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Overview of Uptown Guest House

Photo gallery

Guest reviews

1.9 / 5
8 reviews

Amenities

  • Free WiFi
  • Free parking
  • Laundry
  • 24/7 Front Desk

Map

Explore the area

Popular LocationSoufriere Volcano6 min drive
Popular LocationSulphur Springs6 min drive
RestaurantZaka Art Cafe4 min walk
AirportVieux Fort (UVF-Hewanorra Intl.)49 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Single Room

    Single Room

    Room amenities

    • Mountain view
    • Sleeps 1
    • 1 Single Bed
    More details
  • Standard Double Room

    Standard Double Room

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Soufrière

Located in Soufrière, Uptown Guest House is near the beach. The area's natural beauty can be seen at Anse Chastanet Beach and Soufriere Volcano.

Visit our Soufrière travel guide
Popular Location

What's nearby

  • Soufriere Volcano - 6 min drive
  • Sulphur Springs - 6 min drive
  • Tet Paul Nature Trail - 7 min drive
  • Petit Piton - 10 min drive
  • Anse Chastanet Beach - 14 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 49 min drive

Restaurants

  • Zaka Art Cafe - 4 min walk

About this property

Uptown Guest House

3-star guesthouse near Anse Chastanet Beach
This smoke-free guesthouse features dry cleaning, a 24-hour front desk and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. All 8 rooms offer complimentary wireless Internet access, showers and free toiletries.
Uptown Guest House offers 8 forms of accommodation with free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)

Family friendly

Dry-cleaning service

Guest services

24-hour front desk
Dry-cleaning service

Languages spoken

English

Outdoors

Garden
Picnic area
Terrace

More

Smoke-free property

Room amenities

Bathroom

Free toiletries
Shower

Policies

Check-in

Check-in between noon - 7 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types accepted at this property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 65 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • Uptown Guest House Hotel Soufriere
  • Uptown Guest House Hotel
  • Uptown Guest House Soufriere
  • Uptown Guest House
  • Uptown Guest House St. Lucia/Soufriere
  • Uptown Soufriere
  • Uptown Guest House Soufriere
  • Uptown Guest House Guesthouse
  • Uptown Guest House Guesthouse Soufriere
All reviews

Guest reviews

1.9

Guest rating

5 - Excellent
0
4 - Good
0
3 - Okay
2
2 - Mediocre
3
1 - Poor
3
2.1
Cleanliness
2.4
Service and Staff
3.0
Amenities
1.6
Property condition

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities

The website promised breakfast was included and it was not and unexpectedly we had to pay at the hotel instead of paying online. Both of these came as a surprise but luckily we had enough cash to pay. Don't expect a lot from here just a place to crash over night.

Stayed 1 night in Feb 2019

3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2019

    1/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Very dissapointed

    Don't go there. The room looks horrible.

    Stayed 2 nights in Aug 2017

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Bad bed, bad pillows, not welcoming owners

    Room was advertised as it had a fridge. But upon arrival I found out it wasn't true. Andria, the owner, treated me like it was my fault. She said she's never mentioned a fridge in her ad; that website misled me; that a room for $45US couldn't have a fridge. I found her attitude as a rude one. I said her it was the issue between her and website and asked not to get me involved on this. She kept me in the waiting area for a half hour. Eventually she allowed me to keep my food in the fridge in the kitchen. I was on vacation and having unexpected problems made me feel bad. The bed and pillows were very bad, I couldn't sleep well. I like cooking. As I didn't order anything from them Andrea and her husband treated me with sarcasm. At the end, my flight back home was cancelled due to a winter storm. I didn't wan't stay there anymore and decided to move out to another place which is twice more expensive as I realized that cheap is not good. When in the morning I asked Andria and her husband if I could check out at noon, they both said it was OK. Her husband offered me a ride to airport. When I said my flight has been cancelled and I'm going to another place, they both changed their minds and asked me to check out at 11am. When I asked him to take me to a bus stop that's 0.7 miles away only, he asked $20. We agreed on $15. Nothing except money is important for these people. 4 out of 6 rooms were empty. The location is good but owners aren't.

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Disappointed Customer

    I was very disappointed with the condition of the room. The entrance door was like a sun door with space between the door boards. In my opinion this was not worth the price I paid and will never recommend this place to anyone. Disappointed.