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Genpla Hotel Shenzhen Nanshan

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Luxury
VIP Access
4.5 star property
9.6

Exceptional

Luxury hotel near Happy Valley

Located close to Window of the World and Happy Coast, Genpla Hotel Shenzhen Nanshan provides a shopping centre on-site, a garden and a 24-hour gym. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a snack bar/deli.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £94
includes taxes & fees
24 May - 25 May

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About this property

Genpla Hotel Shenzhen Nanshan

  • Luxury hotel near Happy Valley
  • Located close to Window of the World and Happy Coast, Genpla Hotel Shenzhen Nanshan provides a shopping centre on-site, a garden and a 24-hour gym. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a snack bar/deli.
  • Other perks include:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Buffet breakfast (surcharge), wedding services and a reception hall
    • A 24-hour front desk, 6 meeting rooms and smoke-free property
  • Room features
  • All 199 rooms have comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with free toiletries and hairdryers
    • 50-inch LCD TVs with cable channels
    • Free infant beds, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 78 for adults and from CNY 49 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 20 March to 30 November
Pool access available from 7:00 AM to 9:30 PM
Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Genpla Hotel Shenzhen Nanshan have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:30 PM.

How much does it cost to stay at Genpla Hotel Shenzhen Nanshan?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Genpla Hotel Shenzhen Nanshan on 24 May 2026 start from £94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Genpla Hotel Shenzhen Nanshan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Genpla Hotel Shenzhen Nanshan?

Self-parking is free at this property.

What time is check-in at Genpla Hotel Shenzhen Nanshan?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Genpla Hotel Shenzhen Nanshan?

Checkout is at noon.

Where is Genpla Hotel Shenzhen Nanshan located?

Located in Nanshan, this luxury hotel is within 9 mi (15 km) of Happy Valley, Window of the World and Happy Coast. Shenzhen University is 10.3 mi (16.5 km) away. Changlingpi Station is 26 minutes by foot and Tanglang Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.2

Cleanliness

10

Amenities

8.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and service!

I had an exceptional stay at the Genpla Hotel Shenzhen Nanshan! From the moment I arrived, the staff's warm and professional service made me feel genuinely welcome. The check-in process was seamless, and they went above and beyond to accommodate my requests. The room was immaculate, modern, and thoughtfully designed with all the amenities I could possibly need. The bed was incredibly comfortable, and the panoramic views of the city from my window were breathtaking. The hotel's location in Nanshan is perfect – close to major attractions, transport links, and a variety of dining options. The attention to detail in every aspect of the hotel is remarkable, from the beautiful decor to the spotless cleanliness throughout. I would highly recommend the Genpla Hotel Shenzhen Nanshan to anyone visiting the area. It’s a true gem where hospitality and quality come together to create an unforgettable experience. I will definitely be returning on my next trip to Shenzhen!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not easy to find

There's only one drawback to this fine hotel: It has an inadequate presence on the Internet and could use more prominent signage on the building where it's located. My cab driver at the airport in Shenzhen took forever to find directions on his phone. The first search engine he tried said there was no such hotel.
Stayed 11 nights in Jan 2024
Verified

6/10 Okay

Yiu Wah Tony

Disliked: Staff & service
房是可以，厠所偏小，位置不方便，正門隠撇，常塞車，服務普通，不再住了
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Henrique

Muito bem localizado perto do Metro.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ya-Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024