place was very clean. The difference from this visit vs my last is this time I needed to check in w/ the property management company. It all went smooth just something to be aware of as it’s not on the property. Read the information that you receive because we also realize they didn’t provide any beach towels which the other unit I rented did so we made sure to bring some with us one nice thing that they did provide was some beach chairs which we did use.All in all the place worked out really great for our needs and we will definitely go back! ##### Christine O. Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Bill 7 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I had a problem with a remote and the front desk would not help in any way. Maybe some instructions on the counter for who to call if there is a problem. ##### Bill Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Amber B. 5 Jul 2025 Disliked: Cleanliness, check-in, communication, listing accuracy #### Dirty rooms and poor customer service. We stayed here June 16-20th. When we showed up to the property we noticed instantly how poorly our room was cleaned. There was food smeared on a wall in one of the rooms. There was blood on the toilet seat. They swept but only in the open areas. It was clear they did not mop. There was tons of dirty spots on the floor. We called customer service. They said the cleaning crew was off for the and they they’d try to find a room to accommodate our group size (there was 7 of us) until the could come back in the morning. They couldn’t find anything so they offered a refund for a night. We agreed that would be fine. The next morning the cleaner came back and all she did was wipe the wall down and one spot on the floor. We called and asked for a manager to come in with the cleaning crew so we could show them what the missed. No one ever showed up. We felt like we were stuck there because we were with another family. I also didn’t want to run the risk of being told they would refund us and spending more money on a place to stay and then not getting my refund. I’m glad i listened to that feeling because getting them to refund us on the one night has been a nightmare. Every time we’ve called and want to speak to a manger he’s gone, he’s at lunch, he’s any where but in the office doing his job. The main reason i picked this room is because it had a 10/10 on the reviews for cleanliness. The customer service has been ridiculous. ![](https://a.travel-assets.com/ugc/hotel-reviews/784d68ac-0161-41c1-9ed5-352ec3a1007f-1751756164891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The dirty floor pics were just to prove that there was no way they could have mopped.](https://a.travel-assets.com/ugc/hotel-reviews/0017f65e-4a88-45fd-b26b-17c5968986c7-1751756165264.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5b1a2ad0-46ca-4138-b6da-a7705fd1bc3b-1751756164930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/265660e1-39cb-4f68-96ec-f37f7aa53c6f-1751756164521.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amber B. Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Karen J. 9 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Delightful Beach, great pools and fab beds in the condo. And a tiki bar poolside! We had a great time. The place was exactly what it promised. Thank you ##### Karen J. 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