Shatian Holidays from £601

Great stay at Vienna Hotel! Perfect central location near the Canton Fair, with plenty of shops and sights nearby. The front desk was warm and welcoming—check-in was fast and easy. Our room was spotless and comfortable. As a business traveler with family, I really appreciated the thoughtful service throughout. We loved everything and will definitely stay again on our next trip to Guangzhou!

Absolutely loved the private balcony in my room! The front desk staff were incredibly friendly and efficient, making check-in a breeze. The room itself was spotless with modern, well-maintained facilities. Such a pleasant and comfortable stay. Highly recommend this hotel!

Location is strategic. The room is clean. The cleaner Long Chun Lane (龙春兰）from Level 26 made our stay very pleasant. She was very helpful and made sure our room is clean everyday. Thank you for making our stay pleasant. Love the welcome drink. The only thing is the name of the hotel is very confusing as it’s totally different from what I booked in the app. If coming from MRT, it’s difficult to find the entrance to the hotel. Lifts are a bit slow. Hope there will be a clear hotel signage at the lift area. Overall it’s a decent hotel. Thank you all for the warm hospitality!

These other reviews here must be fake. Calling this property a 5 star hotel is just unrealistic. Notice how they all sound like advertisements for the hotel and were posted within a few days of each other? I’m not saying it was terrible but at best it’s a 2.5-3 start hotel. The woman at the front check in counter did speak well enough for us to check in and arrange my airport shuttle the next day with no problem. The restaurant staff did not speak any English and the menu was in Chinese. I managed to translate the menu with Google Translate and also use it to communicate my order to the waitress. I thought the food at dinner was good, I skipped the breakfast so I couldn’t comment on it. The property has been renovated a bit but it still has some dinginess to it. Mold and rust in the shower. Be clear it also not that close to the airport, definitely not an 8 min walk as they advertised. The shuttle took about 15 min and so did my taxi to the hotel from the airport. On maps it said walking would take nearly 1.5 hours, it is right across the street from the subway but I didn’t feel like messing around with taking the subway.