5/5 Excellent
Verified traveller
Travelled with family
6 Jan 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Albatros Moderna has pretty much everything you need for a sea&sun holiday. It would be unfair to rate the food and the drinks per normal standards while visiting during the COVID tourism crisis, but even under these circumstances the food was well cooked and had enough variation. Some of the staff (customer care rep, big pool bar staff) did an amazing job. Sadly only the smaller (beach side) pool was heated, but that one was kept at a solid 29 degrees Celsius making happy most of the customers.
The pontoon is very long but it was being refurbished bit by bit during our stay and the platform near the reef is very well equipped with sunbeds and even larger king bed-type sunbathing equipment.
Most of the customers during this winter appeared to come from ex-Soviet countries which still had charter flights to Sharm but the animation team made efforts to entertain all customers regardless of the language spoken. The general atmosphere was family friendly, lots of kids and teens. The aquapark (even if located in a less then inspiring spot) is well equipped and provides plenty of fun for kids and adults alike.
Minor quirks can be easily overlooked given the general positive impression.
Stayed 3 nights in Dec 2020
