Such a great hotel, with wonderful little amenities (robes, slippers, nespresso machine in the room, rain shower, etc). The staff were super friendly and helpful. It was a little stressful driving to the hotel (we rented a car), as the streets appeared to be pedestrian only, so they could tell we were a bit frazzled when we arrived. They were very kind, parked our car for us, gave us a glass of wine and beer and even got us into a bay view hotel room.
Upon checking in, they gave us a map of San Sebastian and they pointed out great spots to visit. Gave us restaurant recommendations and we just started to relax.
Hotel was super nice. Clean. Updated. Modern. Loved the lobby. Loved our room. Would happily book SANSEbay again.