Ratings based on 805 Verified Reviews

4.0 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Families
by A verified traveller

Good hotel choice in Singapore!

Posted 03-Jan-2017
Pros: Good customer service. Handy phone is a great concept!
Cons: Better rate for repeat customers
Location: Great location to shops and food
Walking distance to shops and food! Good concierge service re taxis. Good customer service overall. Book tours at tour desk prior to checkout and can be charged to room otherwise you have to pay in cash. Can negotiate better rates at tour desk.
5out of 5
Recommended
for Everyone
by A verified traveller from Kuching, Sarawak.

Great Hotel at Orchard Road

Posted 21-Dec-2016
Pros: Comfy bed, Reasonable sized rooms compared to other similar range of hotels. Got bathtub, nice amenities.
Cons: Need to change the carpet in the room, looks a bit old and used thoroughly.
Location: Located at Orchard Road, walking distance to a massive range of shopping complex at the area. Also, near to the MRT station Dobby Ghaut and Somerset.
Located at Orchard Road, greeted by friendly hotel staffs, smooth check in process, stunning lobby. Room is spacious for its price compared to other similar range of hotels. Comfy beds, great amenities and the most special treat for me is that they provide a smartphone in the room where we can use during our stay period equipped with free calls and free data for internet. Bathroom is nice, even got a bathtub. Easy access to great varieties of shopping malls at Orchard road by walking and near to two MRT station, Dobby Ghaut to the left (Plaza Singapura) or Somerset to the right. Right in front of the hotel is a Bus Station. Just some small drawbacks, the Concorde mall below is fairly empty and you might need umbrella if it rains when you are walking to the next door malls (no roofed areas). Overall, very nice place to stay.
3out of 5
Recommended
for Everyone
by A verified traveller from f

シャワー

Posted 19-Dec-2016
シャワーが高くて背の低い人には向きません。しかし、全部屋ではなさそう。ホース付きシャワーが付いてる部屋もあるようです。
4out of 5
Recommended
for Everyone
by A verified traveller from 日本

騒音

Posted 04-Dec-2016
泊まった時のタイミングですが、工事をされていて終始昼夜音になやまされました。 立地は良かったです。 清潔にされていました。
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Dec-2016
Good location close to Plaza Singapura. Very spacious room and nice and clean. Staff were very helpful. Will definitely stay at this hotel again!
4out of 5
Recommended
for Everyone
by A verified traveller from Queensland . Australia

Nice hotel on Orchard Road.

Posted 23-Nov-2016
Pros: Friendly staff. Great location.
Cons: Balconies ( more of a terrace ) not separated from other rooms. Outdoor table & chairs would be good.
Location: Fantastic location with everything you could want close by. Easy train & bus access made it easy to explore other areas.
Great location with bus at front door and 2 train stations close by. Heaps of food choices on offer within walking distance and good price ranges to suit any budget. Lots of shopping within walking distance. Very safe location for solo female travellers. Hotel staff helpful, particularly tour desk operator. Would stay here again because it was such easy access to everything. I upgraded to exec room with balcony which gave a bit more space ( no outdoor table & chairs though ) and was useful because I smoke. Hotel caters to business travellers ( but suitable for anyone ) and provides free smartphone for your stay and free wi-fi.
3out of 5
by A verified traveller from London

Building works on 8th Floor

Posted 21-Nov-2016
Pros: The staff were generally most helpful, especially the concierge.
Cons: Informing visitors in advance of building works within the hotel. Teaching Chinese visitors to Singapore what manners and etiquette really mean.
Location: It is on Orchard Road, that is all you need to know.
Reception told me that building work was ongoing on 8th Floor, then gave me a Room on 8th floor, not happy........... No Lifeguard at outdoor swimming pool, but doubt that it would have stopped 2 Chinese gentlemen emptying everything that was in their noses and throats into the pool whilst swimming last Tuesday. I decided not to bother using the swimming pool again after that unfortunate episode, which is really annoying as it is a daily routine for me whilst away.
4out of 5
Recommended
for Everyone
by A verified traveller from hong kong

交通十分方便的酒店

Posted 12-Nov-2016
酒店在orchard road , 交通十分方便, 就在MRT somerset 站旁。鄰近 orchard central、orchard gateway 等大型商場, 加上酒店旁就設有露天大排檔, 找吃的完全沒問題。酒店是有點舊了, 但整體還可以, 服務人員態度很好, 有耐心。
4out of 5
Recommended
for Business Travellers
by A verified traveller from JPN

オーチャードにあるコンビニエントなホテル

Posted 05-Nov-2016
Pros: 利便性
Cons: 特に無し
Location: 特に無し
ホテル近隣に何でもあってとても便利 日本人スタッフが親切 ホテルスタッフも非常に親切 クリスマスのデコレーション準備も終わり一番綺麗なオーチャードがもう直ぐ見れます
4out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Good value for money; spacious

Posted 02-Nov-2016
Location: Very good location, next to several shopping complexes and food and entertainment outlets. Wide variety of food and entertainment.
Enjoyed staying in the hotel, very rare to find such big rooms which were clean and well-maintained.