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Great location , staff and hotel

Loved our stay at Hotel Kabuki! Friendly staff made us feel right at home. Stylish boutique atmosphere. Excellent gym. Location is fantastic — great food, shops, and culture just steps away.

The hotel was in the perfect location for the fisherman’s wharf and Pier 39 so great to just wander around and take in the sights. The hotel itself was top notch, lovely industrial decor, well kept and lots of lovely touches like a courtyard to sit in the sun, water machines, fresh tea and coffee and biscuits in the morning, lots of board games to play in the lobby and Aveda products in the bathroom. Staff were very friendly and helpful. Valet parking is expensive but we found a 24 hour parking...

Great location free breakfast great

Room was comfortable, clean and well appointed. Hotel is in a great location for all the sights. Staff are friendly and helpful. Happy hour is a great addition. Only improvement needed is the shower!

Stayed here in 2010 and enjoyed the hotel very much..return visit was equally if not more enjoyable! We missed the clock tower bar due to renovations however the temporary bar was fine serving excellent cocktails and bar snacks, would highly recommend the burgers. We had a king room on 28th floor, it was very spacious and immaculate. All staff extremely helpful and attentive. Would highly recommend.

First time stay at this hotel. Great location. Great public transport almost on doorstep. Great customer service at front desk. Al at the bar was excellent and gave some great tips on getting about. We were in Room 504, and had a view of Alcatraz and the Bay Bridge. We asked for a mini fridge and coffee making facilities, and by the time we got back from our trip for dinner, they were set up in our room for us. Bed was very comfortable. Will definitely stay here again.

Great hotel , with character. Good location, friendly staff.

Great location.

Amazing

the credit card machine was not working properly at checkin- instead of trying to resolve it the host was acting like it was my cards that were not working.

This is a great hotel in a very central location for many of San Francisco's attractions. The views of the bridges, city and Bay are stunning. The staff are super friendly and extremely helpful. Especially the guys on Concierge (Brian and Mike) helped book tours and great restaurants. Using the house car to go places really useful so overall we had a great stay.

This is a brilliant place to stay in San Francisco, really central location, the rooms are very comfortable & the staff are really helpful. Definitely recommend staying here!

A wonderful stay at The Waters Edge. Comfortable and clean room with all the extras you expect and more. Coffee, tea and water available all day. Great choice of breakfast delivered to your door in the morning to eat in your room or on the lovely deck at the back of the hotel overlooking the yachts, the bay and San Fransisco in the distance. Every evening from 5 to 7 your are treated to a selection of wines and cheeses. We loved our stay, it’s a real home from home.