Ratings based on 832 Verified Reviews

4.0 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from NSW Australia

Central to everything

Posted 22-Feb-2017
Could not fault this beautiful hotel. They even sell discounted tickets for the hop on hop off bus!! Have us access to our room at 10am and check out at noon. Very clean. Great location.
5out of 5
Recommended
for Everyone
by A verified traveller

ショッピングに最適

Posted 21-Feb-2017
オーチャードロードに位置しており、室内も清潔で、ベッドも快適です。 ただ、ホテルの中のショッピングモールに辿り着けず、入り口も非常にわかりずらかった点が残念です。
3out of 5
Recommended
for Everyone
by A verified traveller from Phuket, Thailand

Great location, staff and breakfast

Posted 19-Feb-2017
Pros: location
Cons: Bathrooms
Location: everything near by like malls, shops, 7/11 and restaurants
Nice place with good size rooms, only downfall is the bathrooms. No toothbrush, no bidet (butt spray), no shower head with hose and still using curtains which water gets everywhere in the bathroom. Other then the bathrooms, this hotel is highly recommendable, great location and walking distance to everything, great helpful staff and good breakfast. I would stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

Posted 18-Feb-2017
Cons: 空調が調子悪くて寒いか暑い(電源の入り・切り)の選択しか出来なかった。
MRTの駅まで徒歩圏内でありシンガポール観光のベースホテルとして利便性が良い、スタッフの対応も的確だし。
1out of 5
by A verified traveller from sg

Dirty and old hotel

Posted 14-Feb-2017
When we arrived no one helped us with our luggage. After check in no one showed us to our room. When entering the room it was a big room but the carpet was dirty with a spots on it. It looks like they don't clean their carpet. Also I had a room with a balcony but the balcony was very dirty with mold.when I went to the bathroom, the bathroom smelled like a dirty public restroom so that was the last straw with this hotel so after about 10 mins at the hotel I checked out and went to Novotel instead
5out of 5
Recommended
for Everyone
by A verified traveller from 日本

日本人にやさしい対応

Posted 14-Feb-2017
Pros: 日本人スタッフがいる
Cons: なし
フロントに日本人スタッフがいてチェックインもスムーズにいきました。 コンシェルジュに電話しても日本人スタッフが対応 良かったです
3out of 5
by A verified traveller

오차드거리에서 가까운 호텔,지하철 가까움

Posted 13-Feb-2017
오차드거리와 지하철이 가까워 이동시 편리하였으나, 시설이 좀 낡았고,방음이 안되어 숙면을 취하기 조금 어려웟습니다
3out of 5
by A verified traveller

交通の便はいい

Posted 09-Feb-2017
Cons: 掃除がきちんと出来ていない。
Location: 場所はいい
古い感じのホテル。スタッフの対応は可もなく不可もなく。フロントの対応は良かった。 タクシーはなかなかホテルにこないt。
5out of 5
Recommended
for Everyone
by A verified traveller from ipoh

Nice hotel

Posted 07-Feb-2017
Very nice hotel. Staff do friendly. Comfort zone and food quite delicious
5out of 5
Recommended
for Couples
by A verified traveller from n. ireland

return visit to hotel

Posted 05-Feb-2017
Pros: Excellent staff who were very happy to offer advice on tourist attractions. Very attentive.
Cons: Could do with an upgrade in certain areas
Location: Good location with shops and restaurants within walking distance
Very centrally located within easy walking of the shops on Orchard Road. Also good choice of restaurants within walking distance