Title: Kojohama Onsen Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=19276244&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kojohama Onsen Hotel Travelers soak in indoor mineral hot springs at Kojohama Onsen Hotel, wake to authentic Japanese breakfast, then enjoy games or shopping. ## Photo gallery for Kojohama Onsen Hotel ![Front of property - Kojohama Onsen Hotel (Shiraoi)](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/96f2f7d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, blackout curtains, soundproofing - Kojohama Onsen Hotel (Shiraoi)](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/fa734487.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Kojohama Onsen Hotel (Shiraoi)](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/35216932.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Twin Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing - Kojohama Onsen Hotel (Shiraoi)](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/c60f712f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Kojohama Onsen Hotel (Shiraoi)](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/896d0844.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kojohama Onsen Hotel offers a peaceful retreat in Kojohama with a mineral-rich indoor hot spring. Enjoy traditional Japanese breakfast daily, an arcade/game room, and an on-site shopping area. Free WiFi keeps guests connected in their rooms. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available £77 additional charges may apply 18 Mar - 19 Mar ## Room options ### Check availability for these dates Tonight [Mar 7 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=19276244&PinnedHotelID=19276244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=19276244&PinnedHotelID=19276244&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 8 - Mar 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=19276244&PinnedHotelID=19276244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=19276244&PinnedHotelID=19276244&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=19276244&PinnedHotelID=19276244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=19276244&PinnedHotelID=19276244&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=19276244&PinnedHotelID=19276244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=19276244&PinnedHotelID=19276244&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Japanese Style Room, Non Smoking ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/fa734487.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Non Smoking 8.8 Excellent 5 reviews ### Highlights Soundproofed Air conditioning Heating Fridge Flat-screen TV Separate bedroom Blackout curtains Toilet with electronic bidet - City view - 161 sq ft - 1 bedroom - Sleeps 4 - 4 Single Futons ### View all photos for Japanese Triple Room, Non Smoking ![Japanese Triple Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/46b4d298.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Triple Room, Non Smoking 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Heating Fridge Flat-screen TV Separate bedroom Blackout curtains Toilet with electronic bidet - City view - 237 sq ft - 1 bedroom - Sleeps 3 - 3 Single Futons ### View all photos for Japanese Twin Room, Non Smoking ![Japanese Twin Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/8b3d0d2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Twin Room, Non Smoking 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Fridge Flat-screen TV Blackout curtains Toilet with electronic bidet Hairdryer - City view - 118 sq ft - 1 bedroom - Sleeps 1 - 1 Single Futon ### View all photos for Design Twin Room, Non Smoking ![Design Twin Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/4e5d655b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Twin Room, Non Smoking ### Highlights Soundproofed Air conditioning Heating Fridge Flat-screen TV Separate bedroom Blackout curtains Private bathroom - City view - 226 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Design Double Room Single Use ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/94e96e14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room Single Use 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Fridge Flat-screen TV Blackout curtains Private bathroom Rainfall showerhead - Sleeps 1 - 1 Double Bed ### View all photos for Mountain View Twin ![Mountain View Twin | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/ea01570d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mountain View Twin 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Heating Fridge Flat-screen TV Blackout curtains Toilet with electronic bidet Hairdryer - Mountain view - 226 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Pacific Ocean View Twin ![Pacific Ocean View Twin | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/b668219b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pacific Ocean View Twin 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Fridge Flat-screen TV Separate bedroom Blackout curtains Toilet with electronic bidet - Ocean view - 226 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Modern Japanese Western Room ![Modern Japanese Western Room | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/c4ffd822.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Modern Japanese Western Room 9.4 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Heating Fridge Flat-screen TV Separate bedroom Blackout curtains Toilet with electronic bidet - Mountain view - 262 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShiraoi-Hotels-KOJOHAMA-SPA-HOTEL.h19276244.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShiraoi-Hotels-KOJOHAMA-SPA-HOTEL.h19276244.Hotel-Information) ## About the area Located in Kojohama, a neighbourhood in Shiraoi, Kojohama Onsen Hotel is near a train station. Shikotsu-Toya National Park and Tarumae Garo reflect the area's natural beauty and area attractions include Noboribetsu Marine Park Nixe and Date Jidaimura. Koganeyu and Muroran City Aquarium are also worth visiting. [Visit our Shiraoi travel guide](https://www.expedia.co.uk/Shiraoi.dx6342808) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.46073%2C141.20984&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3ACCsK1lFdKQSQWjhatCU6k3dT4=) 73-5 Kojohama, Shiraoi, Hokkaido, 059-0641 ### What's nearby - ![Lake Toya.Toyako(Lake Toya) town is where the 34th G8 summit took place.](https://images.trvl-media.com/place/602068/153c1015-3a78-4c77-8824-47d8eafcace9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Toya 51 min drive \- 35.2 miles - Kojohama Onsen 1 min walk \- 0.0 miles - Noboribetsu Marine Park Nixe 2 min drive \- 1.5 miles - Dai-ichi Takimoto-kan 7 min drive \- 4.2 miles - Jigokudani 10 min drive \- 6.3 miles ### Getting around - Noboribetsu Station 3 min drive ### Restaurants - レストラン リバティ 9 min drive - ミルキィーハウス 9 min drive - 満腹亭 8 min drive - Pizzeria Astra 9 min drive - 網元感動市場 かに御殿 3 min drive ## About this property ### Kojohama Onsen Hotel Hotel located in Kojohama At Kojohama Onsen Hotel, you can look forward to an indoor mineral hot spring (onsen), a corner/local shop and shopping on-site. For some rest and relaxation, visit the 8 indoor hot springs. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and laundry facilities. You'll also enjoy the following perks during your stay: - Free self-parking - Japanese breakfast (surcharge), free train station pick-up and hot springs on-site - A vending machine, a 24-hour front desk and luggage storage Room features All guest rooms at Kojohama Onsen Hotel have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Other amenities include: - Free tea bags/instant coffee and electric kettles - Toilets with electronic bidets, free toiletries and hairdryers - Fridges, heating and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/5000000/4440000/4434200/4434175/5faa6364.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dai-ichi Takimotokan Noboribetsuonsencho - Pool - Hot tub - Spa - Kids’ pool 9.2 Wonderful 1,382 reviews £150 additional charges may apply 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=4434175&PinnedHotelID=4434175&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/10000000/9630000/9622200/9622122/8e0a1d69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### adex inn Noboribetsuonsencho - Free Wi-Fi - Breakfast available - Housekeeping - Microwave 7.8 Good 453 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=9622122&PinnedHotelID=9622122&HadPinnedHotel=true®ionId=-1&adults=2) ![Free toiletries, hair dryer, slippers, electronic bidet](https://images.trvl-media.com/lodging/10000000/9630000/9622100/9622093/b0b3d313.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel Miyabitei Noboribetsuonsencho - 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Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 973 reviews £32 additional charges may apply 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=6609640&PinnedHotelID=6609640&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=19276244&PinnedHotelID=19276244&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19276244,4434175,9622122,9622093,8139251) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free train station pick-up and drop-off shuttle - Free self parking on site - Limited on-site self parking ### Food and drink - Daily Japanese breakfast available 7 AM to 9 AM for a fee: JPY 2,750 per person - A restaurant ### Things to do - 8 indoor hot springs - Arcade/game room - Gym - Shopping ### Family friendly - Arcade/game room - Grocery/convenience store - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) ### Spa - 2 outdoor hot springs - 8 indoor hot springs - Hot springs open from 6:00 AM - midnight - Hot springs water temperature - 44 ºC - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Slippers - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Free bottled water - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Desk - Heating - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 8:30 PM to receive dinner. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for Japanese breakfast: from approximately JPY 2750 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Hot springs access available from 6:00 AM to midnight The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as KOJOHAMA SPA HOTEL Shiraoi KOJOHAMA SPA Shiraoi KOJOHAMA SPA Kojohama Spa Hotel Shiraoi-Gun KOJOHAMA SPA HOTEL Kojohama Onsen Hotel Hotel Kojohama Onsen Hotel Shiraoi Kojohama Onsen Hotel Hotel Shiraoi ## Frequently asked questions ### Is Kojohama Onsen Hotel pet-friendly? ### How much does it cost to stay at Kojohama Onsen Hotel? ### How much is parking at Kojohama Onsen Hotel? ### What time is check-in at Kojohama Onsen Hotel? ### What time is check-out at Kojohama Onsen Hotel? ### Where is Kojohama Onsen Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kojohama Onsen Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 6.8 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 90 8 - Good 77 6 - Okay 26 4 - Poor 3 2 - Terrible 4 ## Reviews ### 8/10 Good #### Gary 11 Feb 2026 Liked: Cleanliness, property conditions & facilities Clean room, courteous and friendly staff. Wonderful to a private onsen for guest staying in the hotel. Able to hear people from the next room talking which is a minus experience during my stay. ##### Gary Stayed 2 nights in Feb 2026 ### 8/10 Good #### Deog-Soon 20 Jul 2025 Liked: Staff & service, property conditions & facilities It has a good spa. ##### Deog-Soon Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Thanomsuk 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good breakfast and staff. ##### Thanomsuk Stayed 1 night in Apr 2025 ### 8/10 Good #### Chin Kiat 18 May 2025 Liked: Cleanliness, staff & service Everything was nice for a 1 night with meals ##### Chin Kiat Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had very low expectation but it turned out that the hotel was amazing. Newly renovated and so fresh and clean. ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### AYA 5 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Calm and great hot springs. Room was cozy. It is good to stroll around and find place to eat seafood. ##### AYA Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Eric 12 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities There is good place and good location ##### Eric Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Wai Kheong Mercury 29 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice onsen hotel by the Pacific Ocean. Just not many convenient places like restaurant, stores. That is expected in a residential area ##### Wai Kheong Mercury Stayed 1 night in May 2025 ### 10/10 Excellent #### Huijuan 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, quaint onsen hotel. Peaceful and very clean. 7-11 just outside of the hotel. We did not use the onsen and lounge. Room is very clean and comfortable. ##### Huijuan Stayed 1 night in Nov 2024 ### 6/10 Okay #### Lynn 24 Jan 2024 Liked: Cleanliness, staff & service Ok.shuttle to Noribetsu Station handy ##### Lynn Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Xiao 30 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very Japanese classic, you need to take off your shoes and store it at the entrance. Besides that, it is great! The staffs there are super friendly; The hot spring is definitely top tier, with nature spring hot water in. Room is also Japanese style, room is spacious and cozy. The only thing that need to notice is that the area does not have much public transportation or taxi services, you can ask the front desk to call a taxi for you, but need to prepare additional waiting time. ##### Xiao Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jason 27 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Over expectation Good quality of hot spring experience Room is spacious Parking is free and the location is closed to tourist spous ##### Jason Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Chin Yong 19 Jun 2025 Liked: Staff & service, property conditions & facilities The location is the best. ##### Chin Yong Stayed 1 night in Jun 2025 ### 8/10 Good #### CHEE KONG 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Thanks for a lovely stay! ##### CHEE KONG Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alex 26 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### a Hidden Gem gem Onsen Hotel. Staff very friendly. had very 3 days staying in this resort. great place relax ##### Alex Stayed 3 nights in Jun 2025 ### 8/10 Good #### Khew Kwang 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Helpful staff .. ##### Khew Kwang Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller 16 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good pitstop along the coastal area Quite inconvenient that guests are required to take off shoes upon entering the hotel and store them in shoes locker. The room is spacious and clean. ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Pathomporn 15 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy parking and easy to go minimart ##### Pathomporn ### 10/10 Excellent #### Elliot 9 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Seven eleven connected to the hotel Amazing rotenburo ##### Elliot Stayed 1 night in Feb 2023 ### 8/10 Good #### Fabo 14 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe,clean and too far away walk from the train stop. ##### Fabo Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Verified traveller 2 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room was good, but too hot for my liking and it was very noisy when windows were open due to train/subway, trucks and cars making so much noise all night. ##### Verified traveller Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Verified traveller 8 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hidden gem. Would stay again. The hotel is freshly renovated. The rooms are comfortable and have everything you’d need/expect (the view of the ocean is a nice bonus as the other side faces a busier road and might not be as quiet). The restaurant is great. Tasty food. Classic dishes, including the local cod roe spaghetti (highly recommend). Access to the onsen is such a nice perk of staying here. So relaxing after a long day of hiking and exploring Hokkaido. Having a 7 11 a 2 minute walk across the parking lot is so convenient for practically anything you need. The town of Kojohama is cute but doesn’t have much going on otherwise. So to get out of town (without a car) you have the train station. It seems to be served by local trains, which don’t stop very frequently. However - and this is a big perk of staying here - the hotel offers a free shuttle bus to the 10 mins away town of Noboribetsu. Not only is that town (really the onsen town up in the mountains, for which you can get an easy bus) a destination itself, the train station there is very well served and thereby you can get all over this part of the island. The staff are super friendly, even if some of them don’t know English well. ![Local cod roe spaghetti](https://a.travel-assets.com/ugc/hotel-reviews/9B85CB20F227129DB486A6B54A6AF3234C7206C01720443227786.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### Hazem 2 Feb 2025 Disliked: Staff & service, property conditions & facilities Incredibly difficult to deal with when trying to modify reservations, even within the designated “changeable” period. To their credit, Expedia made an effort to negotiate a refund, but the hotel’s management remained rigid and unwilling to accommodate even reasonable requests. Customer service was dismissive, showing little regard for guest satisfaction. It was clear that policies were being enforced with no flexibility or consideration for circumstances. The area around the hotel is desolate and uninteresting, offering little in terms of dining or entertainment options. It lacks the charm or convenience one would expect from a well-located accommodation. I would not recommend this hotel in any way. The only redeeming aspect was its traditional Japanese breakfast, which was well-prepared and authentic. However, a single meal does not make up for the overall poor experience. ##### Hazem Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Chi Wai 20 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities 房間乾淨，員工十分有禮貌和主動 ##### Chi Wai Stayed 1 night in Feb 2026 ### 8/10 Good #### Takao 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities 部屋を含め館内は清掃が行き届いており快適でした。露天風呂、内風呂とも充実していました。ただ、暖房が強すぎて、温度設定ではなく、風量のみしか調整できなかったので、夜間は切るしかなかったのが残念。今回は、旅の都合上、素泊まりだったので、次回は食事も堪能してみたい。 ##### Takao Stayed 1 night in Dec 2025 ---