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Reviews of Courtyard by Marriott Houston North/Shenandoah

3 out of 5
Courtyard by Marriott Houston North/Shenandoah
19255 David Memorial Drive, Shenandoah, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 616 out of 835 reviews" "
Rating 8 - Good. 152 out of 835 reviews" "
Rating 6 - Okay. 38 out of 835 reviews" "
Rating 4 - Poor. 14 out of 835 reviews" "
Rating 2 - Terrible. 15 out of 835 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel! The room decor was nice, the bed was comfortable, and the pull out couch was perfect for my son.
Stayed 1 night in May 2024
Response from CY Team on 20 May 2024
Hello! thank you for taking the time to leave some feedback, It is greatly appreciated! We hope to see you again soon!

10/10 Excellent

Ehsan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean and good service
Stayed 3 nights in May 2024
Response from CY Team on 21 May 2024
Hello. Thank you for taking the time to leave us some feedback. It is greatly appreciated, and we are happy to hear that you enjoyed your stay!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CY Team on 6 May 2024
Hello! Thank you for taking the time to leave some feedback, it is greatly appreciated. We are glad to hear you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Magdalena, McAllen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a perfect area with shops nearby. It’s nice and clean and staff is friendly. The beds are comfortable. I’d stay again for sure .
Stayed 3 nights in Apr 2024
Response from CY Team on 29 Apr 2024
Howdy! Thank you for the kind words! We are so glad you enjoyed your stay with us and we do hope to see you again in the future.

10/10 Excellent

Andera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CY Team on 24 Apr 2024
Howdy! We appreciate you taking the time to leave us a review! It is greatly appreciated and keeps us on our toes!

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing & the property was centrally located if you have a car.
Stayed 4 nights in Apr 2024
Response from CY Team on 17 Apr 2024
Hello, thank you for taking the time to leave some feedback, it is greatly appreciated.

10/10 Excellent

John

It was great
Stayed 1 night in Feb 2024
Response from CY Team on 8 Apr 2024
Thank you for taking the time to leave us some feedback. We appreciate your business and are glad to hear you enjoyed your stay!

2/10 Terrible

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from CY Team on 1 Apr 2024
Hello, thank you for taking the time to leave some feedback. I am sorry to see we did not meet your expectations. I do hope we have the opportunity to redeem ourselves.

6/10 Okay

Joseph

Travelled with family
Lots of hotel options in the area. This one is ok. Average.
Stayed 1 night in Mar 2024
Response from CY Team on 1 Apr 2024
Hello, thank you for taking the time to leave us some feedback, it is greatly appreciated!

10/10 Excellent

Chris

Stayed 1 night in Mar 2024
Response from CY Team on 24 Apr 2024
Hello! Thank you for your taking the time to leave some feedback, It is greatly appreciated! SO happy to hear that you enjoyed your stay! Take Care!

10/10 Excellent

Billy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel. They have a bistro bar where you can get food and Starbucks that’s very convenient.
Stayed 2 nights in Mar 2024
Response from CY Team on 25 Mar 2024
Hello! Thank you for taking the time to leave some feedback it is greatly appreciated!

10/10 Excellent

Tinaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis was great! But overall, clean room, affordable price, they had literally everything.
Response from CY Team on 25 Mar 2024
Hello! Thank you for taking the time to leave some feedback! We are so glad you enjoyed your stay with us, and I will be sure to let Luis know he is doing a great job!

10/10 Excellent

Reggie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 3 nights in Mar 2024
Response from CY Team on 25 Mar 2024
Hello! Thank you for taking the time to leave some feedback! We are so glad you enjoyed your stay with us!

8/10 Good

Matthew, Longview

Stayed 2 nights in Mar 2024
Response from CY Team on 25 Mar 2024
Hello! Thank you for taking the time to leave some feedback!

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024
Response from CY Team on 17 Apr 2024
Hello! Thank you for taking the time to leave some feedback! It is greatly appreciated!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Mar 2024
Response from CY Team on 11 Mar 2024
Hello, thank you for taking the time to leave us some feedback. We appreciate your business and hope to be able to serve you again if ever your travels bring you back to the area.

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
We had another great stay.
Stayed 1 night in Feb 2024
Response from CY Team on 7 Mar 2024
Hello,Thank you for taking the time to leave some feedback! We are so glad to be your choice hotel when your visit the area. We hope to see you again!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CY Team on 5 Mar 2024
Hello, thank you for your review. We appreciate your business and hope to see you again soon! Take Care!

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CY Team on 4 Mar 2024
Hello, Thank you for taking the time to leave some feedback. We are glad to see you enjoyed your stay.

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a good location. We had a nice stay.
Stayed 2 nights in Feb 2024
Response from CY Team on 19 Feb 2024
Hello, thank you for taking the time to leave us some feedback. We are glad to hear that you enjoyed your stay!

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay: clean room & bathroom, friendly staff, and comfortable bed.
Stayed 1 night in Feb 2024
Response from CY Team on 19 Feb 2024
Thank you for taking the time to leave us a review, we are so glad you enjoyed your stay!

8/10 Good

Lisa, Spring

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. It was convenient, quiet & clean.
Stayed 1 night in Jan 2024
Response from CY Team on 16 Feb 2024
Hello, thank you for your review! We are glad to hear you enjoyed your stay and we'd love to host your stay if ever your travels bring you back to the Woodlands/ Shenandoah area.

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly professional staff
Stayed 1 night in Feb 2024
Response from CY Team on 16 Feb 2024
Hello, Thank you for taking the time to leave us a review! We are glad to hear you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical great Marriott experience.
Typical Marriott experience. I just spent the night and left. The staff however were very nice and considerate. Marriott is almost always a great stay.
Stayed 1 night in Feb 2024
Response from CY Team on 5 Feb 2024
Hello,We are so glad to hear you received great southern hospitality and we'd like to thank you for taking the time to leave us a review. We hope to see you again soon.

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from CY Team on 5 Feb 2024
Hello,Thank you for taking the time to leave some feedback. We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel made easy!
Very comfortable, chic, and close to plenty of shops and eateries!
Stayed 1 night in Jan 2024
Response from CY Team on 29 Jan 2024
Howdy! First, we'd just like to thank you for your review! We are so glad you enjoyed the hotel and the area, and we hope to see you again!

8/10 Good

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property!
Stayed 2 nights in Jan 2024
Response from CY Team on 29 Jan 2024
Thank you for taking the time to leave us a review, we are so glad to hear you enjoyed your stay!

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from CY Team on 29 Jan 2024
Howdy! So glad you enjoyed your stay! Thank you for taking the time to leave a review, we hope to see you again!

2/10 Terrible

Lisa

Stayed 1 night in Jan 2024
Response from CY Team on 29 Jan 2024
Hello, we are sad to hear you didn't enjoy your stay, please let us know where we went wrong so we can prepare for next time. Thank for taking time to leave us a review.

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Wonderful experience!
Stayed 1 night in Jan 2024
Response from CY Team on 29 Jan 2024
Hello! We are so glad to hear you enjoyed your stay with us! Thank you for taking the time to leave us some feedback.

10/10 Excellent

Paul

Stayed 2 nights in Jan 2024
Response from CY Team on 16 Jan 2024
Hi! Thank you for taking the time to leave us a review! We are so glad you enjoyed your stay with us!

10/10 Excellent

Christine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely
Stayed 1 night in Jan 2024
Response from CY Team on 15 Jan 2024
Hello! Thank you for taking the time to leave us a review! We are so happy to hear that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from CY Team on 15 Jan 2024
Howdy! We are glad to see you enjoyed your stay! Thank you for the review!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly front desk, very clean, bed was amazing and fitness room is up to date. Will stay again
Stayed 2 nights in Jan 2024
Response from CY Team on 15 Jan 2024
Howdy! Thank you for taking the time to leave us a review. It is greatly appreciated, and we look forward to seeing you again.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and quick.
Stayed 1 night in Jan 2024
Response from CY Team on 15 Jan 2024
Hi! We appreciate you taking the time to leave us a review. We are so glad you enjoyed your stay!

10/10 Excellent

Darlene

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Dec 2023
Response from CY Team on 20 Dec 2023
Hello, thank you for your feedback. So glad to hear that you enjoyed your stay! Merry Christmas and Happy new year, we hope to see you again!

10/10 Excellent

savannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from CY Team on 20 Dec 2023
Thank you for taking the time to leave us some feedback! So glad to hear you enjoyed your stay! We hope you have a wonderful Christmas and Happy new year!

2/10 Terrible

Yovani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not included at all. The bar was never open breakfast was the biggest disappointment for me.
Stayed 1 night in Dec 2023
Response from CY Team on 11 Dec 2023
Hello, I am sorry to hear you did not enjoy your stay. Unfortunately, we do not offer complimentary breakfast, Courtyard is known for its bistro and unfortunately, is one of the only select service Marriott brands that does not do the complimentary breakfast.

10/10 Excellent

K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from CY Team on 11 Dec 2023
Hello, we appreciate you taking the time to leave some feedback and are so glad to see you enjoyed your stay.

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from CY Team on 11 Dec 2023
Thank you for taking the time to leave some feedback! Happy Holidays to you and yours!

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Mayla Garcia on 28 Nov 2023
Dear Diana, Thank you for the 5 STAR review and wonderful comments, I am so glad to hear you enjoyed your stay. It was a pleasure having you as our guest.We hope to welcome you back soon the next time you are in the Shenandoah area.Sincerely,Courtyard Houston North Shenandoah

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possible option for next year
Stayed 4 nights in Nov 2023
Response from Mayla Garcia on 28 Nov 2023
Dear Kimberly, Thank you for taking the time to provide feedback on your recent stay. I am happy to hear that you enjoyed your experience with us overall but also appreciate your comments. I will share your feedback with our leadership team to see how we can improve the environment for our guests to have a more enjoyable time.Thank you again and my hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Courtyard Houston North Shenandoah

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Response from CY Team on 14 Nov 2023
Howdy! We appreciate you taking the time out to leave us a review, we are so glad to hear that you enjoyed your stay, and we hope to see you again!

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from CY Team on 14 Nov 2023
Hello! Thank you for taking the time to leave us a review, we appreciate your feedback and are so glad that you had a great stay!

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from CY Team on 13 Nov 2023
Hello! So glad to hear you enjoyed your stay! We appreciate you taking the time to leave us a review!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from CY Team on 6 Nov 2023
Thank you for taking the time to leave some feedback!

10/10 Excellent

Mark David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from CY Team on 6 Nov 2023
Hello, we appreciate you leaving us some feedback!

10/10 Excellent

Angelica

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stay was nice
Stayed 3 nights in Oct 2023
Response from CY Team on 31 Oct 2023
Thank you for taking the time to leave some feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2023
Response from CY Team on 31 Oct 2023
So glad to hear you enjoyed your stay!

8/10 Good

Granville

Stayed 1 night in Oct 2023
Response from CY Team on 31 Oct 2023
Thank you for taking the time to leave some feedback!