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"We loved our stay here and have rarely stayed in a place that is.so entirely focused on the comfort of the guests. While you can certainly find less expensive places to stay in Papallacta, it's worth the extra cost to have such a high-end experience. From the moment you step onto the property, you are always a few steps from people who are willing to help in any way. The rooms were comfortable and there were hot pools open 24/7 to the guests literally outside the doors of the rooms. There were plenty of towels and bathrobes available and a lot of courtesy bottles of water in the room with some candy as well. The shower was large, which I really like. The breakfast spread (included with the reservation) was extremely diversified with so many choices, and all very tasty. We also used the spa for back and neck massages that were nice. There was a beautiful nature trail for walking. At one point my wife said that there didn't seem to be any reason to leave the grounds while staying for a couple of days because there were so many things to do, food choices, and beautiful surroundings. It was rather cold and rainy while we were there, and the elevation is high, so plan on having layers and a jacket if you plan on visiting Papallacta."

"Great location, friendly staff and great dining options "

"Great Hilton hotel. Rooms spacious and very clean with great city views. Concierge is fantastic - recommended a great restaurant for dinner (Achiote) ans very attentive overall. Buffet breakfast is great but lunch food averge at most."

"Clean, comfortable rooms with well appointed bathrooms. Staff is also friendly and all in all great. Love the massive pool and gym. "

"Hotel en excelente estado y con la atención acorde a lo esperado. "