Ratings based on 885 Verified Reviews

4.0 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Nice hotel very central

Posted 24-Jun-2017
Pros: Its location & cleanliness
Location: Great location. Close to shops & restaurants
Loved it here. Would stay again. It's location was central & in walking distance to the shops & restaurants.
1 out of 5
by A verified traveller from Newbury

Renovation Work!!!!!

Posted 19-Jun-2017
Pros: The hotel was well presented.
Cons: Under the circumstances the hotel staff could have been more sympathetic, they refused us a suitable delayed check out. 2 chairs for a double room .
Location: Location was good, near MTR and shops
3 days before the end of our stay the hotel was filled with fumes from what smelled like industrial sealant. The noise from what sounded like hammer drills was also disturbing. We were not informed when we booked the hotel that renovation work was being done. We both came away with dreadful sore throats and coughs. We arrived home in a dreadful state. We arrived home on a Thursday morning, I was fortunate that I was able to go to work the following Monday, my mother was in bed for several days and had to delay going on her next holiday (which was booked and paid for) for 1 day. These last few days ruined our holiday.
4 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane, Australia

Nice Hotel close to everything on Orchard Rd

Posted 19-May-2017
Pros: Location and staff.
Cons: When renovations complete all will be excellent
Location: Close to MRT, buses out the front, central to shopping and wonderful places to eat.
Excellent restuarant staff and housemaid was delightful, couldn't,t do enough for us. Tour Desk lady was great as well, really knew her job, very helpful. Breakfast Buffet was good, catering to all tastes. Parts of the hotel are having renovations which are needed, our room was clean and comfy but in need of a makeover as bathroom basin was chipped and carpet old and stained in places. The Concorde is central to everything on Orchard Rd, MRT is only minutes away and bus stop out front and taxi,s coming all the time. When renovations are finished it will be excellent.
3 out of 5
by A verified traveller

Only average standard

Posted 07-May-2017
Facilities very old. Daily basis supplies not provided regularly. No temperature control.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-May-2017
Nice comfortable hotel, centrally located in the center of town. Clean, comfortable bed, great bath tub.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel . Great location

Posted 17-Mar-2017
We had 4 days at this hotel . The staff and service was excellent . The location was brilliant on orchard rd . Close to shops mrt and buses to get to all we wanted to see . If I visit Singapore again I would definitely use this hotel .
5 out of 5
Recommended
for Everyone
by A verified traveller from California, USA

Nice hotel right on Orchard Rd

Posted 16-Mar-2017
Hotel facilities a little dated but they made up by providing outstanding staff and service. We especially appreciate the help from concierge desk figuring how to and printed our boarding passes. So 5 stars from us.
Comment from Hotel Management
17-Mar-2017 by Karl L. Muir, Hotel Management
Dear W, Thank you for taking the time to share your experience on Expedia. It was our pleasure to accommodate to your needs during your stay here with us and we’re glad to know that you were happy with our staff and the service provided. Your kind endorsement of our staff will serve as encouragement to them in continuing to exceed guests' expectations. Thank you once again for your kind feedback and we look forward to welcoming you back to Concorde Hotel Singapore! Always at your service Karl L. Muir General Manager Concorde Hotel Singapore
5 out of 5
by Lynette

Good location for shpping and transport

Posted 13-Mar-2017 on Hotels
An excellent well positioned hotel.
Comment from Hotel Management
15-Mar-2017 by General Manager, Hotel Management
Dear Lynette Thank you for taking the time to share your experience on with us. It was our pleasure to accommodate to your needs during your stay here with us and we’re glad to know that you've had a good time here with us. Thank you once again for your kind compliments and we look forward to welcoming you back to Concorde Hotel Singapore! Always at your service Karl L. Muir General Manager Concorde Hotel Singapore
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Great Short Holiday

Posted 13-Mar-2017
Pros: Breakfast and Lunch selection are excellent. Except for lunch they don't top up the food trays at least 1 hour to the closing time which was 2:30 pm.
Location: Location is great. Close to bus stop & MRT.
Staff are friendly and helpful. Location is great.
Comment from Hotel Management
17-Mar-2017 by Karl L. Muir, Hotel Management
Dear Tom, Thank you for taking the time to share your experience on Expedia. It was our pleasure to accommodate to your needs during your stay here with us and we’re glad to know that you were happy with every aspect of our hotel and had a great time here at Concorde Hotel Singapore. We have also taken note of your feedback on our buffet lunch and have since brought this to the attention of our F&B Manager. Your kind feedback is very much appreciated and will help us improve our service further. Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions. Thank you once again for your kind feedback and we look forward to welcoming you back to Concorde Hotel Singapore! Always at your service Karl L. Muir General Manager Concorde Hotel Singapore
4 out of 5
Recommended
for Everyone
by A verified traveller from WA

Excellent Location

Posted 12-Mar-2017
Pros: It was very close to the MRT and right in the heart of the shopping along Orchard Road.
Cons: Walking past the massage shops inside the hotel may intimidate some, therefore, they should be a bit more discreet.
Location: The hotel is right in the heart of Orchard Road, therefore shopping is very close by. Also, the MRT is a few minutes away.
This is not the first time I have stayed at the hotel. Each time I have found the staff to be very friendly and helpful from the moment you arrive at the hotel.
Comment from Hotel Management
15-Mar-2017 by Karl L Muir, Hotel Management
Dear Teresa, Thank you for taking the time to share your experience on Expedia. It was our pleasure to accommodate to your needs during your stay here with us and we’re glad to know that you were happy with our central location and friendly staff. Your kind feedback is much appreciated and will help improve our services further. Thank you once again for your kind compliments and we look forward to welcoming you back to Concorde Hotel Singapore! Always at your service Karl L. Muir General Manager Concorde Hotel Singapore