Shark Bay Beach

No hotel has ever exceeded my expectations as much as this one. ​At first, I was actually a bit jealous of the people staying in those big hotels right on the coast. But once I walked down there, I realized it was just a dead end full of nothing but tourists and hotel amenities. I even saw people basically fleeing their resorts because they couldn't face another boring hotel buffet! ​Staying in the heart of Santa Maria was a total game-changer. We got to experience the real local culture—eating where the locals eat, chatting, and actually feeling part of the community. Everything we needed (shops, restaurants, you name it) was less than a minute's walk away. ​The hotel itself was great and really well-maintained. The staff did a meticulous job cleaning the rooms, and having Netflix was a huge plus for winding down at the end of the day. Breakfast was served fresh every morning, and even though the menu didn't change much, it was always tasty. It was a bit unlucky that the rooftop was being renovated while we were there, as that would’ve been the icing on the cake, but honestly, the stay was still perfect.

Apartment was beautiful, great location, upstairs to a really nice cafe. Host was very friendly!

The view from Belvedere is breathtaking, but the property is extremely far from the harbour and involves a long, tiring trek with countless stairs. The room, although described as a suite, is very basic and more in line with a 3-star standard at best. The staff did try to help, but their capacity was limited. The receptionist was unable to assist with luggage despite the many stairs; fortunately, our driver helped us. She also recommended a restaurant on arrival which turned out to be dreadful — essentially fast food for locals. It was dirty, unhealthy, and completely unsuitable. The swimming pool is tiny, though at least it allowed for some sunbathing. Breakfast was mediocre and ends at 11am. There is no food or drink service available during the day, which is unacceptable and reflects a general lack of service. The hotel feels more suited to backpackers and budget travellers — certainly not our taste and absolutely not luxury. Toiletries were minimal, towels and pillows had to be requested upon arrival (thankfully I had my own toiletries), and the bed was uncomfortable — the mattress triggered my sciatica. The reception itself is tiny, almost like a mouse hole, and unwelcoming. In short, aside from the spectacular views, I would not stay here again. This hotel is not for me or my husband.