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Reviews of The Fullerton Hotel Singapore

5 out of 5
The Fullerton Hotel Singapore
1 Fullerton Square, Singapore

Reviews

9.4

Exceptional

Rating 10 - Excellent. 799 out of 1005 reviews" "
Rating 8 - Good. 146 out of 1005 reviews" "
Rating 6 - Okay. 33 out of 1005 reviews" "
Rating 4 - Poor. 15 out of 1005 reviews" "
Rating 2 - Terrible. 12 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Iris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely fantastic in every way! It's difficult to imagine how it could be improved. I'm already looking forward to my next visit!
Stayed 9 nights in May 2024

10/10 Excellent

Gail H.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always wonderful to walk into the front door of the Fullerton especially after a long trip. A beautiful large hotel with a botuque feel. And walk out the door to an excellent Asian cultural museum and a fun walk around the lake to great seafood meal.
Stayed 1 night in May 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Gail H,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

10/10 Excellent

AntonioMartin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear AntonioMartin,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Elaine,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness and friendly and efficient staff
Stayed 5 nights in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Patrick,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Maryna Bilyk and Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Maryna Bilyk and Alex,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Colin M

Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest hotels I’ve ever stayed at Breakfast buffet was great with anything that you could ever want.
Stayed 1 night in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Colin M,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Donald,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

4/10 Poor

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was so long.
Stayed 1 night in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Glenn,Thank you for having taken the time to share your recent experience with us.Our guests’ satisfaction is of utmost importance and your feedback will help us to continuously improve the experience for all our valued guests.We look forward to the pleasure of welcoming you back for another visit.

8/10 Good

Mark, Ingram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Just had one issue with breakfast serve who was too busy for us.
Stayed 3 nights in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Mark,Thank you for having taken the time to share your recent experience with us.Our guests’ satisfaction is of utmost importance and your feedback will help us to continuously improve the experience for all our valued guests.We look forward to the pleasure of welcoming you back for another visit.

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful room to view Marine Bay! Walking distance to nearby for everything. Delicious breakfast and amazing afternoon high tea. Very friendly and passionate reception staff.
Stayed 1 night in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Yue,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

10/10 Excellent

Jacqueline, Beaumaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Jacqueline,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Blake

Stayed 2 nights in Apr 2024

10/10 Excellent

Songchun

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024
Response from Gino Tan, Country General Manager on 19 Apr 2024
Dear Songchun,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

raffi

Stayed 2 nights in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Raffi,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Gisele, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay we’ve had and we’ve been to a lot! Highly recommend it for a full vacation experience from a very attentive and friendly staff that pays attention to the smallest detail that might make you happier to the beautiful grounds and top notch cleanliness. We enjoyed our stay so much we wanna go back to Singapore that is 22 hours away flying !
Stayed 3 nights in Apr 2024
Response from Gino Tan, Country General Manager on 19 Apr 2024
Dear Gisele,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, if j go to Singapore again I will be staying at the Fullerton!
Stayed 3 nights in Apr 2024
Response from Gino Tan, Country General Manager on 19 Apr 2024
Dear Lucy,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Gino Tan on 11 Apr 2024
Dear Nikita, thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience! We look forward to the pleasure of welcoming you back for another memorable stay. Yours sincerely, Gino Tan - Country General Manager

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Very nice in-room amenities. Hair dryer very potent (unexpected in a good way). Comfortable beds. Very friendly staff. In property currency exchange machine.
Stayed 4 nights in Apr 2024
Response from Gino Tan, Country General Manager on 19 Apr 2024
Dear Ana Maria,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

DAVID

Stayed 1 night in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear David,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at.
Stayed 3 nights in Mar 2024
Response from Gino Tan, Country General Manager on 9 Apr 2024
Dear Jennifer,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to tour Singapore. Close to a subway station and walkable to lots of sightseeing areas.
Stayed 1 night in Mar 2024
Response from Gino Tan, Country General Manager on 9 Apr 2024
Dear Denise,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Gino Tan, Country General Manager on 9 Apr 2024
Dear Rebecca,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Qing Chang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old hotel but equipped w the latest washlet & gym. Food is delicious. Very nice staff, especially restaurant manager limakumar (sorry i forgot the name) ~
Stayed 1 night in Mar 2024
Response from Gino Tan, Country General Manager on 9 Apr 2024
Dear Qing Chang,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Jayne Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property us a stunning former Post Office which has been transformed into a stunning hotel with unique views and luxurious accommodation . The good is also outstanding.
Stayed 1 night in Mar 2024
Response from Gino Tan, Country General Manager on 9 Apr 2024
Dear Jayne Anne,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, wonderful stay
Stayed 2 nights in Mar 2024
Response from Gino Tan, Country General Manager on 9 Apr 2024
Dear Kate,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the hotel. First rate all the way. Staff was courteous and kind!
Stayed 6 nights in Mar 2024
Response from Gino Tan, Country General Manager on 20 Mar 2024
Dear Lolita,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

10/10 Excellent

jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 3 nights in Mar 2024
Response from Gino Tan, Country General Manager on 19 Mar 2024
Dear Jacqueline,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for our needs
Stayed 1 night in Mar 2024
Response from Gino Tan, Country General Manager on 13 Mar 2024
Dear Matthew,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel w a lot of varieties for breakfast, will return one day.
Stayed 2 nights in Feb 2024
Response from Gino Tan, Country General Manager on 13 Mar 2024
Dear Marina,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Fabulous, helpful concierge and bellhops.
Stayed 5 nights in Feb 2024
Response from Gino Tan, Country General Manager on 4 Mar 2024
Dear Susan,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay in every way. One of our favourite hotels world wide.
Stayed 7 nights in Feb 2024
Response from Gino Tan, Country General Manager on 28 Feb 2024
Dear Brian,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and history
Stayed 1 night in Feb 2024
Response from Gino Tan, Country General Manager on 28 Feb 2024
Dear Corey,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

8/10 Good

Alexandros

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property but needs renovation
Stayed 4 nights in Feb 2024
Response from Gino Tan, Country General Manager on 28 Feb 2024
Dear Alexandros,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. They are very customer service oriented, and were very accommodating to us.
Stayed 3 nights in Feb 2024
Response from Gino Tan, Country General Manager on 21 Feb 2024
Dear Jeff,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

kirpal

Travelled with family
Liked: Property conditions & facilities
Very beautiful
Stayed 2 nights in Feb 2024
Response from Gino Tan, Country General Manager on 16 Feb 2024
Dear Kirpal,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Robin

Travelled with partner
Great location and heritage
Stayed 3 nights in Feb 2024
Response from Gino Tan, Country General Manager on 7 Feb 2024
Dear Robin,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel :)
This hotel was the perfect choice for our first visit to Singapore. The staff are friendly, polite and extremely professional. The room was the perfect size, the beds were the most comfortable and bathrooms are spacious and beautiful. The buffet breakfast was comprehensive and the atmosphere was relaxing and inviting. The lobby area, is always busy with customers having high tea, or having some of the delicious cakes and listening to live harp music, which was lovely. The hotel also had a currency exchange machine which is very convenient. Hop-on-hop of bus is located at the hotel's door step, which was super handy for tourists and taxis are readily accessible (eg Marina bay sands and garden by the bays are a few minutes drive). Several locals and taxi drivers told us that the Fullerton hotel is considered a 6 star hotel in Singapore, and we could see why :)
Stayed 5 nights in Jan 2024
Response from Gino Tan, Country General Manager on 6 Feb 2024
Dear Noor, Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and have traveled the world for more than 40 years and have stayed at some of the most iconic, historic, and most beautiful properties around the globe. The Fullerton is easily one of the most amazing properties we have ever had the pleasure of visiting, top tier in every way and in every category. 6 star property and 6 star experience. We will be back!
Stayed 1 night in Feb 2024

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Gino Tan, Country General Manager on 5 Feb 2024
Dear Rosie,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Gino Tan, Country General Manager on 5 Feb 2024
Dear Olivia,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful place with a rich history!
Stayed 3 nights in Jan 2024
Response from Gino Tan, Country General Manager on 5 Feb 2024
Dear Mark,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

8/10 Good

Alton

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
There were some cleanliness issues with our bathroom that were remedied quickly with the assistance and personal involvement of management staff that demonstrated the quality of the service and care provided by this hotel.
Stayed 4 nights in Jan 2024
Response from Gino Tan, Country General Manager on 5 Feb 2024
Dear Alton,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

8/10 Good

Matt

Travelled with family
Liked: Staff & service, room comfort
Hi there, we loved our stay at the Fullerton as the location and the history of the hotel are amazing. I will say though one of the rooms we had did have a really strong smell of damp that was overpowering and something for you to be aware of.
Stayed 3 nights in Dec 2023
Response from Gino Tan, Country General Manager on 2 Feb 2024
Dear Matt,Thank you for having taken the time to share your recent experience with us.Our guests’ satisfaction is of utmost importance and your feedback will help us to continuously improve the experience for all our valued guests.We look forward to the pleasure of welcoming you back for another visit.

10/10 Excellent

SARAH, Centerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience 👍
Stayed 2 nights in Jan 2024
Response from Gino Tan, Country General Manager on 2 Feb 2024
Dear Sarah,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Evan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Gino Tan, Country General Manager on 29 Jan 2024
Dear Evan,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024
Response from Gino Tan, Country General Manager on 29 Jan 2024
Dear David,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
One of the best hotels I have stayed.
Stayed 2 nights in Jan 2024
Response from Gino Tan, Country General Manager on 29 Jan 2024
Dear Ralph,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Gino Tan, Country General Manager on 22 Jan 2024
Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.