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"Just not convenient to walk around"

"Check in was terrible, the rep who greeted us was rude and not attentive at all. He gave is a room that was completely dirty and not fixed or ready for check in. The bed was a mess, coffee and food on the floor, apparently was never cleaned after check out but was given to us. When we came back down stairs to complain and let them know, we were told to wait and were waiting for almost 30 minutes until the manager came to help us. They gave us a new room and he “upgraded” us to a closer room instead of us walking another 15 minutes again to where the original room was. The new room was not much better, bathroom looked dirtyand the tv stand was full of dust. This was our 20th anniversary very quick getaway weekend and by the time we got to go to the room it was almost 2 hours after arrival. It was a very unpleasant and unnecessary experience. Don’t believe we will be returning or recommending. "

"I didn't appreciate walking in the room and finding an empty bottle of lotion from previous occupants and tge toilet had remnants of someone's excrement along with yellow stains that came up easily on the base of the toilet which I felt was urine."

"Check in took longer and stressful, long lines and none of the online check was working. There should be same lift or elevator for all floors but for each floor we have to take different elevators. That was not comfortable at all. "

"The front desk staff was pleasant and very helpful. Specifically Edwin assisted in making Mother's Day check-in and experience very enjoyable."

"The live music is next to the check-in counter, so prepare to scream back and forth to get checked in. The room smelled strongly like an ashtray from 1985, which seemed like the last time it was cleaned. We payed for a room with a view, but the filthy windows were more impressive than the view itself. Blankets were like sand paper. Room service was friendly. Front desk was friendly as well. Just a really overpriced gross hotel. "

"Very nice stay the front desk staff it was very helpful and help to resolved all questions wry fast and polite, I’ll back to this properly again."

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