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Sugar Beach, A Viceroy Resort

Photo gallery for Sugar Beach, A Viceroy Resort

Featured image
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, pool loungers

Overview of Sugar Beach, A Viceroy Resort

VIP Access

Sugar Beach, A Viceroy Resort

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Val des Pitons, Soufrière

Explore the area

  • Popular LocationJalousie Beach3 min walk
  • Popular LocationPetit Piton11 min walk
  • AirportVieux Fort (UVF-Hewanorra Intl.)36 min drive
  • Popular LocationMarigot Bay39 min drive

Choose dates to view prices

About this area

Soufrière

Located in Soufrière, Sugar Beach, A Viceroy Resort is on the beach. Soufriere Estate Diamond Botanical Gardens and Mankote Mangrove are local attractions and those in the mood for shopping can visit Zaka Art Cafe and Choiseul Arts and Crafts Centre. Take the opportunity to explore the area for outdoor excitement like mountain biking.

What's nearby

  • Jalousie Beach - 3 min walk
  • Piton Falls - 10 min walk
  • Petit Piton - 11 min walk
  • Tet Paul Nature Trail - 10 min drive
  • Marigot Bay - 39 min drive

Restaurants

  • Bayside — 1 min walk
  • Bayside restaurant - 3 min walk
  • Martha's Tables - 4 min drive
  • Mango Tree Restaurant - 6 min drive
  • Zaka Art Cafe - 8 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 36 min drive

About this property

Sugar Beach, A Viceroy Resort

5-star beach resort with a full-service spa
At Sugar Beach, A Viceroy Resort, hit the beach, dine on-site at the restaurant or enjoy a drink at one of the resort's 2 beach bars. All 96 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and flat-screen TVs with satellite channels. Other amenities available to guests include furnished patios, 24-hour room service and DVD players.
Sugar Beach, A Viceroy Resort offers 96 forms of accommodation with DVD players and minibars. Rooms open to furnished patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Soufrière resort provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rainforset Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 40.00 per person
  • 1 restaurant
  • 2 beach bars and 1 bar/lounge
  • 24-hour room service

Things to do

  • Aerobics classes
  • Beach volleyball
  • Billiards/pool table
  • Fishing
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis
  • Waterskiing
  • Windsurfing
  • Yoga classes

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Steam room

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished patio

More

  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 40.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Sugar Beach Viceroy
Sugar Beach, A Viceroy
Sugar Beach Viceroy Resort Soufriere
Sugar Beach Viceroy Soufriere
Viceroy Resort
Viceroy Resort Sugar Beach
Viceroy Sugar Beach
Jalousie Hilton
Sugar Beach, A Viceroy Resort Resort
Sugar Beach, A Viceroy Resort Soufriere
Jalousie Plantation St Lucia
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Sugar Beach, A Viceroy Resort Resort Soufriere

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 273 out of 364 reviews
5 - Excellent 75%
Rating 4 - Good. 62 out of 364 reviews
4 - Good 17%
Rating 3 - Okay. 15 out of 364 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 364 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 364 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property--a truly special location with excellent amenities and even better service. Truly a once in a lifetime experience.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with everything you can expect and more in a relaxing, luxury experience. Staff stood out most - everyone was so welcoming, efficient, knowledgeable. Our concierge/butler, Ms. Nayanka, was truly outstanding and elevated our experience, going above and beyond to help celebrate my husband's birthday. Restaurants (and bar areas) are all great - enough variety for all tastes. The updates to the resort this past summer/fall are fantastic (pool area, beachside cottages, large gym, Bayside restaurant)! Beach never crowded and with great setup and distance from each other; service beachside was excellent and attentive. Lots of water activities included; we did day time and night time snorkeling - loved it! Rainforest Spa is unique and a great way to kick off your stay; couples massage by 2 amazing masseuses for deep-tissue massages. And we visited the drive through Volcano and Sulphur Springs, only a 10-minute shuttle ride away - a must do. Overall, would not change a thing; this is a very special place. We will be back!
Stayed 4 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After getting married after many years of dating, we decided to treat ourselves to this beautiful resort on an island we had not been to yet. We are so glad we made the choice (and leap of faith) that we did because it couldn't have been better. We rented a Villa in the 900's for a week, one toward the end of "Bougainvillea drive", ultimately meaning that we had an absolutely incredible view. Every morning, we'd walk out to our private rear area and just sip coffee while admiring Petit Piton, which calmly towered over us. We could see Gros Piton when closer to our resort's beach, as well as when we participated in some watersports (think Paddleboarding). The "valley" in which Sugar Beach - especially our villa - was situated in is nearly breathtaking, no matter how many times you see it. The rear private area of our villa included a dip pool, lounge chairs with cabana, extended wooden deck for an even more expansive view, and an outdoor shower for quick rinses after excursions or trips from the beach. Overall, amenities in and at our villa were top-notch excluding the occasional minor maintenance item, which were quickly & kindly fixed upon our request to our butler. Service was great, *especially* from our butlers "Samaske" and "Siam". If I have mis-spelled, my apologies, because these two individuals made us feel right at home. They were sure to respect our privacy yet simultaneously cater to our every want & need, and we would never see them without big smiles on t
Stayed 7 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful places we have ever been and we travel quite a bit. It is stunning. The service is great. The only thing I think needs improving is the quality of the food and the menus. The food is priced very expensive and doesn’t live up to the rest of the resort.
Stayed 7 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with friendly and highly attentive staff. Responsible safety measures in place for both COVID and Zika (they have a can of deet bug spray in the room for you if you'd like to use it)<-big perks for anyone visiting during a babymoon. They gave us an incredible room upgrade to celebrate our babymoon and really took time to make sure it felt like a special experience/trip for us.
Stayed 8 nights in Nov 2021