"This is a roadside hotel attached to a restaurant with some nice areas to sit and relax. The owner and staff were super friendly, and the rooms were nice and clean. There was no air conditioning, but they provided two fans that did the job.
We spent most of our time visiting Pamplona and Vitoria, so we mainly used the hotel as a place to sleep. Overall, we had a very good experience at Aritzalko. Recommended!"
"This is a roadside hotel attached to a restaurant with some nice areas to sit and relax. The owner and staff were super friendly, and the rooms were nice and clean. There was no air conditioning, but they provided two fans that did the job.
We spent most of our time visiting Pamplona and Vitoria, so we mainly used the hotel as a place to sleep. Overall, we had a very good experience at Aritzalko. Recommended!"
"Zeer behulpzame eigenaresse. Ik had zelf een foutje gemaakt bij de boeking, maar zij heeft meer gedaan dan ik had durven hopen. Heel flexibel, meedenkend en super service gericht.
De kamers zelf zijn gewoon prima. Het restaurant zat behoorlijk vol, ook met allerlei mensen uit de buurt. Ontbijt was keurig verzorgd."
"Zeer behulpzame eigenaresse. Ik had zelf een foutje gemaakt bij de boeking, maar zij heeft meer gedaan dan ik had durven hopen. Heel flexibel, meedenkend en super service gericht.
De kamers zelf zijn gewoon prima. Het restaurant zat behoorlijk vol, ook met allerlei mensen uit de buurt. Ontbijt was keurig verzorgd."
"Desde el principio la comunicación con el personal ha sido hostil. Hicieron caso omiso de mis peticiones. En una localidad donde no hay servicios, tienen inhabilitado el microondas. No se puede calentar ni un vaso de agua para hacer una infusión. El bar restaurante cerrrado todos los días. Ausencia de personal. Ten envían un código de acceso y se quedan tan anchos.Dicen "vistas a la montaña", lo que no dicen es que además a los contenedores de basuta y a los tubos de refrigeración. Nada de...
"Desde el principio la comunicación con el personal ha sido hostil. Hicieron caso omiso de mis peticiones. En una localidad donde no hay servicios, tienen inhabilitado el microondas. No se puede calentar ni un vaso de agua para hacer una infusión. El bar restaurante cerrrado todos los días. Ausencia de personal. Ten envían un código de acceso y se quedan tan anchos.Dicen "vistas a la montaña", lo que no dicen es que además a los contenedores de basuta y a los tubos de refrigeración. Nada de...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Limited community before arrival- no on site staff at all so a code was needed to access both the building and the room but worked all okay. Absolutely no WiFi- I WhatsApp messaged and was told they would be fixing it, sadly didn’t happen. Only stayed for 1 night so was okay for what we needed. The town however was amazing!
Limited community before arrival- no on site staff at all so a code was needed to access both the building and the room but worked all okay. Absolutely no WiFi- I WhatsApp messaged and was told they would be fixing it, sadly didn’t happen. Only stayed for 1 night so was okay for what we needed. The town however was amazing!
Not only was the location perfect, The staff were friendly knowledgeable and helpful. Their attitude was relaxed but make no mistake everything about this hotel is excellent. The rooms are comfortable and the bathroom is almost like an amazing suite in and of itself. I have never seen a shower room bigger than this outside a spa.
Not only was the location perfect, The staff were friendly knowledgeable and helpful. Their attitude was relaxed but make no mistake everything about this hotel is excellent. The rooms are comfortable and the bathroom is almost like an amazing suite in and of itself. I have never seen a shower room bigger than this outside a spa.
I booked this hotel simply because it was the only 5 star in San Sebastian, which was close to Mugaritz Restaurant, where I had booked a lunch surprise for my husbands birthday. The hotel, and indeed San Sebastian, turned out to be the stars of the trip. Mugaritz was lovely but this hotel is absolutely one of the best we have ever stayed in. We stay in top quality hotels all over the world, but this seriously is up there with them, without any of the fuss, arrogance or ego! We would stay...
I booked this hotel simply because it was the only 5 star in San Sebastian, which was close to Mugaritz Restaurant, where I had booked a lunch surprise for my husbands birthday. The hotel, and indeed San Sebastian, turned out to be the stars of the trip. Mugaritz was lovely but this hotel is absolutely one of the best we have ever stayed in. We stay in top quality hotels all over the world, but this seriously is up there with them, without any of the fuss, arrogance or ego! We would stay...
Excellent extremely modern and comfortable hotel situated in open countryside wothin a 20 minute walk from historical centre, tapas bars etc.. Free underground parking. Wonderful breakfast. Very highly recommended.
Excellent extremely modern and comfortable hotel situated in open countryside wothin a 20 minute walk from historical centre, tapas bars etc.. Free underground parking. Wonderful breakfast. Very highly recommended.
Nothing was too much trouble. The staff were so special. We had originally wanted to stay at the Mary Cristina which was full. However, when we return to San Sebastián we will go back to Villa Soro. Breakfast was a delight of locally sourced produce, and no eyebrows were raised when we came down to breakfast after 11am! A lovely bathroom and very comfortable bed, what more could you ask for - thank you.
Nothing was too much trouble. The staff were so special. We had originally wanted to stay at the Mary Cristina which was full. However, when we return to San Sebastián we will go back to Villa Soro. Breakfast was a delight of locally sourced produce, and no eyebrows were raised when we came down to breakfast after 11am! A lovely bathroom and very comfortable bed, what more could you ask for - thank you.
Everything was perfect. The welcome, the arranging of transfers, the rooftop bar, the service. The room was incredible. Comfortable, superb beds, fridge, Aircon, view, bathroom (especially the toilet!). Location couldn't be better. It was a festival on our last night but the hotel thoughtfully provided ear plugs. The soundproofing of the windows was excellent anyway. A pinnacle of hotel experiences.
Everything was perfect. The welcome, the arranging of transfers, the rooftop bar, the service. The room was incredible. Comfortable, superb beds, fridge, Aircon, view, bathroom (especially the toilet!). Location couldn't be better. It was a festival on our last night but the hotel thoughtfully provided ear plugs. The soundproofing of the windows was excellent anyway. A pinnacle of hotel experiences.
Absolutely loved our stay at this hotel. Amazing location, superb staff, one of the best breakfast selections (and quality) we have had anywhere, loved that it’s a la carte and made to order.
Room very comfortable with a great shower and nice amenities.
We will be back for sure!
Absolutely loved our stay at this hotel. Amazing location, superb staff, one of the best breakfast selections (and quality) we have had anywhere, loved that it’s a la carte and made to order.
Room very comfortable with a great shower and nice amenities.
We will be back for sure!
Kate
Reviewed October 25, 2024Reviewed October 25, 2024